The majority of these repairs are neither difficult nor expensive. If it does not pass through, it means the tube is frozen. This is because they are responsible for removing heat so that the refrigerator does not overheat. Take a look at the damper, between the freezer and the refrigerating sections. Step 2: Unplug from the AC Outlet. Check the condenser coils. Accumulation of dirt on them will cause the unit to overheat as the cooling components work extra hard to maintain the right temperature. Turning off Demo Mode is simple and varies depending on the display type of your refrigerator. In general, at least 1 inch of air clearance is required on each side, top and back of the refrigerator. Sometimes, the water dispenser wont work at all, dispense slowly, turn on by itself, make noise, or wont stop running. Whether you're trying to troubleshoot an issue to fix yourself, schedule service with a qualified technician, or order a replacement part, we can point you in the right direction. And if the part smells burnt or rattles when you shake it, replace it. A frozen defrost train can cause the water to leak or drip down the compartment that holds the defrost train. However, because it does not fail so easily, it is best to check other components of the system first before checking it. Check the door switch, since most refrigerators prefer not to run the condenser unless the door is positively closed. These problems are difficult for a novice to diagnose or repair, so if you suspect a control board failure, best to contact a qualified technician. Why is My GE Refrigerator Leaking Water? If you have too much food in your refrigerator or freezer, you may be blocking an air vent, causing your refrigerator to not cool properly. If there is no continuity, replace the relay. ET Saturday - Sunday: 8 a.m. - 6 p.m. Cleaning the condenser coils is thankfully simple; simply do the following: Remove your GE refrigerator from the wall. Your condenser fan motor can be found behind or beneath your refrigerator. Check the Evaporator Coils 4. It dispenses crushed ice only. They include the following: Additional fix Try resetting your GE refrigerator by unplugging it for 5 10 minutes. Consumer reports consistently rank the GE models higher. Occasionally GE customers report water leakage from the refrigerators, creating a mess in the kitchen and ruining hardwood floors. If the outlet is still not working, call an electrician. We and our partners use cookies to Store and/or access information on a device. As a result, the temperature of the coils will continue to drop until they freeze. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. ET Saturday - Sunday: Closed More about GE Appliances Parts & Accessories Full GE Appliances Directory But this also means you need to check the components of the defrost system. Closed containers of water, food or non-perishables will help to stabilize the temperature. Wait 30 seconds, minimum, before turning the switch on again. For more information on warranty and support check out the GE website. So, check it with a pressure gauge and adjust it to at least 20 psi. Look inside the ice maker to see if there is any ice cube caught or stuck in it. The solenoid enables the flap of the dispenser to open so ice can pass through. Check the Thermistor 3. Check the water intake valve, water line, and fan before replacing the ice maker unit. If there is any noise, it means the bearings are probably worn and the motor should be replaced. try to pull it out with the door still closed. When the Refrigerator is in Demo Mode, the display will read OF-OF, which disables the compressor to save electricity while it is on the showroom floor. If either of the components doesnt have continuity, replace the defrost sensor. If there is any restriction to their spinning, it means the motor is bad. 3. If the temperature is too high, you will find the refrigerator running constantly in an effort to maintain a cool temperature. //s.eVar15 = ""; Enter your ZIP Code for the most up-to-date appliance inventory available for delivery in your area. 0 degrees Fahrenheit or -18 degrees Celsius is the right temperature setting for any freezer. When these coils become dusty or freeze over, they can prevent your refrigerator from cooling. My water dispenser is not working, dispenser is not getting water. Check the Start Relay 3. While were on the subject of fridge location, make sure theres an inch of clearance between the fridge and the back of the wall for proper operation. s.prop3 = s.channel + "|Support Search"; My dispenser and icemaker are not getting water. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Best to contact an appliance repair technician, Connect with an Appliance RepairTechnician. Common reasons for the GE refrigerator not cooling it is not plugged in properly, the door not closing tightly, the seals being broken, the vents being clogged, or the condenser being unclean or broken. If this is the case, clean the screen so that water can flow back into the ice machine. There are different reasons why your water dispenser will run without stopping. s.prop5 = s.prop4; Move tall items forward so they don't block the air flow. The best setting range is between 0 and 5 degrees Fahrenheit. Replace the compressor. Most refrigerators prefer not to run the condenser unless the door is positively closed. Keep your fridge in tip-top shape. If the valve is unable to fill the ice maker with water, it would be impossible for it to make ice. If you find a leak in your water tank, consider replacing it entirely, as adhesive glue wont do the job quite well due to the plastic nature of the tank. It can cause the ice maker to malfunction, leading to problems with the ice maker. My dispenser does not dispense ice cubes. Schedule service online now. if you dont find any continuity in the heater, it is time to buy a suitable replacement. At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates. Appliance Delivery Installation & Removal, Do Not Sell Or Share My Personal Information. Disconnect power to your refrigerator for 30 seconds and this should reset the control panel. The result which the thermistor sends to the control board determines the power regulated to the cooling system. Move the compressor away from the wall in order to gain access to the bottom rear panel. The ice maker gets its water from the houses main supply line, and a blockage in the valve that lets the water into the fridge could be the reason for your machines failure to manufacture ice.So, turn off the mains water to this valve and remove the input tubing to determine whether theres a clogged tiny debris screen on it. An example of data being processed may be a unique identifier stored in a cookie. s.hier1 = s.prop5; Our local professionals have the training, tools, and know-how to take complete care of your appliances. Make sure the door gaskets are sealing properly. If it is frozen or there is ice stuck in it, water wont flow through. That means a noisy refrigerator could have a problem. If this is the case, switch the ice maker off, dislodge the offending ice cube or cubes, and turn the ice maker on again. The defrost timer is not progressing if the timer does not send electricity to the defrost components or advance out of the defrost cycle within 30 minutes. Additionally, if the motor is not responding at all, run a continuity test on it using a multimeter. Replace it with a suitable one. If the solenoid fails to work, the flap wont open and the dispenser wont dispense ice. And if the compressor does not run, the refrigerator wont cool. A manual defrost will get rid of the noise, but it won't address the original cause of the buildup. If the heater is in good working condition, the continuity should show on the meter. Therefore, find a qualified plumber to adjust it appropriately. But if it is sufficient, the valve is likely to be defective. If the obvious quick fixes aren't working, call GE Appliances Factory Service to have one of our local professionals come by to take a look. With a multimeter, test the thermostat to check for continuity. This part controls the defrost system, much like the control board controls the refrigerator. A clogged or obstructed water filter in a model that supports one means that the filter needs to be replaced. If your GE Profile refrigerator water dispenser won't work while the ice maker is OK, check out any of these causes: Low water pressure - The water pressure may not be adequate to supply the water dispenser with water. My water dispenser is dripping or leaking water. Take a look at the condenser fan to see if the blades are obstructed by anything. My icemaker is not making ice, not working. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Step 3: Reconnect the Refrigerator. Enter your ZIP Code for the most up-to-date appliance inventory available for delivery in your area. But when problems eventually arise, you don't necessarily have to replace itin fact, you may not even have to call in a technician. You should find its resistance changing as the temperature of the refrigerator changes. If there is, remove it and clean the blades. Check the ice bucket. 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Slowly move the dial into the defrost cycle to see if the defrost timer is malfunctioning. As a result, the refrigerator wont cool even though the freezer is cold. We got our GE Profile fridge after a long wait (backorder). Remember to unplug the refrigerator from the wall outlet before troubleshooting or fixing it. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. On most models, the light should go out when the door opening is reduced to approximately 1 inch. But since it hardly fails, it is important to check other parts of the system first before settling for the board to replace it. The ice maker will automatically shut off when it senses that the ice bucket is full, even when it is not. While they are not immediately responsible, they are likely to cause the dispenser not to work if they are defective. So, in a bid to cover the gap, it runs constantly. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. GE Profile Refrigerator Common Problems Appliance Princess 17.6K subscribers Subscribe Like Share 73K views 7 years ago I need your advice regarding GE Profile refrigerator common problems.. So even if there is still left inside it, it wont dump the ice until you empty the ice bucket. Step 5: Reset. So, replace it. Replace the defrost timer if it is not progressing. Therefore, adjust the setting if it is high. If the refrigerator door is misaligned, the light will stay on. Working on an electrical appliance that is still connected to the power supply is extremely dangerous. As with the condenser fan, try to spin the blades of the evaporator fan. Visit our Knowledge Base for further assistance. Plug it back in and repeat the reset process. If this is so, turn it back on and wait to see if the ice maker starts making ice. Step 1: Unplug the Refrigerator. If it does not work, unplug the refrigerator and leave it unplugged for about 10 minutes. Here are some common problems with GE refrigerators today: Not too dissimilar to other fridge brands. Find out how to diagnose that clicking sound. Place a multimeter between the start and run terminals of the relay to check for continuity. And if the ice maker is not working, it cannot make ice. s.eVar14 = document.title; One of the ice makers components may be defective. When the condenser coils get dirty the sealed system does not operate as efficiently as possible. To reset it, turn off the shut-off switch, which is right in front of the ice maker. Keep the heat-exchanger coils at the back of older refrigerators clean and dust-free to help them run as efficiently as possible. As you do so, you should see its resistance changing along with the temperature of the refrigerator. Close the refrigerator door slowly. A set of condenser coils can be found at the back of your GE refrigerator. Temperature issues could be caused by damage to either of these control boards. If the resistance remains the same and there is no continuity, replace the thermistor. The absence of frost or ice on the evaporator or cooling coils is possible because of the heater. Manage Settings If the water dispenser of your GE refrigerator is not working, check the following: First, check the water pressure. Up and Down arrows will open main level menus and toggle through sub tier links. Because of this, be sure to check other parts first before settling for replacing this board. If the refrigerator has just been serviced, it could still be in diagnostic mode. Keep the unit of the way full. How do I tell if a refrigerator door seal is bad? Use caution: the icemaker mold may be hot. Here we conclude this brief article about the common problems in GE refrigerators and some detailed information regarding their value, quality, and feasibility as your home companion. If your fridge is more than six years old and suffers a major fault (like compressor failure) then consider a replacement because a new one will be more efficient and have lower running costs. If it fails to work, the refrigerator will not defrost. A faulty thermostat could cause the temperature to rise and fall, which may fluctuate humidity levels and eventually lead to bacteria and mold. Then, wait to see if it advances out automatically after 30 minutes. The control board is in charge of the dispenser system. Cleaning the condenser coils is thankfully simple; simply do the following: If the refrigerator isnt cool enough, the condenser fan motor may be malfunctioning. And if you find no continuity, replace the motor. Be sure that the ice maker is not paused. If both the water and ice dispensers are not working, one of these components could be faulty: Generally, it takes a keen eye to diagnose a failing GE Profile refrigerator water dispenser. To fix a GE refrigerator ice dispenser that is not working, do any or all of the following: Pull the ice bucket out of the refrigerator and turn the auger with your hand. Set the temperature right, unfreeze the supply line, raise the water pressure to 20psi+ and replace the faulty water inlet valve, door or dispenser switch, or dispenser control board, depending on whats faulty, Faulty motor or broken water dispenser lever, Replace the motor or water lever dispenser if faulty, Trapped air or faulty filter or water inlet valve, Purge out trapped air or replace the faulty filter or water inlet valve, depending on the cause, Faulty water inlet valve, broken water level switch, a defective solenoid, or electrical fault, Replace the faulty inlet valve, water level switch, or solenoid, fix the electrical fault, and reset the unit, Trapped air, frozen water line, low water pressure, or insufficient water, Release the trapped air, dethaw the frozen line and increase the water pressure and supply, Low water pressure, reservoir tank not filled, frozen water tube, clogged filter, a faulty switch or water valve, Improve the water pressure, allow the water tank to fill up, unfreeze the water tube and replace the clogged filter or faulty switch or water valve, Faulty water filter or damaged water inlet valve or water tube, Faulty door or dispenser switch, dispenser control board or main control board. 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