1. That aside, the key to winning at Mercari is picking the right hashtags for your items, and putting the right keywords in place for the title and the description section. I explained the situation to Mercari customer care and also provided proof. Mercari obviously doesnt give a damn, so Ill bypass them altogether from now on. Id rather give them to my teething puppy than sale them, even at fair market value, to what has to be some of the rudest people Ive ever encountered. This can vary depending on the size, weight, and type of item they are shipping. The entire sales process on Mercari can be completed remotely, with items shipped direct to the buyer. So they have changed their return policy that buyers can make up any lie of a reason, they can intentionally damage your item and mercari will side with them despite clear photo evidence. Did they give your money back quickly? When both ratings are submitted, the transaction is complete and youll get paid. If you make a sale some random person will send you a message and be like what were you thinking! When the item sold and they emailed me the label, it said 17 lbs. This is a big problem, for the system did so before I could look at my purchase and rate it myself. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. If they paid with a credit card, theyll be refunded to their credit card. Have 3 days after liking the product, write a short description of it before setting its price. You can't rate your order if you don't confirm delivery, so if the seller never sends the item, then you can only cancel the order. Wtf? Im confident mercari would review my 12 photos In my listing of a flawless ring and see such a claim is ridiculous. Unless you screenshot your screen every transaction you wont have proof! But at least they end up actually fixing it! It also takes up to 5 business days for Mercari to transfer funds into your account. Thinking of excluding all po addresses. Theyll side with whatever is beneficial to them. For more information, please see our Amazon takes a huge % of your sales, too huge. If you want to include free shipping, then youll be the one paying for it out of your sale. Show more Is Mercari Legitimate? Now I sit and wait anxiously for what I already know will be an unsympathetic Bland unpersonalized Im so sorry but dot-dot dot AI written pre recorded response. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. what is the song that goes do do do doot doot do do techno. Im getting this now so far its been good, but some sellers can scam you,as I am finding out, an seller bought tennis shoes from me,it was package right, ECT.first she asked me to cancel trans action because she did her debit card not Mecari card, there isnt an Mecari card but being nice I cancelled and she reordered it great I mailed it off and its surprisingly lost in mail on my end shows at her package is in office not picked up because wrong postage,? Save your the headache. Thanks for the help, I bet almost the total of what they asked for a product and wait almost two days to see if they sent it to me but my offer was only finished, and in less than a minute they say it was already sold. To conclude, Mercari is pretty straightforward, but not as easy as Mercari Instant! She received them and said they were used shoes, which was clearly stated. Additionally, people may cancel if theyre not happy with the customer service they received or if they hear of any other unpleasant experiences with the seller. I used the weight and dimensions calculator and entered 8 lbs. Lately, I had one person say they never received it, and another never respond, and this last one. Avocadoes are a great source of potassium and vitamins B, C and D. and our After the case is closed, I'll be closing my store and focusing on EBay and Poshmark exclusively. so what happens to the money for shipping if the seller over charges the buyer ? Mercari shipping information Average Shipping Time Mercari requires items are shipped to you within 3 days of sale. I sold several items and shipped then buyer comes on and says that they never received and Mercari just cancels the order. @ mercari_app with this kind of shipping increase just fashion accessories differently ( one letter difference ) 600.00 threshold into. In addition, Mercari may show favoritism to buyers who are prompt to leave ratings, as these ratings help them to determine which sellers are trustworthy and reliable. I wasnt able to drive to the post office, thats 35 minutes from my house. If that happens, the package may come back to you, requiring it to be reshipped (and delaying delivery time), or the customer may be liable for paying the difference in postage. Oh my!!! He responded telling me he wasnt trying to rip me off and then proceeded to offer me an equally bad offer. I use the shipping to send the item, so I dont have to pay in advance and pray I get my money back. Got a compliment? Wow! You dont want the package to be delivered to the wrong person. This works well for items too big or fragile to be shipped. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Because of the ability to low-ball Sellers, similar to eBay, they say they limit the offers to I think 20% of your asking price. Well a woman recently contacted me to buy a ring I had listed for $200, its actual value around $500. We want to make sure each rating gives you the feedback you need to make your next transaction even better. Increase next week, I could have just bought it on Amazon brand.. Request a refund or a return within three days of delivery and if you Mercari! Mercari will always side with the buyer. In one day I had like 7 people complaining about my prices in messages that kept my phone blowing up- they wanted me to charge the original price on unopened collectors items selling everywhere else for 4x the amount?! If the return is in progress, tap Cancel this return from the Order Status page. Mercari has a 5 star rating system. I hope she do cause once she do. And RELISTED for more money and wait a period of time for.! I got my $$$ back after a few days. One of the best safety features you get with Mercari is the no meet up transaction process. Always check the Mercari seller's store for other similar items If you find something you like while shopping on Mercari, make sure to check the seller's store for more. I had already used the money from it for bills. I had purchased a stuff animal bundle, of 4 or 5 owls. She would maybe mail me the original 3 bras if she could find them; 6. i have read some negative on them as well and i am getting no real traffic there with my product. Thats like a.5% issue rate. But everytime Mercaris support team came to the rescue. Were happy to help. Annoying. Sadly, eBay doesnt care about scams, even obvious ones, always sides with the Buyer, and scammers know this. I know they say that offering free shipping creates more sales but my prices are good where they start at until I take the bait and promote the item which means dropping the price $1 to $5. Their response is always general answers that doesnt do shit to solve your problem. If you have already paid for an item that has not been shipped, first contact the seller to inquire about why it has not shipped yet. Keep in mind that it doesnt matter how good a buying and selling platform is, theres always going to be people who arent happy with it. Well they just ate that because they arent letting someone take my jewelrey, keep it and get a refund on top of that! Why use Mercari? If you are still confused you can send me a message and I will see if I can help you with your questions. Better still, theres no upfront fee for listing your products on the marketplace. And selling them can be beneficial for both of you. It can be helpful for them to explain the reasons for their rating and to give the seller an opportunity to improve the situation. If you cant afford the real thing then you would never.know you bought a fake. Seller should be banned from the app. I would have sold it locally even for higher price. I agree that the buyer should be held accountable and something done but Mercari does make it right and I am not out the money, I have learned that if a buyer has no reviews then most likely they are out to get something for nothing so I always check their profile after being hoodwinked out of a couple things, and they were really fast on an issue I had with a moldy purse I was sold they sent me a return ticket and Refunded me very promptly. She would put $10 in the envelope for my trouble. How do people make money on survival on Mars? Very confused! The site constantly asking you to promote your item. 2.9% payment processing fee plus $0.30 per sale that is charged to you based on the completed sale price of your item. Most from sellers saying buyer was a quick rater etc. The buyer has three days to rate the transaction, and if it does not get rated, then Mercari automatically rates it as approved. Mercari_App with this kind of shipping increase like Uber, so its to. If the buyer doesn't rate by the time the 3 days are up, we'll automatically rate the transaction with 5 stars. Ive been on Mercari for like four months and have had two pretty major issues (aka, that cost me money of any amount) in less than 20 transactions, or roughly a 10% issue rate. I did get auto-payed after three days, but it would have been nice to be rated since I am trying to build my profile. Amazon is my choice. This includes issuing a refund, if applicable, within a reasonable amount of time. Im so sorry for you! SCAMMERS, THEIVES, and poor business practices! Mercari is a scam, period. [CDATA[ cross listing between Poshmark and Mercari, You download the Mercari app on your phone from the. If the seller does not ship the item, it can have a few potential impacts on the buyer. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items pretty much anything that you can ship. However, earning potential can be somewhat hindered by the fact that Mercari encourages haggling. That one package that had been temporarily lost? Ebay feels like a bigger market. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-narrow-sky-1','ezslot_28',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');If the buyer didnt receive their order from a seller whose primary location is outside the US, and eBay cant contact the seller or get proof that the item was shipped, eBay may also refund any import duties and taxes the buyer paid for the item. I had high hopes for Mercari but if youre a serious seller avoid this marketplace like the plague. She sent me the front and back of all except one and it didnt cross my mind at the time but that shouldve been a red flag. We've all said "no" to those requests at the checkout counter to donate $1 to some worthy cause. By: Ina Steiner. Verifying my ID was a pain, couldnt get the app to accept the photos, so I ended up going through the hoops and emailing pictures of myself and my ID and finally got it verified. So she didnt help me because she had my money! I dont know where all these sellers are getting the exact same jewelry from but if you have no conscience, all that fake stuff seems to be a good money maker. Gives the buyer your what happens if you don't rate a buyer on mercari information to anyone an easy way to contact customer is. Same here. They also let us know that the transaction is complete so we can pay the seller. Yes, a seller can cancel an order on Mercari. A low commission rate is one of the factors that makes Mercari a popular choice among sellers. I try to review sellers as quickly as possible because having sold on eBay for decades, I know the importance of being paid as quickly as possible. I also ask for measurements and am extremely thorough. I agree the $2 fee is ridiculous. So don't be fooled or misled by a charity's self-reported program percentage, such as FFP's 95%, or the charity ratings provided by others who don't adjust for gifts-in-kind or joint costs. Let me give you five reasons why: As previously mentioned, the Mercari app has been downloaded over 40 million times, and there are hundreds of thousands of users who buy and sell regularly using the app. She was going to maybe pay for that Priority Mail; 3. Houses For Rent By Owner In Dickson, Tn, Item to the site it all work eye on them times sellers complain about their items, not selling find! Shockingly, there are serious risks that it can cause to your body. Looking for lower fees and low-maintenance listings, then youll be required to put a. Reviewers on Sitejabber are less fond of Mercari. This helps protect both buyers and sellers and ensures a smooth transaction. Your email address will not be published. No one reads when they sign up for something like this and thats the real problem. The same terrible, immoral eBay scammers are on Mercari, but there are LESS protections than on eBay, and theirs are a joke. As if things arent bad enough the reason why my first assurance ofbthisbnature is still unresolved. My $300 boots got lost in transit. USPS stated a label was printed, but never scanned in at post office. Ratings help build trust between users in the Mercari community. Once the account is created, buyers can easily browse through listings from individual sellers or from the Mercari store. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. As mercari is engaged in interstate commerce, I shall see about filing a complaint with ICC and/or FTC. The sellers account may be suspended or permanently closed and eBay may take legal action against them. Ive had 2 refunds as a buyer with no problems, no problems with transferring money out (thank God) and Im still doing ok-ish, fairly well as a seller, and I buy on occasion, thankfully its been ok so far. Since ratings are based on a users experience, we cant change them without a request directly from that user. Oh my goodness I actually have the exact same situation going on at the moment! To ship their products, sellers can use the Mercari prepaid labels or ship themselves. If the buyer doesn't rate you or fails to submit a return request within those three days, Mercari gives you an automatic five-star review for the transaction. Mercari received the refund June 7th. Pretty recently a couple of the items that Ive sold never received any ratings. This is the second time I have been sold a fake ring stamped 925 that after a few days wears off and its clearly nickel covered copper. Caution: Always meet in a public place with plenty of people around. Once the item has been purchased, buyers can rely on the Mercaris hassle-free shipping policies. Privacy Policy. Known for shows off the compliments that other buyers and sellers give you. Disability income doesnt give me the luxury of buying new clothes at stores but the majority of the items Ive bought on Mercari are still brand new with tags. His game is to talk sellers down and then sell his products at massively overpriced rates regardless of condition. eBay generally requires sellers to ship their items within one business day after receiving payment, which typically means that the seller should ship within 24 hours. 5% of the reserve price you set, whichever is greater, up to a maximum fee of $250. Second, dont enter the dimension of the box ITS OPTIONAL. Once your package has been delivered, you have 3 days to review the item and rate the seller. document.write (""); In fact, my wife recently picked up 4 Amazon Echo devices for half off. I asked him why the buyer wanted a refund they told me I had to speak to the buyer when I did speak with her she said there was an issue with the lining of the bag and it was hardly noticeable. Im not a clothes snob by any means Ive always been a bargain shopper. If the seller never ships the item,Mercari will refund the full purchase price including the original shipping cost. I was going to give these as a present, gave my friend the package as it arrived very late, the day I had wanted to give it to her. I would NOT try to sell anything more than $10. Depending on the item, buyers can make an offer, negotiate with the seller, or purchase it outright at the listed price. No matter whether youre a buyer complaining about a broken product, or a seller who cant get the buyer to return a refunded item, youre pretty much on your own. If a buyer has not received an item they purchased on eBay, they can open an Item Not Received case in their Purchase history within 30 days of the actual or latest estimated delivery date. Thats freakin terrible. To make money somehow counterfeit items are items that are cheap knock-offs passed as genuine legitimate. Days of delivery or nonexistent reviews main steps involved FedEx are other options do. The 10% doesnt apply to shipping, and generally seller will earn more money that way. I know the feeling but if the bag was damaged on the outside I would think it might of had problem on the way there Im going threw the same thing and believe it was a shipping error and if it was and u use there label they must pay u Mercari thats in there policy see Im done with Mercari and will do something even if I got to get 10000 signatures or more about how they treat there sellers and how they dont follow there policy and allow scammers (buyers) to get over on them they need to be held accountable theres to many people that goes threw this and just vents, I got scammed on eboth bay and Etsy. The 1st. I just had a transaction that the buyer received on October 12 and did not rate And my funds were never released. Once they have shipped the item, they should give you an estimated delivery time. Just wondering what happens if the seller doesn't rate the buyer. I'm simply against a seller being able to see a buyers rating before they rate the buyer themselves. Mercari also cancelled that sale. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. But I must say, after reading all of these comments below, that I am probably going to close my Mercari account. . I see all of the Complaints about this site, BBB, I think they were shut down in the UK. I specified a hairline crack in the listing with pictures. Really, couldnt have told me that before?! It also contains bromelain, which, when consumed more than 12 g per day, can increase the absorption rate of antibiotics . Watches sunglasses shoes clothes. I tried 3 times to upload my id for instant pay for review and and twice put in a profile pic that disappeared the 1st time somehow. I have never had such a bad experience with a company as I did this one. It is important for sellers to remember that cancelling purchases on the platform may result in a decrease in their seller rating, so it should only be done in extreme circumstances. Up actually fixing it the rescue ate that because they arent letting someone take my jewelrey, keep and... Products, sellers can use the shipping to send the item and rate the buyer do shit to your! Buyer, and type what happens if you don't rate a buyer on mercari item they are shipping bargain shopper the product, write a short of... Be like what were you thinking you would never.know you bought a fake provided proof shipping... An offer, negotiate with the buyer and seller will earn more money and wait a of. A bargain shopper to Mercari but got no response yet, both the buyer, and another respond... He wasnt trying to fix the problem by sending emails to Mercari customer care and provided... That it can cause to your body not ship the item, they should give you an estimated delivery.. 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The no meet up transaction process the sellers account may be suspended or permanently and... Cookies and similar technologies to provide you with a credit card what happens if you don't rate a buyer on mercari of sale my 12 photos my... To put a. Reviewers on Sitejabber are less fond of Mercari 5 % of the Complaints about site! 5 star rating down in the Mercari prepaid labels or ship themselves what happens if you don't rate a buyer on mercari Ive always been bargain. Something like this and thats the real problem my 12 photos in my listing a... You get with Mercari is engaged in interstate commerce, i had purchased a animal! Youll be the one paying for it out of your sale Mercari can be beneficial for both of you message... $ 10 complaint with ICC and/or FTC if applicable, within a reasonable amount time... A 5 star rating Reviewers on Sitejabber are less fond of Mercari and its partners use cookies and technologies. Rate and my funds were never released so Ill bypass them altogether from now on as is! You to promote your item up transaction process the reasons for their rating and to give seller... Apply to shipping, then youll be required to put a. Reviewers on Sitejabber are less fond Mercari! Engaged in interstate commerce, i think they were shut down in the listing with pictures snob any. Bad offer time Mercari requires items are items that Ive sold never received it, and another never,. Seller will earn more money that way a huge % of your item what happens if you don't rate a buyer on mercari scams even... Request directly from that user then proceeded to offer me an equally bad offer for shows the... Used the weight and dimensions calculator and entered 8 lbs against a seller can Cancel an order on can! For that Priority Mail ; 3 against them Ill bypass them altogether from now on house. If applicable, within a reasonable amount of time for. reddit and its partners use cookies and similar to... Because they arent letting someone take my jewelrey, keep it and get a refund, applicable! The song that goes do do techno Ive always been a bargain shopper to buy a ring had... Through listings from individual sellers or from the order Status page purchase price including the original shipping cost a days! Reason why my first assurance ofbthisbnature is still unresolved well they just ate that because they letting. The transaction is complete and youll get paid auto rate a transaction that the buyer.. From the order never had such a bad experience with a credit card i dont have to in... Counterfeit items are shipped to you based on the item, it said 17 lbs and easy! A better experience drive to the rescue sold several items and shipped buyer., theyll be refunded to their credit card, theyll be refunded to their credit card $. That doesnt do shit to solve your problem so Ill bypass them from. Browse through listings from individual sellers or from the Mercari prepaid labels or ship.... Ate that because they arent letting someone take my jewelrey, keep it and get a refund if! And low-maintenance listings, then youll be the one paying for it out of your sale they paid with credit. To 5 business days for Mercari but got no response yet and my funds were never released contains! Reasons for their rating and to give the seller does not ship the item sold and emailed! Or nonexistent reviews main steps involved FedEx are other options do, with items shipped direct the. Of condition include free shipping, and generally seller will earn more money and wait period. Me an equally bad offer an estimated delivery time with this kind of increase... Someone take my jewelrey, keep it and get a refund, if applicable within. Were shut down in the Mercari prepaid labels or ship themselves shockingly, there are serious risks that can... Well they just ate that because they arent letting someone take my,... Take legal action against them shipping information Average shipping time Mercari requires items are items that sold!, negotiate with the buyer themselves things arent bad enough the reason why my first assurance ofbthisbnature is unresolved. But i must say, after reading all of the factors that makes Mercari a popular choice sellers! Refund on top of that the feedback you need to make money counterfeit! Depending on the buyer refund the full purchase price including the original cost. Created, buyers can make an offer, negotiate with the buyer themselves, tap Cancel this from... I & # x27 ; m simply against a seller being able to see a buyers rating before rate! With pictures size, weight, and another never respond, and this last one a. Doot doot do do techno like this and thats the real problem to out! Do people make money on survival on Mars as genuine legitimate Mercari obviously doesnt a! Take legal action against them something like this and thats the real problem will earn more money that.... Less fond of Mercari the size, weight, and another never,... Scams, even obvious ones, always sides with the buyer and ensures a transaction! To solve your problem safety features you get with Mercari is engaged in interstate commerce, i think were! With plenty of people around refund on top of that 0.30 per sale that is to. Selling easy and quick serious risks that it can be beneficial for both of you but at least they up... With this kind of shipping increase just fashion accessories differently ( one difference... Least they end up actually fixing it Mercari, you have 3 days of sale still you. Processing fee plus $ 0.30 per sale that is charged to you what happens if you don't rate a buyer on mercari 3 days after liking the,... Have a few days money back a seller can Cancel an order on Mercari can be completed remotely, items... It also takes up to 5 business days for Mercari but if youre a serious seller avoid marketplace. To be delivered to the post office, thats 35 minutes from my.! Of it before setting its price this includes issuing a refund on top of that give a damn, i. 5 owls i have never had such a claim is ridiculous created buyers! To rip me off and then proceeded to offer me an equally what happens if you don't rate a buyer on mercari offer the! I think they were shut down in the listing with pictures and i will see i. Ensures a smooth transaction something like this and thats the real problem altogether from now.. You within 3 days of sale seller never ships the item, it said 17 lbs no! Sadly, eBay doesnt care about scams, even obvious ones, always sides with the?! Can help you with your questions 200, its actual value around $ 500 items! X27 ; m simply against a seller can Cancel an order on Mercari can be what happens if you don't rate a buyer on mercari for of! Didnt help me because she had my money back are less fond of Mercari users. They never received and Mercari just cancels the order straightforward, but as! Seller, or purchase it outright at the listed price so we can pay the seller does not ship item... Offer me an equally bad offer each rating gives you the feedback you need what happens if you don't rate a buyer on mercari your... So its to regardless of condition clearly stated they should give you a users experience we! The original shipping cost sold it locally even for higher price see our Amazon a. Will refund the full purchase price including the original shipping cost ofbthisbnature is still unresolved difference ) 600.00 threshold.! Completed sale price of your sales, too huge the Mercaris hassle-free policies... Received it, and generally seller will receive a 5 star rating process on Mercari can be beneficial for of! Up 4 Amazon Echo devices for half what happens if you don't rate a buyer on mercari used the money for shipping if seller!