I have the same question (16) Authentication failed due to flow token expired. Error Clicking on View details shows Error Code: 500121 Cause It happens. CredentialKeyProvisioningFailed - Azure AD can't provision the user key. AppSessionSelectionInvalid - The app-specified SID requirement wasn't met. You can follow the question or vote as helpful, but you cannot reply to this thread. Try to activate Microsoft 365 Apps again. It is required for docs.microsoft.com GitHub issue linking. InvalidXml - The request isn't valid. KmsiInterrupt - This error occurred due to "Keep me signed in" interrupt when the user was signing-in. NgcInvalidSignature - NGC key signature verified failed. Or, check the certificate in the request to ensure it's valid. Have a question or can't find what you're looking for? Microsoft may limit repeated authentication attempts that are perform by the same user in a short period of time. Error Code: 500121 Request Id: a17b0546-5348-4714-87ad-eb649280e700 Correlation Id: 58c82c64-fdf2-48a4-ade3-69bd6b5a6706 Timestamp: 2022-09-09T13:12:22Z This thread is locked. Azure MFA detects unusual activity like repeated sign-in attempts, and may prevent additional attempts to counter security threats. InvalidEmailAddress - The supplied data isn't a valid email address. InvalidUserCode - The user code is null or empty. ForceReauthDueToInsufficientAuth - Integrated Windows authentication is needed. The user should be asked to enter their password again. The 1st error may be resolved with a OneDrive reset. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Do not edit this section. If you still need help, select Contact Support to be routed to the best support option. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. This might be because there was no signing key configured in the app. Message. InvalidRequestSamlPropertyUnsupported- The SAML authentication request property '{propertyName}' is not supported and must not be set. To learn more, see the troubleshooting article for error. Application '{appId}'({appName}) isn't configured as a multi-tenant application. Application error - the developer will handle this error. If you have hit these limits, you can use the Authenticator App, verification code or try to sign in again in a few minutes. Have the user sign in again. NotAllowedByInboundPolicyTenant - The resource tenant's cross-tenant access policy doesn't allow this user to access this tenant. troubleshooting sign-in with Conditional Access, Use the authorization code to request an access token. Change the grant type in the request. The user is blocked due to repeated sign-in attempts. Current cloud instance 'Z' does not federate with X. You might have misconfigured the identifier value for the application or sent your authentication request to the wrong tenant. To fix, the application administrator updates the credentials. PasswordChangeOnPremisesConnectivityFailure, PasswordChangeOnPremUserAccountLockedOutOrDisabled, PasswordChangePasswordDoesnotComplyFuzzyPolicy. I checked the above link but I am not able to resolve the issue according to solution mentioned there. Misconfigured application. Some phone security apps block text messages and phone calls from annoying unknown callers. OnPremisePasswordValidationTimeSkew - The authentication attempt could not be completed due to time skew between the machine running the authentication agent and AD. On the General tab of the Mail dialog box, select Always use this profile. IdentityProviderAccessDenied - The token can't be issued because the identity or claim issuance provider denied the request. RequestBudgetExceededError - A transient error has occurred. Contact your IDP to resolve this issue. A client application requested a token from your tenant, but the client app doesn't exist in your tenant, so the call failed. Try again. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. InvalidJwtToken - Invalid JWT token because of the following reasons: Invalid URI - domain name contains invalid characters. The user didn't complete the MFA prompt. You'll need to talk to your provider. If you had selected the text option to complete the sign-in process, make sure that you enter the correct verification code. This documentation is provided for developer and admin guidance, but should never be used by the client itself. Have the user retry the sign-in. RetryableError - Indicates a transient error not related to the database operations. ClaimsTransformationInvalidInputParameter - Claims Transformation contains invalid input parameter. In the United States, voice calls from Microsoft come from the following numbers: +1 (866) 539 4191, +1 (855) 330 8653, and +1 (877) 668 6536. You might find it more difficult to use a mobile device-related verification method, like a text messaging, while you're in an international location. Please contact the owner of the application. This error is returned while Azure AD is trying to build a SAML response to the application. If you are experiencing this error, you can try another method, such as Authenticator App or verification code, or reach out to your admin for support. NgcDeviceIsDisabled - The device is disabled. InvalidEmptyRequest - Invalid empty request. How to fix MFA request denied errors and no MFA prompts. These two actions place you on an MFA Block List which must be released by a Microsoft Administration. InvalidRequestParameter - The parameter is empty or not valid. Application {appDisplayName} can't be accessed at this time. This error prevents them from impersonating a Microsoft application to call other APIs. To investigate further, an administrator can check the Azure AD Sign-in report. InvalidClientSecretExpiredKeysProvided - The provided client secret keys are expired. Then try to sign in to your account again. Thank you! Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Reset your work or school password using security info, Turning two-stepverification on or off for your Microsoft account, Manage your two-factor verification method settings, install and use theMicrosoft Authenticator app, Download and install the Microsoft Authenticator app. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Manage your two-factor verification method and settings, Turning two-step verification on or off for your Microsoft account, Set up password reset verification for a work or school account, Install and use the Microsoft Authenticator app. Client app ID: {appId}({appName}). The token was issued on {issueDate} and was inactive for {time}. OnPremisePasswordValidatorUnpredictableWebException - An unknown error occurred while processing the response from the Authentication Agent. CmsiInterrupt - For security reasons, user confirmation is required for this request. Request Id: b198a603-bd4f-44c9-b7c1-acc104081200 Request the user to log in again. Remediation. The message isn't valid. Generate a new password for the user or have the user use the self-service reset tool to reset their password. I have the same question (23) Report abuse De Paul N. Kwizera MSFT Microsoft Agent | Choose your alternative verification method, and continue with the two-step verification process. If you're using two-step verification with your work or school account, it most likely means that your organization has decided you must use this added security feature. Check the security policies that are defined on the tenant level to determine if your request meets the policy requirements. This usually occurs when the client application isn't registered in Azure AD or isn't added to the user's Azure AD tenant. Please do not use the /consumers endpoint to serve this request. The authenticated client isn't authorized to use this authorization grant type. Contact your federation provider. If you aren't an admin, see How do I find my Microsoft 365 admin? Please contact your admin to fix the configuration or consent on behalf of the tenant. Specify a valid scope. Protocol error, such as a missing required parameter. PKeyAuthInvalidJwtUnauthorized - The JWT signature is invalid. The specified client_secret does not match the expected value for this client. Contact the tenant admin. OnPremisePasswordValidationAccountLogonInvalidHours - The users attempted to log on outside of the allowed hours (this is specified in AD). Limit on telecom MFA calls reached. A security app might prevent your phone from receiving the verification code. The suggestion to this issue is to get a fiddler trace of the error occurring and looking to see if the request is actually properly formatted or not. AdminConsentRequired - Administrator consent is required. First, make sure you typed the password correctly. An admin can re-enable this account. MsodsServiceUnavailable - The Microsoft Online Directory Service (MSODS) isn't available. RedirectMsaSessionToApp - Single MSA session detected. Please try again. For additional information, please visit. DeviceAuthenticationFailed - Device authentication failed for this user. InvalidResource - The resource is disabled or doesn't exist. Have user try signing-in again with username -password. I also tried entering the code, displayed in the Authenticator app, but it didn't accept it niether. MsodsServiceUnretryableFailure - An unexpected, non-retryable error from the WCF service hosted by MSODS has occurred. OAuth2 Authorization code was already redeemed, please retry with a new valid code or use an existing refresh token. This error is fairly common and may be returned to the application if. InvalidUserNameOrPassword - Error validating credentials due to invalid username or password. Created on March 16, 2021 Error Code: 500121 Dear all, Please help, i'm having a trouble after delete my phone number and MFA . SasRetryableError - A transient error has occurred during strong authentication. Try signing in again. Check the agent logs for more info and verify that Active Directory is operating as expected. As a resolution, ensure you add claim rules in. This error can result from two different reasons: InvalidPasswordExpiredPassword - The password is expired. Looking for info about the AADSTS error codes that are returned from the Azure Active Directory (Azure AD) security token service (STS)? If this account is deleted from the app, delete it from the MFA registration page. Have a friend call you and send you a text message to make sure you receive both. The client credentials aren't valid. UserStrongAuthEnrollmentRequiredInterrupt - User needs to enroll for second factor authentication (interactive). User logged in using a session token that is missing the integrated Windows authentication claim. please suggest a way to connect to outlook on mobile/laptop - fist time connection Document Details Do not edit this section. CredentialAuthenticationError - Credential validation on username or password has failed. Next you should be prompted for your additional security verification information. Make sure that Active Directory is available and responding to requests from the agents. Already on GitHub? If you suspect someone else is trying to access your account, contact your administrator. I am not able to work due to this. [Microsoft 365] Fix Power Automate FLOW error - InvalidTemplate Unable to process template language expressions in action FCM Messages! If you expect the app to be installed, you may need to provide administrator permissions to add it. When I click on View details, it says Error code 500121. Check your app's code to ensure that you have specified the exact resource URL for the resource you're trying to access. The error could be caused by malicious activity, misconfigured MFA settings, or other factors. They may have decided not to authenticate, timed out while doing other work, or has an issue with their authentication setup. NotAllowedByOutboundPolicyTenant - The user's administrator has set an outbound access policy that doesn't allow access to the resource tenant. SelectUserAccount - This is an interrupt thrown by Azure AD, which results in UI that allows the user to select from among multiple valid SSO sessions. Contact the tenant admin. Sync cycles may be delayed since it syncs the Key after the object is synced. NgcDeviceIsNotFound - The device referenced by the NGC key wasn't found. UserStrongAuthEnrollmentRequired - Due to a configuration change made by the admin such as a Conditional Access policy, per-user enforcement, or because the user moved to a new location, the user is required to use multi-factor authentication. Clicking on View details shows Error Code: 500121. InvalidSignature - Signature verification failed because of an invalid signature. WsFedSignInResponseError - There's an issue with your federated Identity Provider. AcceptMappedClaims is only supported for a token audience matching the application GUID or an audience within the tenant's verified domains. Make sure your security verification method information is accurate, especially your phone numbers. I will go ahead and update the document with this information. We've put together this article to describe fixes for the most common problems. ConditionalAccessFailed - Indicates various Conditional Access errors such as bad Windows device state, request blocked due to suspicious activity, access policy, or security policy decisions. Invalid certificate - subject name in certificate isn't authorized. Please contact the application vendor as they need to use version 2.0 of the protocol to support this. Retry the request with the same resource, interactively, so that the user can complete any challenges required. Hopefully it helps. SOLUTION To resolve this issue, do one or more of the following: If you had selected the call option to complete the sign-in process, make sure that you respond by pressing the pound key (#) on the telephone. The application developer will receive this error if their app attempts to sign into a tenant that we cannot find. Try disabling any third-party security apps on your phone, and then request that another verification code be sent. Add or remove filters and columns to filter out unnecessary information. Application '{principalId}'({principalName}) is configured for use by Azure Active Directory users only. The portal still produces a useless error message: mimckitt any reasoning for this, or is it documented elsewhere? BadVerificationCode - Invalid verification code due to User typing in wrong user code for device code flow. NationalCloudAuthCodeRedirection - The feature is disabled. The subject name of the signing certificate isn't authorized, A matching trusted authority policy was not found for the authorized subject name, Thumbprint of the signing certificate isn't authorized, Client assertion contains an invalid signature, Cannot find issuing certificate in trusted certificates list, Delta CRL distribution point is configured without a corresponding CRL distribution point, Unable to retrieve valid CRL segments because of a timeout issue. Make sure you have a device signal and Internet connection. This article provides an overview of the error, the cause and the solution. Please try again. The app that initiated sign out isn't a participant in the current session. SubjectMismatchesIssuer - Subject mismatches Issuer claim in the client assertion. Create a GitHub issue or see. OrgIdWsFederationSltRedemptionFailed - The service is unable to issue a token because the company object hasn't been provisioned yet. Saml2MessageInvalid - Azure AD doesnt support the SAML request sent by the app for SSO. Try again. It is required for docs.microsoft.com GitHub issue linking. For example, if you received the error code "AADSTS50058" then do a search in https://login.microsoftonline.com/error for "50058". The SAML 1.1 Assertion is missing ImmutableID of the user. I tried removing the authenticator app at all from the MFA, but I'm still asked to verify identity in the app when logging in from the browser. OAuth2IdPAuthCodeRedemptionUserError - There's an issue with your federated Identity Provider. Contact your IDP to resolve this issue. MissingCodeChallenge - The size of the code challenge parameter isn't valid. If you've lost or had your mobile device stolen, you can take either of the following actions: Ask your organization's Help desk to clear your settings. InvalidRequest - The authentication service request isn't valid. Error Code: 500121 I wanted to see if someone can help. Sign out and sign in again with a different Azure Active Directory user account. ProofUpBlockedDueToRisk - User needs to complete the multi-factor authentication registration process before accessing this content. The client application might explain to the user that its response is delayed because of a temporary condition. If you know that you haven't set up your device or your account yet, you can follow the steps in theSet up my account for two-step verificationarticle. We are unable to issue tokens from this API version on the MSA tenant. A unique identifier for the request that can help in diagnostics. If the above steps dont solve the problem, try the steps in the following articles: Microsoft 365 activation network connection issues, More info about Internet Explorer and Microsoft Edge, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state, Manual recovery section of Connection issues in sign-in after update to Office 2016 build 16.0.7967 on Windows 10, Fix authentication issues in Office applications when you try to connect to a Microsoft 365 service, Troubleshoot devices by using the dsregcmd command, From Start, type credential manager, and then select, If the account you use to sign in to office.com is listed there, but it isnt the account you use to sign in to Windows, select it, and then select. Open File Explorer, and put the following location in the address bar: Right-click in the selected files and choose. Resource value from request: {resource}. 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Link but i am not able to resolve the issue according to solution mentioned there like repeated sign-in.... Authenticate, timed out while doing other work, or is it documented elsewhere View! Are unable to issue tokens from this API version on the MSA tenant you still need,. On an MFA block List which must be released by a Microsoft 365 admin following reasons: invalid -! To user typing in wrong user code for device code flow parameter is n't valid onpremisepasswordvalidationtimeskew the. & # x27 ; t complete the multi-factor authentication registration error code 500121 outlook before accessing this content skew between machine... Notallowedbyinboundpolicytenant - the parameter is empty or not valid timed out while doing other work, is.