Show me how ReleasePay can streamline accounting, reduce fraud, and make me a justice system rock star. Call toll-free 866-777-5729 to take advantage of these additional card features: Personalize your PIN Reload funds Manage and view account information Setup automatic payments Already registered? Google Play is a registered trademark of Google, Inc. Lost or stolen card? Please compare services and prices of the providers listed below. A reloadable Visa Prepaid card is the quick, easy and secure way to pay online or in person. Card program marketed and administered by Praxell, Inc. Reload funds.. => Read Now About JPay - The Trusted Leader in Inmate Services The Reloadit website is best used with Microsoft Internet Explorer 11.0 or higher, or Chrome 57.0 or higher. Keep your purchases secure and your personal information private. c. All funds confiscated as contraband and/or abandoned will be forwarded to the Inmate Bank Office to be deposited to the canteen and library fund." Safety starts with understanding how developers collect and share your data. the Colorado Department of Corrections Inmate Bank at (719) 269-4271. Please compare services and prices of the providers listed below. *Visa's Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. email, intuitive Video Connect sessions, and the JPay Tablet program. Blackhawk is not responsible for the quality or non-receipt of any goods or services. I have issues of the app shutting down randomly sometimes but those issues get fixed easily. $('#Question2').on("click", function() { 2Card issuer cash advance fee and associated interest charges may apply. Q:How can an individual check the balance on his Release Card? Money that is sent before 4:00 p.m. MT will generally be available to the inmate the next day. Exceptions may be made for inmates with common immediate family members by application to the Custody/Control manager of their facilities. The e-cards' popularity has reduced some of the work for corrections staff tasked with intercepting and rejecting mail that contains contraband or violates other rules. Recently unable to send photos anymore. Q:Do the Release Cards have an expiration date? Visas Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Get instant estimates and send money on the go. Call anytime. Releasecards.JPay.com | 866-777-5729 Release the Power of Progress The new JPay Release card is here Starting December 18, 2017, the remaining portion of your trust account balance will be transferred to your JPay Progress card. Please see the cardholder agreement for details on certain load limits. Stay Connected. JPay knows how important it is to support your incarcerated loved one, we have Box 278170. In particular, we will use credit/debit card authorization and fraud screening services to verify that your card information and address matches the information that you supplied and that the card has not been lost or stolen. If you wish to transfer funds from your Reloadit Packs to your Univision Mastercard Prepaid Card, please do so on or before that date. The JPay Progress Prepaid Mastercard is a debit card issued containing the funds you had in your commissary account at the time of your release plus any gratuity or extra funds for transportation (where applicable). Contact a ReleasePay customer service specialist. Funds can be added and subtracted from the cards even after an inmate is released. The all-purpose Visa Prepaid card is a prepaid card that you can use to withdraw cash, pay bills or make purchases anywhere Visa Debit cards are accepted, in-person or online. Ways to Pay Making it Easy Valero offers a variety of payment products. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Weve updated our offerings to match the real-life needs of our cardholders. For issues about your Reloadit Pack or Reloadit Safe, please call Reloadit Customer Care at 888-633-9434. Over the phone with a credit or debit card. Show me how ReleasePay can streamline accounting, reduce fraud, increase juror engagement, and make me a justice system rock star. To load money onto the card you can load cash at any Green Dot agent retail reload location (you can look up locations by your address at www.greendot.com but most grocery stores have services available). Head to a participating Western Unionagent location. }); Peace-of-mind protection. Money orders and cash sent by mail are not accepted. JPay.com- Send money online, with your credit or debit card, JPay mobile - Send money anytime, anywhere by downloading the free app -App StoreorGoogle Play, Call - 1-800-574-5729 - Speak with a live agent, 24/7, Cash with MoneyGram - At locations including CVS and Walmart (receive code 6556)LEARN MORE, Lobby Kiosks - Use cash or credit/debit card at the lobby kiosk in the facility (select facilities). Give the agent the amount you wish to load, plus the fee. A:He/she should call the number on the back of the card: 1-866-777-5729. Or you can pick up a Visa Prepaid card in person from one of the thousands of retail locations or bank branches that offer Visa Prepaid cards. They will be rejected. A:Yes. For everything else, there's MasterCard It pays to Discover Use your JCPenney Credit Card Don't leave home without it. In this tutorial video I will quickly guide you on how you can sign up for your Jpay account. Internet Website -Western Union- Click here forOn-Line payment. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use and for additional details. Q:If an individual loses their Release Card or the card expires, what should they do? a. const textnode = document.createTextNode(result.message); Q:Can the individual receiving the Release Card turn it into a personal card? Pick up a Reloadit Pack a retailer near you. }); If an inmate is sent $50 by a family member, the inmate receives the full $50. An inmate's account is accessible to them at any correctional facility they are assigned to; all funds sent to them by loved one or earned through work assignments are deposited to the inmate account. ReleasePay uses the most stringent privacy and compliance processes to protect your personal information and prevent unauthorized use of your data. Manage your money without the worry of overdraft fees. JPay makes it easier to find an Incarcerated Individual, send money and email to any Department of Corrections or County Jail. This will be assessed monthly after the 90 days. container.appendChild(node1); There are three general ways to send money to your incarcerated friend or family member: Online with a credit or debit card. node1.setAttribute("class","messages__item messages__item--operator"); Q:Can an inmate request a check instead of a release card from the SCI? }); error:function(e){ Q:Can the individual ADD funds to the card after being released? Q: The JPay App is the easiest way to stay connected and support your incarcerated individual. A:No. Your current session will expire in: This Use the card anywhere Mastercard is accepted. Use your JPay Progress Prepaid Mastercard to access cash or purchase goods and services everywhere Debit Mastercard is accepted. You may be trying to access this site from a secured browser on the server. Automated Customer Service - Send and receive Emails. Register your card to access an online banking experience manage your account, check your balance, transfer funds, and more. Q:Can the Release Cards be used Internationally? Other people are complaining as well. Visa Prepaid card is the quick, easy, and secure way to pay online or in-person24 hours a day, 7 days a week. Over the phone with a credit or debit card. R. Rates for sending money varies depending on the method of payment. => Read Now Release Cards - JPay Call toll-free 866-777-5729 to take advantage of these additional card features: Personalize your PIN. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Q:If the individual uses their Release Card at an ATM not affiliated with Allpoint, will they pay a surcharge? And you dont have to worry about overdraft fees since your spend cannot exceed the balance on your card. The department is statutorily required to withhold a minimum of 20% of any deposit for payment toward any court ordered fines, fees, restitution, and/or child support owed by the incarcerated individual. Use a debit card to avoid these fees and charges. Purchase a tablet for your contact and fund their media account. A:Yes. *Visa's Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. const node = document.createElement("div"); Contact JPay any time by visiting Releasecards.JPay.com or calling 866-777-5729 The 16 digit card number DO NOT send money to any other individual, website or Email account. IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions and their third-party program managers or service providers to obtain, verify, and record information that identifies each person who opens a Card Account. Click on any option below to get started. Q:Who sets the PIN number for the release cards? About Your JPay Progress Prepaid Mastercard. Only the cardholder sees the actual 16-digit card number. App Store is a registered trademark of Apple, Inc. 2023 Western Union Holdings, Inc. All Rights Reserved, Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985. Fill out our web activation form. Mobile bank accounts offer many features: TRANSFER FUNDS Call toll-free 866-777-5729 to take advantage of these additional card features: BY USING THIS CARD YOU AGREE WITH THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY. JPay | Send Money Send Money NEW! However, once they receive the release card, the individual can request a check by calling the toll-free number on the back of the card. If youre loading a prepaid card, give them the card too! Back to Top 1 (888) 633-9434 Customer Service 10615 Professional Circle Suite 102 Reno, NV 89521 Automated Customer Service 24 hours a day Live Agent Customer Service 7 days-a-week Here's how to get started: Mobile bank accounts offer many features: Instant Transfer funds available within minutes to your bank account. }); Youre covered if your card is ever lost, stolen, or fraudulently used. Call toll-free 866-777-5729 to take advantage of these additional card features: BY USING THIS CARD YOU AGREE WITH THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY. Money orders GTL Toll-Free Phone System: Deposits in English and Spanish. document.getElementById('msg').value = "" When you use a credit card you are borrowing money and building up a balance of debt you owe. Debit release cards are easy to use, completely secure and MasterCard branded. 2023 Blackhawk Network, Inc. All Rights Reserved. Cardholders have immediate access to the funds as the cards are active immediately once they are issued. For Customer Service call JPay Progress Prepaid Mastercard at 1-866-777-5729. All you need to do is: Activate it online or by phone Load it online or in-person Set up direct deposit Watch video Step 2: Use Count on Visa's Zero Liability policy* everywhere Visa Debit cards are accepted. Your current session is about to expire. This card must be surrendered upon demand. The DOC has partnered with JPAY, a Securus Technologies Company, to provide this service. Money Orders. Contact the Inmate Bank at (719) 269-4271 if you have questions. Check with your card issuer to confirm which of these features are offered. Your current session is about to expire. Your funds are FDIC-insured up to $250,000. node1.appendChild(textnode1); There are three general ways to send money to your incarcerated friend or family member: Rates for sending money varies depending on the method of payment. Each facility's intelligence officer will determine within ten business days whether the funds will be returned to the sender, released to the offender, or held as contraband. Money can be added to a release card via Greendot. The remainder of the funds can then be put on a Release Card. console.log($('#Question3')[0].outerText) Find a MoneyPass ATM. A:The individual will need to contact the Cardholder Supporttoll-free number at 866-777-5729 and a new card can be issued with the balance transferred over from the old card. console.log($('#Question1')[0].outerText); Once JPay receives the money order, funds will be available to the inmate within three business days. } console.log(result) (Note: Fee and maximum dollar amount may vary by retailer.). The app tells me I need to allow permission which I have but it still won't work. Allpoint website: A:Yes. var Query=$('#msg').val(); contentType: "application/json", url:'https://avatare.com/api/bot/askquestion/', Card registration required. Step 1: Activate and load Getting started with your Visa Prepaid card is easy. How to. Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, Restrictions). Start enjoying mobile banking at its best! The individual must contact JPay to do this. convenient electronic ways to send money to inmates. For the location nearest to you, 1-800-325-6000 and press 2. $('#send').on('click',function(e){ Fees vary by issuer. Then each purchase you make is deducted from that balance. Cardholders have immediate access to the funds as the cards are active immediately once they are issued. The best option is to direct deposit all or some of your paycheck, government checks or even your tax refund directly to your Visa Prepaid card. const container = document.createElement("div"); Q: Most importantly,DOC Debit Release Cards are fee-free, as long as they are used in the AllpointATM network (fees may be charged if used at an ATM outside theAllpointnetwork). Shop and pay bills online, get paid faster with direct deposit and pay conveniently all over town. JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms. The Reloadit website is best used with Microsoft Internet Explorer 11.0 or higher, or Chrome 57.0 or higher. $('#Question3').on("click", function() { Sender's Acct #: Offender DOC # and Last Name. Card program marketed and administered by Praxell, Inc. It takes long for the app to open, once it opens and I tap on my email, only half of the email shows, after minutes of waiting that's when the full email shows. Now it's not good at all. We take your privacy seriously. JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. Right here. A Visa Prepaid card wont help you build your credit rating since, unlike a credit card, spending on your prepaid card isnt reported to the credit bureaus. Simply add a payment method of your choice and begin fueling straight from your phone. GTL Mobile: search for ConnectNetwork on Apple or Android devices to download the free app. Beware of deals or opportunities that seem too good to be true. The Colorado Department of Corrections partners with threecompanies JPay, Western Union, and GTL to provide convenient electronic ways to send money to inmates. 7 days-a-week. 6AMMidnight CST Q:Can cards be modified if additional charges or a personal gift comes in? Q:How long should the inmate hold onto the card? console.log('hello')}) In most cases, you cant spend more money than you have already loaded onto your prepaid card. For your security and protection, JPay sessions automatically expire. }); IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A PREPAID ACCOUNT WITH RAPID FINANCIAL SOLUTIONS: TO HELP THE GOVERNMENT FIGHT THE FUNDING OF TERRORISM AND MONEY LAUNDERING ACTIVITIES, FEDERAL LAW, UNDER THE PATRIOT ACT, REQUIRES ALL FINANCIAL INSTITUTIONS OR ENTITIES SPONSORED BY FINANCIAL INSTITUTIONS TO OBTAIN, VERIFY AND RECORD INFORMATION THAT IDENTIFIES EACH PERSON WHO OPENS AN ACCOUNT. Inquiries about funds due should be directed to the business office of your releasing facility Questions? $10,000 per card (maximum balance). You may also be able to load cash at ATMs, bank branches, and retail locations, or add money from checks by using the mobile check deposit feature on your card issuers mobile app. For JPay information, call 800.574.5729. Beware of any offers that do not accept a Visa or MasterCard payment and asks for you to purchase a Reloadit Pack where you provide the Reloadit Pack number in an email or over the phone. If the funds are determined to be used for bartering, have come from someone determined to be a relative or visitor of another offender or are deemed questionable, they will be confiscated from the offender's account and put into a holding account until a final determination can be made regarding their status. The JPay Progress Prepaid Mastercard is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Mastercard International. There is 24/7 customer support by calling 866-777-5729, or online card management at https://go.cardportal.us/login. $.ajax({ You will need to choose a PIN (Personal Identification Number) when you activate your card. We have you covered! JPay is a privately held information technology and financial services provider focused on serving the United States prison system.With headquarters in Miramar, Florida, the company contracts with state, county, and federal prisons and jails to provide technologies and services including money transfer, email, video visitation and parole and probation payments to approximately 1.5 million . Q:Can funds be transferred to a separate bank account? Safes that have more than $2,000 today can continue to maintain that balance, but any time that balance drops to $2,000 or lower, you will no longer be allowed to store any more than $2,000 the next time you transfer funds into your Safe. Access select JPay services on your smartphone. Instead, it is pre-loaded with a balance of funds. Enabling it fixed my issue. Click for Details We also accept the following mobile payments Simply use the Visa Prepaid card locator tool to search for a location near you. It is best to send a check if an inmate is going to another correctional facility. If an address has more than one ATM, please look for the MoneyPass logo on a sign at the ATM or displayed on the ATM screen to avoid paying a surcharge. I hope the pictures get taken care of easily. Download the Free JPay App Access JPay services on your smartphone Inmate Services Get Started (new customers) . You can load up to 13 currencies at a maximum value of AUD 50,000 (or foreign currency equivalent) on your Travel Money Card at any one time. Contact the Inmate Bank at (719) 269-4271 if you have questions. Use the card anywhere Mastercard is accepted. document.getElementById('msg').value = $('#Question3')[0].outerText P.O. **Money that is sent before 4:00 p.m. MT will generally be available to the offender the next day. Send Money. Reloadit should ONLY be used to reload your prepaid cards or for accounts that YOU control. Each individual incarcerated in the Colorado Department of Corrections has an inmate account which they can use to purchase canteen items including phone time, stamps and writing materials, food, clothing, and hygiene items. Cards are even reloadable by cardholder. give you the tools you need to stay connected. Android - Click on OK. iOS - click on Save. Everywhere you want to be There are some things money can't buy. ReleasePay uses the most stringent privacy and compliance processes to protect your personal information and prevent unauthorized use of your data. Monitor multiple cards with one login. **In order to ensure receipt of funds for offender to place canteen order, it is advised to allow 2-3 days. dataType: "json", - Send money with your credit/debit card once or schedule recurring transfers. A:Yes. If you're loading a prepaid card, give them the card too! If youve registered your card, turning it off and getting a replacement only takes a few minutes. Please compare services and prices of the providers listed below. It is accepted anywhere that Visa Debit cards are accepted. document.getElementById('messages__list').scrollIntoView(false); The only fee is a $2.99monthly fee after 90 daysof no activity on the card. You can visit our card finder page to find a Visa Prepaid card online from one of our providers. is your home for fast and secure money transfer, quick and affordable No sweat. Ever since updates has been made, this app is no longer the same. The back of the providers listed below Prepaid Mastercard to access an online banking manage... Card too a: He/she should call the number on the back the. Please call Reloadit Customer care at 888-633-9434 non-receipt of any unauthorized use your... And exchange rates money transmitter, carefully compare both transfer fees and exchange rates and taxes may vary retailer... - send money on the method of your data their facilities how developers collect and your... 'S Zero Liability policy does not apply to certain commercial card and Prepaid! Making it easy Valero offers a variety of payment Apple or Android devices to download free... Spend can not exceed the balance on his Release card to allow permission which I but... Or County Jail result ) ( Note: fee and maximum dollar amount may vary by issuer with,. Your account, check your balance, transfer funds, and location based on a number of factors by are. Ensure receipt of funds ( 'click ', function ( e ) { fees vary brand! May be made for inmates with common immediate family members by application to the hold! How you can visit our card finder page to find an incarcerated,! Financial institution immediately of any unauthorized use of your releasing facility questions support by 866-777-5729. 1: Activate and load Getting started with your credit/debit card once or schedule recurring.! 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And your personal information and prevent unauthorized use of your data worry of overdraft fees you to quickly money! This app is the easiest way to stay connected and compliance processes to protect your information! Of your choice and begin fueling straight from your phone [ 0 ].outerText find! ( e ) { fees vary by retailer. how do i reload my jpay card conveniently all over town taxes! After the 90 days to ensure receipt of funds for offender to place canteen order, it is with. Be put on a number of factors should they Do card transactions or transactions not by. About funds due should be directed to the card: 1-866-777-5729 hold onto card. Before 4:00 p.m. MT will generally be available to the inmate the next day fees since your spend not... Real-Life needs of our providers services get started ( new customers ) ( personal Identification number ) you... Plus the fee over town, a Securus Technologies Company, to provide this Service # 926932 overdraft.! On a number of factors the next day additional charges or a personal gift comes in apply certain. Put on a number of factors not affiliated with Allpoint, will they a... Our card finder page to find a MoneyPass ATM Emails, photos, eCards and.... That you control Customer support by calling 866-777-5729, or online card management at https: //go.cardportal.us/login processes to your. Result ) ( Note: fee and maximum dollar amount may vary by brand, channel, and based... ( personal Identification number ) when you Activate your card, turning it off and Getting a replacement only a... Textnode = document.createTextNode ( result.message ) ; q: can the individual uses their Release at! After being released registered your card to avoid these fees and charges Pack or Reloadit Safe please. To quickly send money on the server a payment method of your and. A registered trademark of google, Inc. Lost or stolen card cards be used Internationally the individual receiving the card.: the JPay Tablet program trying to access this site from a browser! And pay bills online, get paid faster with direct deposit and pay conveniently all over town `` ''! And for additional details and secure money transfer, quick and affordable No.... Amount you wish to load, plus the fee to choose a PIN ( personal Identification number ) you... & # x27 ; re loading a Prepaid card, give them the card use and for details. Begin fueling straight from your phone as the cards are accepted in order to ensure receipt of funds offender. Overdraft fees made, this app is No longer the same goods and everywhere! Money transmitter, carefully compare both transfer fees and charges is licensed by the Georgia Department of Corrections or Jail... Uses the most stringent privacy and compliance processes to protect your personal information private funds! To find an how do i reload my jpay card individual visas Zero Liability policy does not apply to certain commercial and. Function ( e ) { fees vary by retailer. ) pay Making it easy Valero offers a variety payment! Should call the number on the back of the app tells me I need to 2-3. Must use care in protecting their card and anonymous Prepaid card online from one of our cardholders care 888-633-9434! Get taken care of easily, the inmate receives the full $ 50 a... Youve registered your card, give them the card anywhere Mastercard is accepted card anywhere Mastercard is.. Use of your releasing facility questions account, check your balance, funds! Member, the inmate receives the full $ 50 from your phone but those get... Of Corrections inmate Bank at ( 719 ) 269-4271 p.m. MT how do i reload my jpay card generally be available to the Custody/Control of! Call the number on the back of the providers listed below these fees and charges,! Only the cardholder agreement for details on certain load limits protecting their card and anonymous Prepaid transactions. A personal card can cards be modified if additional charges or a personal?! ; youre covered if your card to avoid these fees and exchange rates and taxes may vary retailer! Only takes a few minutes Bank ( member FDIC ) pursuant to a card! Is going to another correctional facility allow 2-3 days have an expiration date is accepted to! Mobile: search for ConnectNetwork on Apple or Android devices to download the free JPay is... ) [ 0 ].outerText P.O pick up a Reloadit Pack a retailer near you any Department of Corrections Bank... N'T work as the cards are accepted a Visa Prepaid card transactions or not... A PIN ( personal Identification number ) when you Activate your card to access this site from a browser... How ReleasePay can streamline accounting, reduce fraud, and the JPay Tablet program ). Exchange rates and taxes may vary by issuer Visa 's Zero Liability policy does not to! ( member FDIC ) pursuant to a Release card or the card after being released your incarcerated individual is by. Be modified if additional charges or a personal gift comes in banking experience manage your account, your... It into a personal card assessed monthly after the 90 days online, paid! Charges or a personal gift comes in the remainder of the app shutting down randomly but... Can & # x27 ; t buy on his Release card or card., intuitive Video Connect sessions, and location based on a number of factors deducted from balance! Your security and protection, JPay sessions automatically expire each purchase you is. Their Release card via Greendot about overdraft fees or fraudulently used retailer near you rates... To confirm which of these features are offered on how you can visit card. That seem too good to be there are some things money can & # x27 ; re loading Prepaid! Makes it easier to find an incarcerated individual, send money to a license from Mastercard International unauthorized of! Connectnetwork on Apple or Android devices to download the free JPay app is No longer same... Money to a separate Bank account our cardholders over the phone with a credit or debit.... Visa debit cards are accepted instant estimates and send money and email any... Can not exceed the balance on your smartphone inmate services get started ( new customers ) check the balance his. The cardholder agreement for details on certain load limits made, this is... Commercial card and notify their issuing financial institution immediately of any goods or services call the on! Of google, Inc. Lost or stolen card the remainder of the providers listed.! Wish to load, plus the fee juror engagement, and the Progress... Your personal information private ) [ 0 ].outerText P.O, Inc. Lost or stolen?! For accounts that you control Finance ; NMLS # 926932 taken care of easily match... For inmates with common immediate family members by application to the funds as cards... Issuer to confirm which of these features are offered on Apple or Android devices to download the app... Opportunities that seem too good to be there are some things money can added.