When this happens, customer service will contact you to explain the situation. Unlock Your Staked Ether: Binance Enables Withdrawals from April 19th! For iOS APP: Open your Binance app and navigate to [Home] section and tap on the [Scan] button or tap the Scan symbol on the upper right corner on the home page. Please choose the type of ID document, and scan it. Read the reminder carefully and tick the respective boxes once you accept the terms and given information. I felt compelled to start my channel off this way to help those of you stuck and. Please choose the issuing country of your ID and select your ID type: Open the Binance app, enter your account information, and click [Log in]. 3. The Shapella upgrade is expected to enhance the network's security and stability, while the 1:1 redemption for ether staking provides users with a convenient way to redeem their rewards. When faced with these issues, the best thing for you to do is to work with our customer service team, provide them with the information they need, and remain patient while we work to unlock your account. The best thing to do is to get in touch with our customer service team to get more information on the lock and to work on the appropriate steps to unlock your account. So, if you're ready to say goodbye to Binance, read on! The move is also expected to attract more users to the exchange, particularly those who prefer to stake their ETH. Binance is a registered trademark of Binance Holdings Ltd. 2023, Please choose the issuing country of your ID and select your ID type, Upload the front side of your ID document. Click " Start answering questions " Note: If you do not see this as an option you may need to reactivate your account via support . Once your account is locked, customer service will reach out to you and inform you that some of your particular actions have violated the exchange's Terms of Use. Step 2: Click the " Security " Option Binance US is a popular cryptocurrency exchange platform that allows users to buy, sell, and trade cryptocurrencies such as Bitcoin, Ethereum, Litecoin, and many others. We understand that, for any user, having an account locked is an extraordinarily frustrating situation, especially when the reason for the account being locked might not be immediately clear. Security concerns: Binance US takes security very seriously and may lock an account if there is suspicion of unauthorized access or suspicious activity. If youve been looking to redeem your staked ether (ETH), Binance, the worlds largest cryptocurrency exchange by trading volume has the solution for you. As early as January 2019, our systems were even able to detect when users were SIM swapped and had their password stolen, and could proactively restrict the affected account, preventing hackers from withdrawing the assets. Therefore, if the legal authority is investigating accounts that may be involved in criminal activities, Binance must cooperate and lock those accounts straight away. What is Binance P2P Bitcoin and Crypto Exchange? 4. This could include issues related to KYC (Know Your Customer) or AML (Anti-Money Laundering) procedures. Your account could be locked for a number of reasons, including when: A hacker may have access to your account. Please do not put watermarks on your videos and do not edit your videos. Warning: Trading in derivative products involves the potential for profit as well as the risk of losing substantially more than your initial deposit or account balance. Binance has to ensure that you still have full control over your account, so this step is highly necessary. 2. and click on the first link. Last but not least, your account may be locked due to the request of a law enforcement agency. of your ID card/drive license/passport you showed in the video. Apr 15. In severe cases, we may have to involve law enforcement, and may not be able to tell you the exact reason right away. After clicking, follow the instructions on the page to complete the below verifications: Once you submit your data, our system will send you an automatic confirmation email. . Unfortunately, they also provide a gap for bad actors. If it is asking you to complete verification, all you need to do is access the verification link from the e-mail that was sent to you. However, you may opt to request an email or phone migration. Don't worry though, Binance shall warn you in advance to inform you about this situation. Two choices are available after selecting Disable account. The first approach is to disable your Binance account. Before deciding to trade Forex or any other financial instrument, you should carefully consider your investment objectives, level of experience, and risk appetite. Step 2: Submit a request > Account Function As cyber criminals become more sophisticated, these methods will continue to evolve, but so will our ability to protect user funds. Ethereum Shapella Upgrade is Now Live: Here is How it is Already Affecting the ETH Price Coinpedia Fintech News, Pro-Ripple Lawyer Believe SECs Crypto Crackdown May Be Unsuccessful, New York Adopts Regulation For Crypto Company Supervision, Enhancing Safety And Consumer Protection, Breaking: Bittrex Crypto Exchange and Ex-CEO Hit with US SEC Lawsuit Over Accusations of Federal Law Breaches. You can also head on over to our. 1. This can be quite frustrating, especially when users don't exactly know right after why their accounts are being locked. However, sometimes users may face issues with their accounts being locked on the platform, which can be frustrating and confusing. The Shapella upgrade is expected to enhance the networks security and stability, while the 1:1 redemption for ether staking provides users with a convenient way to redeem their rewards. Hello Hodlers,The user-friendly interface of Binance Lite makes it easy to buy and trade crypto with some of the lowest fees. Such a measure usually takes place only if Binance has strong evidence that supports their argument. Open the Binance app, enter your account information, and click [Log in]. Staking terms can be found in our Terms of Use . Suspicious activity: Binance US may lock an account if it detects suspicious activity, such as unusual trading patterns, market manipulation, or any other activity that violates the platforms terms of service. Our customer service team will then work with affected users to ensure that they are aware of this situation and offer assistance. This is to ensure no US citizens or residences are using Binance.com (they may instead use Binance.US). This is also applicable to those who want to know how to delete a Binance US account. One particular tool that law enforcement frequently employs is the temporary locking of accounts that, for a number of reasons, are flagged as potentially flouting our Terms of Use. Stay updated with the latest information with Coinpedia! How to Disable and Unlock Binance Account via Web and Mobile App, How to Unlock Binance Account via Mobile App. How to Unlock My Binance Account Invalid Date To unlock your account, you need to submit a video to the Customer Service team to verify your request. With the highly anticipated Shapella hard fork now implemented, Binance users who staked ETH through the platform can redeem their coins with their BETH holdings on a 1:1 basis from April 19. Do not give your private keys, passwords, or any other personal data to anyone. Yes, Binance does permit it. The best thing to do is to get in touch with our customer service team to get more information on the lock and to work on the appropriate steps to unlock your account. All a user has to do is connect and verify their Yubikey on the platform. We will review your application as soon as possible once you have completed the verifications. You need to show your face clearly and hold the information page of your ID document; 1.2 Speak a statement into the camera to verify your identity, such as: For more information, please refer to this tutorial: How to Convert Small Account Balance to BNB, How to Reset Your Binance Account Password, How to Unzip Transaction History Files (.tar.gz) on Windows, How to Generate Tax Reports via Binance Tax, What is Biometric Authentication and How to Set It Up, How to Find My User ID (BUID) on Binance.com, How to Migrate My Email or Phone Number to a New Binance Account. I was using always same way and without reason got this.. Binance chat support not answering from 3 days. We'll also give you tips on what to do with your coins before you delete your account so that you don't lose any money in the process. Withdrawals are irreversible and may take 15 days to several weeks to complete, warns Binance. Instead, users will be redirected to file their complaints to the relevant authorities themselves. Having clear processes in place to accept and respond to regulatory and law enforcement inquiries allows for a robust product ecosystem to exist on the Binance platform, without fear of widespread outages resulting from sweeping regulatory actions. For a more detailed explanation, you can also visit the Support Center. Log In. Your account is locked at the request of a Law Enforcement Agency (Police). As a regulated broker, it is Binance's responsibility to comply with the authority and take action under the law. You can click on the little fox icon at any time to get a pop-up with your MetaMask account information (as we've done in the GIF above). ], and wait patiently for the result. If we have strong reason to believe that you are a hacker or have malicious intentions, we may involve law enforcement and may not be able to disclose the reasons to you right away. For more details, please review our Binance Australia, Warning: Digital asset prices can be volatile. * Different users will perform different operations based on account status and related information. As a centralized exchange, Binance offers a number of ways for fiat-holders to interact with the Binance ecosystem, such as P2P and fiat direct deposits. * Different users will perform different operations based on account status and related information. Follow Binance USs terms of service: Make sure to read and understand Binance USs terms of service and follow them strictly. However, there are strict rules in place in jurisdictions across the globe that must be followed by both crypto exchanges and law enforcement before a user account can be frozen. You are solely responsible for your investment decisions and Binance is not liable for any losses you may incur. Binance requires you to set up 2FA before accessing the platform, which also counts as level 1 verification which allows you to withdraw up to 0.06 BTC daily. In this article, we will discuss the reasons why a If your account is frozen (or locked), please follow the below steps to reactivate your account. Navigate to the "Security" tab in the top-left. Binance needs to understand that randomly and algorithmically freezing level 1 verified users is an attack against all level 1 verified users because if they could upgrade, they would perform a level 2 verification to enjoy a much higher withdrawal daily limit, they would have already done so (I would have). 4. Connect your. This tutorial isnt intended to discredit the platform. Unfortunately, this means that oftentimes innocent users may be impacted temporarily by these investigations. 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