After Hours Hotline (800) 321-6742. Impossible to report this on the phone. Hours 8am-8pm. Unemployment Insurance Tax Audit Branch. There will be a delay considering the number of applications that are being processed. Has anyone else waited out the UNDER FACT FINDING Like the rest of you . I wish it were. Covid-19 didnt cause these inadequacies, religion race political standpoint, none of that is to blame for whats going on here. Oh but your call is important to us. I NEED EMERGENCY HELP!!! Is this a glitch? Jobs are opening back up and I could have been back to work this past month but i have no gas no car insurance no way to clean my clothes or bathe, I have a couple items of canned food from the community center that helped me with my electric. I have been trying to call but it seems useless. Does anyone actually answer the phone??? Why does it have to take months to figure it out? The state has not given any explanation as to why claims are being put under "fact-finding," and according to Duenas, the unemployment office has provided no help to resolve the issue. Employers may perform the following main actions: The Office of Unemployment Insurance has discovered an increase in the number of imposter UI claim attempts. Set up to five job alerts to search for specific types of positions. If I put something in wrong, call me! If you have the contact number/email of the adjudicator, please contact them directly. 2023 Commonwealth of Kentucky. You will need to keep trying to reach the KY office (which is known to be non-responsive). Unemployment Insurance Claimants: 1099-G, Important message for job seekers and employers regarding your Focus/Career or Focus/Talent account, US Bank will conduct routine system maintenance, Acceptable ID Documents and ID.me Tutorials, U.S.-Department-of-Labor-Veteran-Programs, Carl D. Perkins Vocational Training Center, Statewide Council for Vocational Rehabilitation, Disaster Unemployment Assistance Rights and Responsibilities, Filing Your Mass Electronic Claim (E-Claim), 1/6, beginning at 9 P.M. I have been waiting for benefits since March of 2020 , barely has my family still hung in there . I have lived in Washington and California and they are by far more professional in the unemployment department. Regular business hours will resume on Monday, April 10. Kentucky includes the following metropolitan areas for which an Economy At A Glance table is available:. As an unemployed citizen who is owed 16 weeks of back pay dating all the way back to NOVEMBER 2019, I have never in my life felt so belittled and absolutely helpless. All I need to do is access the income form for unemployment so I can file my taxes. If possible, consider visiting an office if safe and feasible. For weeks, Kentuckians needing in-person help with unemployment had to make appointments at midnight. Please check on the website. I dont know what else to do ! I was on hold for 4 hours yesterday just to be hung up on. but when you go back in to recheck if they have received it , it says you need to request your check,. Please let us know how we can help you. Print out this easy to use Please check the payment status online. No answers. If youre asking if a notice to the employer will go out or not, there will be a notification made to your employer about your UI application. Watch a separate video showing what to expect in an appeals hearing. I have not received any money from my unemployment and you cant talk to no one and that no cool and all I ask if someone can help me out please. I have been in the Queue for a Tier 3 call back since June 2020. Maybe youve been out of the job market for a while and need some guidance on where to turn. NEVER OPEN APPTS. Witch would be the state trying to weasel out of giving people their money. Its frustrating. This is unacceptable. Andy Beshear gave the latest update on the process . what they next step please contact me. Find qualified workers Your email address will not be published. HELPFUL TIPS Browser Support I need help and have been attempting to call 4 phone numbers I have found online and one here and I get the same message.All CSR are busy serving others. Ive been laid off due to Covid and depend on Filing for unemployment benefits. Please help! The Servers Have Been Down Past Month or i Get Kicked off online access or simply DENIED ACCESS to Claim MY BENEFITS.. My hr at work says they cant do anything. We received a letter from commonwealth of Kentucky about unemployment. I have literally woke up at 6am to call the office at 8am and same results. I have 18 weeks not paid under fact finding and have never received a call back. You will be required to verify your identity . You can also file an online complaint with the FBIs Internet Crime Complaint Center. I have 3 of the COVID-19 reasons listed that allows you to draw unemployment and I am still under fact-finding. If you have specific questions about the unemployment insurance appeals process, please contact your local career center or (502) 564-3925. Then the unemployment office needs to get it together. My job ended at Ft. Knox and I applied for unemployment online. It only works for UI of KY state department to not respond or pay me I AM ASKED TO BE PATIENT AND MY WHOLE LIFE IS GOING DOWN THE TUBES!!!!!!!! I have been waiting since January 2021 for my benefits. All it says online is unavailable all day everyday you have no idea you try to call just one time and tell me you get through its ok I will put a list of email for everyone to email over and over again its that easy think its bad now just wait. Where the hell is my money! Kentucky has it but wont provide it. At some point when do the government step in? Im so far behind on bills Im buried under the mountain so deep I found Jimmy Hoffa. I seen an appt in bowling green one up a 4.drive and its sad I dont have the money for a road trip right now but the appointment disappeared before I could actually make it sick joke. On a side note, been waiting since January 2021 for my unemployment. Jeff the state isnt helping anyone on unemployment there needs to be a class action lawsuit filed against Kentucky unemployment. Am trying to get extension and was told to open new claim .. but now my email suddenly do not match up with my pen. Remain patient and you will get through to someone who can assist you with your queries. Why cant I just be put in a queue like everywhere else and get through when I get through. All rights reserved. .they just send me letters of what they are going to pay more like see you in court especially since my identity has been let lot and Im really be on a team for Kentucky. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website). Some states, like Nebraska, have under 1% unemployment. I am considering filing a lawsuit against the state. Im under fact finding and still no check. More than 94,000 people remain unemployed in Kentucky. Keep all correspondence, including texts, from the KY office. Find job leads instantly that match your skills and transferable abilities. An unemployment claim filed on your behalf by an employer: 502-564-2369. And I will take it all way to the supreme Court, maybe an attorney will grow some balls and become a man and read the law the way I have read the law, and contact some of us stand up and fight with us, how wealthy could he be. Jeff you have to make a appointment, and there are no appointments, and you cant get in the offices. There is anybody in the state department that can help us here in Kentucky it would be greatly appreciated. There will be a delay considering the number of applications that are being processed. The portal is available Monday through Friday, excluding holidays, from 7 a.m. to 7 p.m. or Sunday from 10 a.m. to 9 . It is a complete joke of a system. I claim online, Your email address will not be published. The general telephone number for these types of inquiries is 1-502-564-2900. How To File A Kentucky Unemployment Appeal If you feel like you need to file an unemployment appeal, you can do so by: 1. 3 weeks of this and no way to talk to anyone, no way to leave a message, no way to request a call back, NOTHING!!!! Do you not realize you have told everyone on here to visit an office when none are available no appointments are available either no matter what time you check it. This is an online board for general questions. Whoever voted for or votes to continue with current State House and Senate members are to blame for this. Been approved waited the time filled out pay request only to see payment 0 twice. Need help! KCC Log In User Name: * Password: * Remember me next time. I can understand your situation. Kentucky spent $14.5 million for Ernst & Young's work, and since then, the number of unprocessed claims has more than doubled to 122,000. The new IS system will not let me register it kicks me off and tells me to call a number that is a GHOST number because no one answers it or will call you back. Monday-Friday - 7 AM - 7 PM ET Sunday - 10 AM - 9 PM ET You can apply by calling 502-875-0442 Monday - Friday 7:30 a.m. - 5:30 p.m., EST Website: Monday - Friday from 7 a.m. - 7 p.m., EST Sunday from 10 a.m. - 9 p.m. EST You may also call toll-free 800-648-6057 for telecommunications relay service. This is a loophole. Make an appointment in person no available in person appointments even in the foreseeable future. Unemployment insurance claimants who need assistance can also schedule a phone or in-person appointment at any of the 13 regional Kentucky Career Center offices throughout the commonwealth. No warning. So telling people to schedule an appointment, is NOT working obviously or something would be done, its absolutely ridiculous, because if WE didnt pay our part, wed be fined, in jail, and lose everything we owned. I have called the phone number 502 564 2900 and I called right on the dot of 8am, when they open and it just says all agents are currently busy with other customers, please call try again later, good bye. I dont know what to do.. My account was suddenly put under investigation on 8/29/21 when I investigated, it said my account was zero and a check for zero was mailed to my house 8/29/21 it is 9/15 and I have never received anything. Yeah I hear you this is a complete breakdown of a system a failure just pathetic Ive been needing to talk to a live person for 9 months every day Ive sent emails tried to get an appointment at my local office called the 1-800 number call the local number nothing everyday its amazing what are we the only state that cant handle it like this everybody else seem to do fine except in Kentucky is unemployment falls apart its just unreal Naomi 12 weeks and I cant get my payments and I cant speak to anybody live what do I do? It want let me download identification documents sick of trying, Whenever I go to file a new claim its says there are difficulties with your claim please contact the 2900 number what can I do to solve this problem. Kentucky Career Center Office of Unemployment Insurance 500 Mero Street, 4th Floor Frankfort, Kentucky 40601 UI Assistance Line: 502-564-2900 Kentucky Relay Service 1-800-648-6057. Because we have a demonrat for a governor, Where is the music? unemployment is crazy they will not answer your call I been calling since april 19 2021 no answer where is beshere I thought he was suppose to fixed he not working for us sick of this unemployment shit I need my dam money that is what they telling me that my claim are difficulities with my claim what does it mean get it right beshire you having people stress out losing everything I need a office here in bardstown ky what are they doing with all of our MONEY????? If you have a question regarding claim filing, chargeability, tax, or a technical problem with this web site, please click here for help. 35 YEARS WORKING AND PAYING TAXES ??? You never can get threw. Special Instructions: Click below to: I have filed claims every 2 weeks like Im directed to do. First, youll need all your relevant claimant information. 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