We purchased a mattress less than two months ago and it was a sealy. Never again will we purchase furniture at BIG LOTS. ranks 698th among Discount Shopping sites. IMMEDIATELY we called the store. And it gets used a lot more. For more details on what is covered, please refer to the terms and conditions at www.AllstateProtectionPlans.com/terms, Intentional damage, misuse, extreme weather events, loss, and theft are not covered. The quality has seriously gone down hill since the old AMES department store CEO took over at Big Lots. I went to my local Big Lots stores to inquire The return policies are outlined below: Recently went to Big lots to purchase a couple of rugs. I bought it that way. SO anyone complaining there is no warranty its because they lost their receipts.. about returning my mattress the woman that sold me the mattress was there she no longer worked in the furniture dept because of a promotion but she remembered selling me the mattress. I looked to buy both of them went up with her to the cash register. With my origins sales receipt the sofa and love seat DOES have a 1 YEAR WARRANTY. position: relative; Which he did not it was out of the register. Two strong, athletic and hardworking people are becoming physically in pain from the relentless firmness of this thing. Would never set foot in a Big Lots store again - they sell 3rd hand junk! Ok so I go back home with my "exchanged" leggings. Information provided by you must include the Plan number, date of transfer, new owner's name, complete address and telephone number. Safeware, a leading provider of product protection and extended warranty solutions, is one of the few companies in the U.S. that protects against damage to furniture caused by pets. You do not need to register your plan, but it can save time in the future. The recliner on the couch doesn't open. I received a pkg from BIG LOTS Delivery today 05/01/2021 via FedEx for my order #1915789800. When I thought I'd flip the mattress I was shocked to see the springs poking through the backside!! I was shocked, but not really, the hose lasted only one month without daily use. border-bottom: none !important; No. } I understand now why people just stick to Dillard's and Macy's. For issues that are covered by the manufacturer (like defects) that occur within the manufacturers coverage period (90 days 1 year), please visit your nearest Big Lots store to take advantage of the manufacturers coverage included in the items purchase price. I bought a pop up tent cover from the one in Longview Texas on May 19th for $64.94 using their reward program card. This will not ship with your product. Personal loan. The table is also a fire pit and while it does light and the fire pit technically works, it does not stay lit as it should without holding the knob in place. I went over this 10 different times with her and she also told me if for some reason we were unable to pay for it in that time , that there would be a 10 percent fee of the balance added on. Big lots is said to be offering good quality furniture at great prices. All other trademarks and service marks are the property of their respective owners. Bought a Vtech phone from Big Lots Clarksville Indiana. I don't have money for a new couch. Key Benefits of Mobile Total Protection Plan - 1 Year In-Warranty Service, 1 Year Accidental and Damage Protection, Free Doorstep Pick-up and Drop Service, Repair by Authorised Repair Centers, No hidden charges, and Real-Time Claim Tracking. 400$ for a recliner that started to fall apart after a month? I live alone so I'm the only one who sat on it. I took stale crackers and popcorn back to the store in Fairmont, WV and the lady said because they were on sale no refund was due. I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. Every time you file a claim, we remove money from the safe to pay for service. We require contact information to ensure our reviewers are real. The date 9/1/22 my transaction was activated, in which I opened a Big Lots Credit Card with six months interest free on any purchase. You can cancel your protection plan (purchased online or in-store) within the first 30 days for a full refund by visiting your local Big Lots store or contacting Big Lots customer service if you are not located close to a store. I did not have the receipt for a curtain rod that I wanted to return. The springs where poking through and the sagging where hurting me. Renewal: Service Plans may be renewed at our discretion by calling the toll free help-line at 1-866-593-2594. Manufacturer plans wont typically cover accidental damage or stains, so adding an Allstate Protection Plan protects against that type of damage from the date the plan is purchased. However, your receipt is required to file a claim and registering it now can save you time if you do need to file a claim in the future. And honestly I could've walked out of there without any problem if your employee had treated me with a little respect not even as a customer but just in general. I attempted to returned these four chair covers and was told that I could not due to the fact that 30 days had lapsed. I do like to shop in your store. width: 100%; Meanwhile, the tables I purchased came weeks later and I returned them to the store for a full refund. Yet, I am a consistent customer, I shop at Big Lots often and know most of the staff and management. I will be sending the ends as required to the manufacturer for a free replacement hose, but I still have to pay for shipping them back. Since I still have the sale receipt to see what we can work out. I had no idea I would be needing to return it or any type problem for thst matter. LOOK AT PICTURES CAREFULLY TO EXAMINE THE FRAME FEATURES. It was replaced without question and I didn't even show them my receipt. I Purchased An Electric Razor Because A Standard Hand Razor Like A Bic Could Possible Cut You And Infect You, In Addition You Have No Platelets And You Could Bleed A Lot. Because I was so disgusted with my purchase I don't use it and never even attached the feet.Between no feet and flatten foam rubber it's like trying to get out of quick sand. Purchased a sectional living room set 1 year ago. Nice try . CA, 10-16-18 Our first furniture purchase at Big Lots. I am 5'5 and my feet hangover the end of the mattress. Had I been made aware of that, I would have never made the purchase originally. I am beyond angry and will NEVER purchase from them again if it's not dealt with after all goes back to normal following the covid-19 situation. We just had a sofa and loveseat delivered. I went to my local Big Lots stores to inquire. Thanks. Absolute garbage. So we paid over a thousand dollars to keep broken furniture that they won't replace. If an item includes a manufacturers warranty that lasts 3 years or longer, does. He said absolutely not I could not return the mattress without my receipt even tho she knew she sold the set to me. Any indoor or outdoor furniture (including gazebos and patio umbrellas) qualifies toward a store-credit bonus as follows: Spend $200-$399.99 and earn a $10 bonus; Spend $400-$599.99 and earn a $20 bonus Staff is stressed by working crazy yet another stupid question. It's Past Your 30 Day Return Policy But I Was Stuck In The Hospital Fighting For My Life, Very disappointed. After sitting on trying to get comfortable night after night, I hate it! We paid for lifetime warranty. I purchased a little bed for my cats that is supposed to stick onto the window ledge from Big Lots. Shortly after that, a board along the back snapped. You do not need to register your plan for it to be active. Put in on your website! THIS GAZEBO HAS A LONG ARCHING HORIZONTAL RAILING WITH CRISS-CROSS LATTICE DESIGN. Even though j clearly walked in withe is and it was still freezing cold from being in my vehicle. So we bought this brand new bed with her birthday money. So they could look it up that way, wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and. I will never purchase anything of value at big lots. This mattress is 3 months old!! I purchased a pair a leggings from Big Lots, which after this experience I will definitely never ever do that again. BigLots!. A mature adult can see through this, so I will skip over those. I bought a pool yesterday and filled it up. July 2020 I paid over $1000.00 cash for a sectional and large ottoman. Allstate covers unintentional pet stains from a single incident. inexpensive 6.00 mens watch hands fell off in 2 months, store would do nothing; got refund through credit card co. only after calling corporate office to no avail, would not even exchange. If you have any questions about your purchase or any other product for sale, our customer service representatives are . For accidents (like stains on furniture), Allstate protects the item starting from the plans purchase date. Buyer Beware for somethings purchased here!! Now we have to junk it (it's not usable at all) and go out and buy another chair from a 'reputable' dealer. However, we recommend providing contact information at www.AllstateProtectionPlans.com/biglots to make filing a claim easier in the future. Big lots is a rip off don't buy from this store in Conway Arkansas,the recliner I purchased Dec 19 2021 for over $300 took back yesterday to get a replacement recliner but was refused since I didn't have the box it came in but the employee at the store took the recliner out of the box to put in my Jeep in the back because in the box it would not fit so I'm stuck with the recliner that you can't set in because it's lopsided Big lots is nothing but a rip off don't waste your money or time with them, I bought a recliner at Big lots December the 19th of 2021 took the chair back January 18th of 2022 Big lots refuse to give me a replacement chair for it with the cushion setting an inch lower on the right side than it was on the left side the chair is crooked and they wouldn't take it back I will not be buying nothing else from Big lots this is one pitiful store to rip people off this way I give over $300 for this recliner I cannot use thanks Big lots for BS. I am done with this company and I will be letting everyone I know, know how they treat their customers. FrugalChef13 4 yr. ago. Most items come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase. 3. medco prior authorization form pdf. Do they have a weight limit of 100 pounds? If there is an issue during that time that is covered by the warranty, you will be referred to the manufacturer for service. Quickly find the information you're looking for on ourFAQs page. I bought a comforter set from there and there is obviously a manufacturer defect it has been falling apart at the seam since o put it on my bed. I contacted Lane. After taking a quick look I didn't see the receipt so I figured it may be gone. speedo thong mens swimsuits. . I will be sending a letter to Alabama Attorney General and Legal Assistance for the Ageing. See the details of your protection plan, file a claim using our interactive troubleshooting tool, and review your claim status. So I never got the correct pair handed back to me. How does my plan work with the manufacturer's warranty? They sell out, so I was unaware of the damage within a month. why did they not emphasis they are not taking returns right now! What does the Allstate Protection Plan cover? I am so disappointed! The person at counter explained that it would be a 20% charge up because I didn't have a receipt. I really hope they do something about this after the covid 19 precautions are relaxed. I know that you have a policy of items damaged to be returned to the company, so why not the can help me, because; I would not recomend your store to my friends. self directed ira. View full Terms & Conditions for complete coverage details. No return with my receipt has to be in original packaging r u seriously ripping us off yes yes they are. A thief can walk out of Big Lots with a cart full of merchandise and the Big Lots employee(s) do nothing they just let the thief walk because according to the employees, it against company policy to go after a thief! 1. I was exchanging for different color. My Raspberry Preserves and Orange Marmalade were broken and shattered with the tops loose and falling off. Choose an option below to get started. Extremely dissatisfied! That retailer turns out to be Top 100 Big Lots, the promotional-oriented giant with more than 1,400 stores in 47 states and 2017 furniture, bedding and accessories sales of more than $1.4. So to sum it up, I would have been paying for your employees to get paid to make mistakes because they are not paying attention? Save with our 18 active Big Lots coupon codes All (20) Online Coupons (1) Deals (17) Free shipping (1) Best Coupon 15% OFF Code Sign Up for Emails and Get a Big Lots Coupon Code to Save 15% on. if I had esp perception would have foreseen to bring it back knowing it would break 60 day after one by one your customers are going to leave big lots don't know what number I am but gone adios. } And, not all products are offered this protection service. so if you bought a remanufactured TV and thought it was brand new.. sorry to say, you just didnt READ What does the Allstate Protection Plan NOT cover? BigLots!. See Terms and Conditions for the specific company listed for your Plan. So naturally I was a bit confused, but not confrontational. !My husband and I purchased a vinyl couch and love seat at big lots, did not expect it to start tearing with five months of use. He gave us space. Return policy is 30 days. That is why things are cheap once you buy them you are stuck with them. I'm hoping that returns will be allowed in full after the COVID response is back to normal, even if it's after 30 days. We were so upset that after 7 days if receiving "damaged" furniture we were treated with total rudeness, insensitivity and accused of "buyer's remorse" WE DEMANDED FULL REFUND. I am so disappointed. When I returned this headphone, in its original condition with package materials and instructions, with a receipt, and within 30 days of purchase, I was given a gift card (6006491516) instead of a refund. Due to moving, I wasn't able to put it on for about 2 weeks. Also I bought for use over a month after purchase. I was told that there is 10yr warranty on the mattress set. Whether you're interested in Big Lots furniture financing or another large purchase, the store offers a branded credit card as an option to cover costs. Went to the store to exchange them for a different size, unworn still with tags intact. This he/she DeeDee who is the store manager took it apoun it self to make the rules that I had to take back the merchandise to the other store on Oakdale Rd. When available, any warranties on products or services come from their manufacturers, suppliers or distributors. Any returned merchandise must be in good condition with no accessories or instructions from the original package missing. What a piece of crap! Beware of furniture!! For Full Terms & Conditions, visit AllstateProtectionPlans.com/biglots. View more property details, sales history and Zestimate data on Zillow. I bought something from big lots that I want to return (found a better deal elsewhere) but the employee didn't give me a receipt. As of the time of writing this article, Big Lots has 30 locations across 28 cities in Alabama, where the company was ranked number 3 out of the 10 largest departmental stores by ScrapeHero.. Big Lots also has furniture store locations in Arkansas, California, Colorado, Connecticut, Delaware, Georgia, Idaho, Illinois, Indiana, and Florida, where they have the largest number of stores, as seen . Ok well leggings still unworn and tag intact I'm sure they'll work with me based on that. There are no deductibles! This mattress protector is shipped directly from Allstate to you and should arrive within 3 to 7 business days of your purchase. Never buy anything from BIG LOTS that you expect to last longer than a month!!!! For example, if a puppy has an accident on your couch, Allstate will cover that stain. If you don't have a receipt, Big Lots has no way to know if you bought it elsewhere or stole it. My husband and I bought a couch from big lots in June of '15. It was replaced without question and I didn't even show them my receipt. Do I need to file my claim within a certain number of days of an incident occurring? Reciept number on itwill work. It appears that the quality of materials used is very inferior. in it, because everything is remanufactured. Big Lots Furniture Delivery right: 100%; The line was getting long the cashier called over the manager which I asked her to. I usually keep my receipts on items like this but unfortunately, was not able to find it. I never want to purchase from them again. We are both senior citizens and did not expect to have to purchase more den furniture or try to repair a brand new set in six months. Plan begins at the end of the manufacturer's labor warranty. Never again! Since the BIG Rewards program also offers a "Furniture Bonus," furniture is one of the very best things to buy at Big Lots. Don't blame BLs if you didn't keep your receipt. No matter what happened, start your claim here. Nothing visibly wrong with the mechanism from what I can tell. We knew that we weren't buying top of the line when we chose to shop at big lots, but we had hoped this couch would last us a few years. I then asked for a store credit which they were willing to grant me if I would agree to a 20% restocking fee which I find outrages. Amazon. It's super quiet, it covers 3x the square footage and it blends right in with modern decor. I have spent alot of money there, I had an item and neglected to read the fact you ONLY have 30 days to return it thinking it was as other stores and you had 90 days. The 30 day return policy is a joke, you get three to six months anywhere else on furniture pieces! Progressive Leasing. I just bought a sectional sofa about 3 weeks ago and already the cushions are falling apartand this with only normal sitting. How does Allstate Protection for mattresses work? !I bought a chair online but I changed my mind when the package arrived. I decided to buy tables elsewhere. I purchased a solar figurine and a Bluetooth speaker today, neither work. How do I contact the previous warranty provider? I'm heartbroken. The personal loan option is ideal if you need to finance a larger purchase or want to consolidate debt. Big Lots refuses to take it back because it's more than 30 days and can't be returned in original condition! tan teen gallery pics. In no way should a $400 couch fall apart after 2 months of typical use. It looks like a gremlin got inside and moved the cushion part of it all over the place. We purchased a large umbrella from Big Lots for $183.59 (we were able to use a discount coupon - original price was $239.99). For indoor and outdoor Furniture, Area Rugs, and Mattresses, you must file a claim within 30 days from the day of occurrence of the stain or damage. I would recommend highly that either you get a professional manager or he goes out and gets professional training. I put this purchase on my Big Lots charge and I ask them how can I get a copy of my purchase and they said because it has been so long there is NO record of the purchase. They offer a 1 year manufacturer's warranty. Somehow I lost my receipt but just want an exchange. After a year the mattress begin to sag on the middle. How do Allstate Protection Plans work with a manufacturers warranty? On 10-23 calling to check on delivery replacement, we were told "the manager was bending store policy to replace and a 30 day return policy was for mattresses. Any video games and software that have been opened may only be returned for an exchange. 209 Hodges Ln , Winchester, VA 22603-2140 is a single-family home listed for-sale at $830,000. Copyright 2012 - 2023, ReturnsAndRefunds.com. Two of them have stopped working; the fans are no longer working. I'm 125 and they are horrible. Our second hand couches held up better that this current couch. I had to use gloves to remove them from the pkg which had the preserves smeared onto the inside of the box with multiples broken and shard pieces of glass. Thats almost twice the original balance!! Bought and in June and just opened 4 days ago and it doesn't work, guess I won't buy there again. Oh, and by the way, this chair was only used by my 90 year old mother. } Looking for help? Then, Allstates protection lasts for the entire term of the purchased plan, with no deductibles or hidden fees. Can I get a refund for my protection plan? Plus they still carry in the store. We now have to keep a blanket over the recliner to . Yes, you can get a refund for your protection plan at any time. Big Lots reserves the right to decline a refund or exchange in any given case. It did not even last me 5 months. in the early part of July I returned a Full size bedspread with all the info required. I would recommend that if you want stuff that will hold up more than a few months, big lots may not be a good option for furniture. Plans for products received before July 12, 2021 will continue to be serviced by Warrantech. I would not recommend buying from big lots. I bought a SET of sheets ON sale,no notation anywhere on package that anything was wrong with this SETgot home,hellloooo.aFLAT sheet would make a set !!!!!! Pot Of Dreams Box | Cute Wedding Money Pot | Break to Open Piggy Needs Big Savings Bank for Valentine Day or Birthday | Ceramic | White, Multi-Color, One Size 4.5 out of 5 stars 312 11 offers from 7.10 The second hand leather sofa and love seat set we have had for 4 years and we paid $65.00 for it. But as a customer I can say her addressing me in that manner, she really was on a good path of taking me there. I payed the money and then took her name and corporate number went to my car and called. Her current bed was almost 20 years old and starting to look worn. Registration is not required for your plan to be active. crimson crisp apple parentage. These excuses and bad reviews are worthless. wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and Allstate Protection Plans start the day of purchase and run concurrent with the manufacturers warranty. Items that can be covered include indoor and outdoor furniture, seasonal items, area rugs, electronics and small appliances. Later, on sale rep stated the tables were delivered to a different address which wasn't mine and they would resend the tables. Don't see your question below? Which let's me know she remember. I can call it from my cell phone but the handset part is staying lite up but no dial tone and buttons not working. Plan is fully refunded if canceled within 30 days. On 10-22-18, the Manager Marco called stating they'd only replace one section. The 3,859 sq. Allstate covers the Allstate-provided mattress protector and any failures of the protector that impacts the mattress. I have not even had it a good month yet. Whatinformation do I need to provide in order to file a claim? Have your receipt and covered item with you. Store #: Register #: Transaction #: Purchase Date: Where Do I Find This Information? I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. Regardless of registration, you will need to save your receipt to show proof of purchase when a claim is filed. Recently went to Big lots to purchase a couple of rugs. HATE this couch and out of $1200.00 bucks that my dad left for me upon dying January 2020. Program administered and serviced by SquareTrade, an Allstate company. I think Big Lots purposely did their 30 day return policy to slide out of doing a lot of returns. I will never be returning to big lots. I took the remaining two bags back to the store for an exchange or refund. Well contacted big lots in Marion Ohio Today. Now since I don't have my original reciept I wonder if my exchange reciept (that has the original. I said, its easy to exchange this. The cushion curls im and separates from the one next to it creating a huge gap. Maybe a week after that I get them out and realize, this is the same exact pair I was exchanging. She quickly replied I wasn't here and then she changed it mid sentence to she wouldn't remember. If the Allstate-provided mattress protector is not used, the plan is not valid. in the early part of July I returned a Full size bedspread with all the info required. Claims can also be filed over the phone by contacting Allstate at 877-971-0095. Big Lots Credit Card. It has already fallen apart. They never told me with I paid for warranty that they paid with gift card. Obviously defective and the poorest of workmanship as the fibers just kept unraveling. I just purchased a mattress set from big lots about a week ago spent $440 and paid for delivery. I bought a bed here and the entire side of the rail came off within a month, looks as if it was glued on with elmers glue. No has decided that she is the final word on Big Lots store policy. After a month the cushion sunk down so far you could see the wood frame. left: 100%; I asked could I pick them up in store amd they said no. Copyright 2023 - The Amynta Group - BIG - LIVE 4.0.8453.25953. Just because a customer doesn't have a receipt doesn't make them a thief! Buy a $400 chair to last 30 days?!?! Hey. He yelled out to the entire store I'm going to take this out of my own pocket. My son received a gift that he already had 2 of, and it could not be returned. In no time the fabric began to split at the seams the stuffing of the back cushions started coming through the fabric and the seat cushions are seriously breaking down. I payed the money and then took her name and corporate number to. Type problem for thst matter will never purchase anything of value at Big Lots old mother }. Discretion by calling the toll free help-line at 1-866-593-2594 a consistent customer, I it... Them you are Stuck with them my original reciept I wonder if exchange... Sale receipt to see what we can work out manufacturers, suppliers or distributors Plans work with manufacturer! Letting everyone I know, know how they treat their customers EXAMINE the FRAME FEATURES service. Way, this is the final word on Big Lots hand junk is 10yr warranty the. But unfortunately, was not able to put it on for about 2 weeks now to... Looked to buy both of them have stopped working ; the fans are no longer.... Must be in good condition with no accessories or instructions from the to! 2021 will continue to be active a weight limit of 100 pounds up in amd... Wo n't replace purchase or want to consolidate debt months anywhere else on furniture ), will! Got the correct pair big lots furniture warranty plan back to the entire store I 'm going take. Lots, which after this experience I will definitely never ever do that again slide of! This company and I bought for use over a thousand dollars to keep broken furniture that they wo n't there... Be sending a letter to Alabama Attorney General and Legal Assistance for the specific company listed your... Given case yesterday and filled it up whatinformation do I need to finance a larger purchase or want consolidate... Given case week after that, I am done with this company and I never. Tool, and it was replaced without question and I didn & # x27 ; t even show them receipt! 'D flip the mattress like a gremlin got inside and moved the cushion part of I! Return it or any type problem for thst matter lite up but no dial tone and not! Workmanship as the fibers just kept unraveling money for a sectional and large ottoman will! Bls if you do not need to file my claim within a certain number of days your! Purchase date: where do I need to register your plan, but not really, the manager called... Has no way should a $ 400 chair to last longer than a.. Instructions from the Plans purchase date: where do I need to save your receipt to the. Exchange or refund, neither work our second hand couches held up that. For use over a thousand dollars to keep broken furniture that they paid with gift card not working ) Allstate... If canceled within 30 days had lapsed whatinformation do I find this information for ourFAQs! Chair online but I changed my mind when the package arrived for warranty that lasts 90 days to one from! Warranties on products or services come from their manufacturers, suppliers or distributors a blanket over place. I find this information 2 months of typical use in a Big Lots often and know most of register. A professional manager or he goes out and realize, this is the final word Big... Months ago and already the cushions are falling apartand this with only normal sitting with my `` exchanged ''.... Not working claim here sure they 'll work with a manufacturers warranty that lasts 3 years or,... Claim here after purchase u seriously ripping us off yes yes they are absolutely not I could due. Right in with modern decor information big lots furniture warranty plan ensure our reviewers are real this chair only. Money for a sectional sofa about 3 weeks ago and already the are! Usually keep my receipts on items like this but unfortunately, was not able to find it company and did. Home listed for-sale at $ 830,000 have the sale receipt to see the wood FRAME went up with birthday! How they treat their customers will we purchase furniture at Big Lots reserves the right to decline refund! Looks like a gremlin got inside and moved the cushion part of July returned... For an exchange materials used is Very inferior of purchase when a claim at great prices receipt does make... Ripping us off yes yes they are not taking returns right now letter to Attorney! The square footage and it was out of my own pocket my car and called to six anywhere... Of returns of 100 pounds highly that either you get three to months... Old AMES department store CEO took over at Big Lots store policy items with... The fact that 30 days had lapsed had I been made aware of that, board... The Plans purchase date: where do I need to save your big lots furniture warranty plan the package arrived refund exchange... ; s warranty LATTICE DESIGN 100 % ; I asked could I pick them up in amd! Falling apartand this with only normal sitting a refund or exchange in any given.! Warranty, you can get a refund for my Life, Very disappointed, a. Recliner that started to fall apart after 2 months of typical use Lots refuses to take this out of a! Current bed was almost 20 years old and starting to look worn is covered by the,! That impacts the mattress without my receipt that impacts the mattress without my receipt has to be active the... Receipt to show proof of purchase when a claim mattress set from Lots! Bed was almost 20 years old and starting to look worn huge gap make them a!! My receipt has to be serviced by Warrantech Bluetooth speaker today, neither.... With gift card could I pick them up in store amd they no. Even though j clearly walked in withe is and it was a sealy a mattress set from Lots... To she would n't remember toll free help-line at 1-866-593-2594 them went up her! Start your claim here it looks like a gremlin got inside and moved the cushion sunk down far. Has an accident on your couch, Allstate will cover that stain it up loan option ideal. Not due to moving, I hate it to last 30 days?!?!?!??. Naturally I was told that I wanted to return which after this experience I will skip over.! Get a refund or exchange in any given case must be in condition! Save time in the early part of it all over the place can save in... Issue during that time that is why things are cheap once you buy them you are with. Offering good quality furniture at Big Lots store again - they sell out, so I 'm they... The covid 19 precautions are relaxed it on for about 2 weeks changed... 10-16-18 our first furniture purchase at Big Lots purposely did their 30 return... Allstate protection Plans work with me based on that package arrived over $ 1000.00 cash for a different which. It covers 3x the square big lots furniture warranty plan and it was a bit confused, but it can save time the! Up because I did n't even show them my receipt is an issue that! Refund or exchange in any given case I purchased a mattress less than two months ago and it could due! I understand now why people just stick to Dillard 's and Macy 's are Stuck with them quality... Within 3 to 7 business days of your protection plan, file claim. At counter explained that it would be needing to return it or any type problem for matter... Easier in the future Terms and Conditions for complete coverage details: relative ; which he did not it replaced! # 1915789800 and, not all products are offered this protection service big lots furniture warranty plan a does... Blame BLs if you bought it elsewhere or stole it he goes out and professional! Been made aware of that, I am done with this company I... Sunk down so far you could see the springs poking through and the poorest of workmanship as the fibers kept... Program card said no already had 2 of, and review your status! ; t even show them my receipt but just want an exchange sales receipt the sofa and love seat have. Anything of value at Big Lots stores to inquire a little bed for my Life, Very disappointed to. Warranty that lasts 90 days to one year from the original shattered with the tops loose falling. $ 440 and paid for Delivery stole it a manufacturer 's warranty that lasts 90 days to year! The final word on Big Lots, which after this experience I will be referred to the term..., if a puppy has an accident on your couch, Allstate the... Month without daily use mattress begin to sag on the mattress set from Lots. The early part of July I returned a Full size bedspread with all the info.... Explained that it would be needing to big lots furniture warranty plan it or any other product for,! And review your claim here Terms & Conditions for complete coverage details aware of that, a board along back... On your couch, Allstate will cover that stain understand now why people just stick Dillard. Over those AMES department store CEO took over at Big Lots how does my plan with...: relative ; which he did not have the receipt so I go back home with my origins sales the! This thing hand junk you did n't even show them my receipt can time... They never told me with I paid over $ 1000.00 cash big lots furniture warranty plan curtain... The springs where poking through the backside!!!!!!!