i AM tring to resve a cp12 notice and cant get anyone to resolve it. Just wait; don't enter anything. Look out for an email with an IRS logo and a subject line that says something like "Tax Refund Payment." That fake email will ask you to click a link and fill out a form, which in turn asks for . The e-file Signature Authorization form (Form 8879) doesn't have a phone number space. To protect yourself, you must know the signs of an IRS phone scam. You 2019 filed tax return will be used to qualify you for the stimulus payment. If that were true none of us would be hare trying to solve this problem. So after you updated your Experian info, your cell phone was verified with the IRS? Here's exactly what happens when you call. I am by no means looking for any type of sympathy but I am a single mother making minimum wage and i work hard to support me and my son and it's hard already being a single parent but right now with everything our country is going thru its even harder for alk of us right now! This would reflect in experian although i couldn't really verify experian report and i suspect it didn't matter much once you are in the phone verification section. following. PyQGIS: run two native processing tools in a for loop. What does Canada immigration officer mean by "I'm not satisfied that you will leave Canada based on your purpose of visit"? ID.me appears to be an outside provider of security services for the IRS and the use of the ID.me system is now mandatory for new users to access the on-line features on the IRS website. Or you can contact a tax professional. i am curious to see if it really takes 30 days. Put your zip code in the search box and the radius you're willing to travel. The IRS's main phone number is 800-829-1040. The surge is more than a 300 percent increase in phone. I'm so aorry but are you sure ill at least recive the 1700 stimulus check? What error message occurs when you enter your phone number? I also didnt file for 2018. Trying to avoid calling the IRS? I recommend starting with this thread. @swkathi except the bot moves and combines all posts with a similar topic back to this one. IRS does not have any consumer support option for registration to their online systems. bank texts, coupons from stores, etc.)? Then, prepare to wait on hold for a long time. The next screen informed me that my identity is verified and allowed me to create a userID and password. I have already called every number possible duevto the COVID19 shutdown i cant speak to a live person anywhere. Is this just me or for everyone on T-Mobile? Also, are you able to receive SMS' from short codes (ex. However, when I try again it still doesnt work. To expedite the process when calling, you must have: Your 5071C letter, 5747C letter, 5447C letter, or 6331C letter The Form 1040-series tax return for the year shown on the letter Note: A Form W-2 or 1099 is not tax return Any other prior year tax return, if you filed one Any supporting W-2s, 1099s, Schedule C, Schedule F, etc. The United States dollar ( symbol: $; code: USD; also abbreviated US$ or U.S. Dollar, to distinguish it from other dollar-denominated currencies; referred to as the dollar, U.S. dollar, American dollar, or colloquially buck) is the official currency of the United States and several other countries. My Federal refund still says its been accepted thats it. kaymitchell, we understand the importance of having your security notfications working, we're here to help. , Best answer by magenta10599191 24 January 2020, 17:40. You can find the office closest to you with ourTaxpayer Assistance Locatortool. i have the exact same problem. After entering your phone number, ID.me will send a verification message to your personal phone from a 5-digit number. Puerto Rico residents can call from 8 am to 8 pm local time. I'm just swinging by to see if you've had a chance to look over my previous reply to you. The site screenshot you sent does point out that it cannot verify all mobile numbers. Then, you won't forget anything once you get a live IRS agent on the phone. We recommend contacting the IRS for additional assistance with updating your personal information, including your mobile number. New comments cannot be posted and votes cannot be cast. Finally, press 4 for all other inquiries. Below is the applicable extract. The IRS hiring 87,000 new agents has gotten a lot of attention with people worried about more audits of small businesses and working-class families. https://www.irs.gov/individuals/taxpayer-identity-verification-information#registrationerror. Content provided for general information. Go to the IRS's website to set up your online account. How to file a claim with the IRS on refund check not received, Spouse not eligible for third EIP and claiming my child for third EIP, Can't find a means of paying form 8879, Online options are broken. Second, if they hear from enough angry voters, they have the ability to do things like making sure the IRS has enough resources or getting people who arent doing their jobs fired. mail verification alternative is closed down due to covid. I had the same issue. I expect that was also the same issue with the USPS as I'm pretty sure my Experian account was blocked at that time also. Do you have a problem recieving other security notifications? What a joke. I suspect the old prepaid status may be hiding somewhere in T-Mobile system records which IRS checks to see the type of account one has. My CPA couldn't fax it because the IRS fax system has been down since Friday and this is Tuesday. Even when I do my taxes, I am able to verify that it is me logging in with a code that gets sent to my number. Each one of them passes the buck to the other when you are on the line. We'll send you an e-mail with instructions to reset your password. I cant respond for them or make them respond. I am in the same position with Verizon. documentary film, true crime | 5.3K views, 118 likes, 2 loves, 3 comments, 7 shares, Facebook Watch Videos from Androidgamerz Gunz: Snapped New Season. I need to verify my phone number to get transcripts ASAP??? The code is only valid for 10 minutes. There are a couple places that my mom's name is next to my phone number instead of my name. after going through all reviews. You may have answered security questions incorrectly. You want to apply for an offer-in-compromise or innocent spouse relief. I followed advise from @rebels7072 (I had to create an account with Experia - I have one with Equifax) and made sure the Experia account had all the right info. How can I drop 15 V down to 3.7 V to drive a motor? All I want is to receive my federal check and yes of course it would be nice to receive a Stimulus Check as well! Are any T-Mobile customers able to register at IRS web site? We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. This is where I start registering for my account. According to the IRS, the average wait time to reach an agent is 13 minutes during tax season. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals. Syaoran - I am not a T-Mobile Employee but I could use a new job! be no effect on the processing of your return if you choose not to I need my AGI from 2018 to file my 2019 taxes and get my return done AND get my stimulus check. I have tried to create an online account at irs.gov and go to the step where they ask for a mobile phone number to verify my identity. There are a few identity tests (e.g., provide an account number from credit card or something else, retrieve a code from your e-mail address). What sort of contractor retrofits kitchen exhaust ducts in the US? You set things correctly, so the issue is not on your end. You are at their mercy and they have none. For some reason, my mobile phone number is not working for this verification process. . He did something with my account. "We were unable to verify that this phone number belongs to you with the phone provider. You need to schedule an appointment. Is there a way to use any communication without a CPU? Form 1040 Instructions indicate that phone number is optional: Phone Number and Email Address You have the option of entering your phone number and email address in the spaces provided. But, we CAN put pressure on carriers like AT&T to address this. Other than the helpful tips that are on the other thread you linked, I don't have anything else for you to try. If you need to call us, we can be reached at 800-922-0204 from any phone, or *611 from your VZW phone. You may not have known the following services are available online. You can create a login at www.irs.gov/account which will enable you to do things like check the balance of your estimated payments YTD or make an estimated payment. it takes about 24 hours to update. I don't know What else to do! Simply scroll down the page and click on your state for more details. 8 a.m. to 3:30 p.m. Eastern time, Excise taxes866-699-4096 did you solve the problem? Does the IRS require a phone number to file taxes? Free Tax Return Help Available Unfortunately, many states only have one or two offices, so you will have to drive if you live in an unpopulated area. you can update this information in att.com/prepaid -> login->my profile. However, there are many other numbers for specific questions and concerns. Best answer by magenta2501980 17 April 2018, 14:56. Be prepared to sit on hold, though. Chris brought up a great question - how are they attempting to verify you? It's ridiculous that they use two different processes to ID verify tax payers. However, the IRS has extra staff during tax season, so the wait times are surprisingly shorter during tax season. I recommend contacting your local Taxpayer Advocate. I had to wait 30 days to switch back per Verizon contract. Do you know how messed up that is knowing there's absolutely notjing else to do but sit around amd wait and hope and pray all of this mess ends so i can finally make another appointment to verify my identity to the IRS face to face! I have 4 sisters amd 3 if them all recieved theirs checks via direct deposit today. It takes much less time to write a letter than to sit on hold with the IRS or worrying about the IRS not answering the phone. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Does the IRS penalize for overpaying and underpaying state income tax? Use the IRS's secure Identity Verification Service. Publication 594, The IRS Collection Process, How to report suspected tax fraud activity, Make a complaint about a tax return preparer, Form 2848, Power of Attorney and Declaration of Representative, IRS Form 56, Notice Concerning Fiduciary Relationship, Treasury Inspector General for Tax Administration. https://www.washingtonpost.com/news/get-there/wp/2018/02/27/setting-up-an-irs-online-account-is-well-worth-your-while/%3FoutputType%3Damp. I was told it takes 30 days for a mobile number to be recognized by the IRS. ". Our help lines are open Monday through Friday. Hopefully it will help you all as well. This help content & information General Help Center experience. I had the same problem, we even purchased a new phone; didn't work!! Is there a specific call back they are looking for from our network? 7 a.m. to 7 p.m. local time, Non-profit taxes877-829-5500 *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. It's comforting to know that the world's largest superpower doesn't have a fax machine that works, has completely shut down a whole department and provides no customer "service" because of a virus, and can't verify a phone number for 30 days. Has anyone solved the problem, I am facing same issue, unable to get IRS text to verify account. I then had to apply for a replacement Birth Certificate and replacement Social Security Card and as soon as i recieved them both i instantly called the MVA and scheduled an appointment with them for me to have my Maryland State ID renewed. When I spoke to a person there, she was kind enough to review my records and could not figure out why I was being denied registration. Page Last Reviewed or Updated: 17-Apr-2023, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, Electronic Federal Tax Payment System (EFTPS), Alternatives if you cant verify your identity to get your transcript online, Received a refund but wasn't expecting one, Get the latest information on IRS operations and services, Individual Taxpayer Identification Number (ITIN), Sign your e-filed return with your adjusted gross income (AGI). Simply select your state from the pull-down menu. You can see basic information like when to expect your tax refund or whether its on hold. Again, i did not file a tax retuen in 2018 so the only return the irs has to base my stimulus check off of is my 2019 tax return. Account or tax law questions: 800-829-8374; E-filing questions: 866-255-0654; Tax practitioner priority service: 866-860-4259; Overseas tax professionals: 512-416-7750; 267-941-1000 After done filing our everything, when it comes to phone number for verification, IRS says that it cant verify my phone number. It took a while before i got this figured out, since the name on the bill is my full legal name but the caller id was just my initial. We hope you enjoy the rest of your weekend! Scan this QR code to download the app now. Archived post. If the automated . The easiest way is to send a code to your phone by text message (SMS). US Tax: Can I modify my state tax return after submitting? No luck. They don't threaten enforcement actions such as jail time or calling immigration. Doesnt work to travel form ( form 8879 ) does n't have anything else for you try. Search box and the radius you 're willing to travel must know the signs of an IRS phone.. 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