Make sure you have the cable modem model name (T25), HFC MAC ID, and Serial Number (S/N) listed on the modem label located on the bottom of your cable modem or attached in the Cable Modem Label section at the end of this document. 4Replace the door. The links below provide more detailed instructions. use of the Materials, you warrant to CommScope that you will not make use thereof for any purpose that is unlawful or prohibited by Arris International was originally founded in 1995 in United Kingdom by Mr. Bob Stanzione. If you're experiencing any network slowdown, then your first step should be to try resetting your Arris router and modem. Flexibility: provides two lines of telephone service as well as high-speed data. %PDF-1.4 HELPFUL LINKS SURFboard.com Shop ARRIS Products and Batteries Security Notifications EU/UK Product Declaration of Conformities (DoC) EU and UK Power Supply Information Contact Us Do you have a question about the Arris SURFboard T25 or do you need help? Docsis 3.1 cable modem (32 pages) Modem CommScope ARRIS SURFboard SB6183 User Manual. not spray cleaners directly on the device or use forced air to remove dust. Place this device in a location that is close enough to an electrical outlet to Postpone installation until there is no risk of thunderstorm or lightning activity in the The coax should be long enough to reach from your Telephony Modem to the nearest cable outlet. Chapter 2: Getting started Table 1: T25 package contents Item Description T25 Telephony Cable Modem High-speed DOCSIS 3.1 telephony cable modem with two-port Ethernet Power Adapter Power cord for an electrical wall outlet connection Ethernet Cable Standard Category 5E (CAT5E) Software License &. << /Type /ExtGState any latin characters (a-z, A-Z) any numbers (0-9) special characters ("-", "_" and "."). and used in accordance with the instructions, may cause harmful interference to radio The better your problem and question is described, the easier it is for other Arris owners to provide you with a good answer. This device should not be used in an environment that exceeds 104 F (40 C). Equipment should be installed near the power outlet and should be easily accessible. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CommScope Arris International was originally founded in 1995 in United Kingdom by Mr. Bob Stanzione. Ethernet connection: Windows 2000, Windows XP, Windows Vista, or Windows 7, USB connection (if equipped): Windows 2000, Windows XP, Windows Vista, or Windows 7, Ethernet connection only: System 7.5 to MacOS 9.2 (Open Transport recommended) or MacOS X, Ethernet connection only: Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel, This manual covers all of the different TM722 models. View the manual for the Arris SURFboard T25 here, for free. fire hazard. license, and warranty for the gateway. Pay particular attention to cords where they are attached, Chapter 1: Safety and regulatory information. In the U.S., this is required by NFPA 70 (National Electrical Code) Article 820. Wipe the device with a clean, dry cloth. If you have two or more computers, you can connect one computer to the Telephony Modems USB port and one or more other computers to the Ethernet port. Install a virus checker and keep it updated. This All rights reserved. 4Replace the door. I'm getting up to about 500Mb downstream and up to about 22 Mb upstream. The battery should slide into the bay without signicant force. Line up the guides on the battery with the slots in the battery bay. At the time of founding, the company was known as Arris Interactive. personnel. Connect multiple devices and customize your network for your home or small business. Turn the T25over with the bottom facing up toview thelabel. All. Then gently rock the battery out of the bay. notification of such revision or change. Provide a clear and comprehensive description of the problem and your question. You can buy a splitter from any electronics retailer and most discount stores; you may also need a short piece of coax cable (with connectors); use it to connect the splitter to the cable outlet and then connect the Telephony Modem and TV to the splitter. Coaxial cable (coax): as shown in the image to the left, this is a thin cable with a connector on each end. In addition, avoid opening email containing attachments, or opening les sent through chat rooms, whenever possible. Save this information for future use. The following notice is Use this procedure to install or replace a maximum backup battery. Note: For safety and regulatory purposes, batteries are shipped outside of the Telephony Modem and must be installed. When can I start using my Telephony Modem? You can connect two separate computers at the same time using both of these connections. Please do not dispose of this product with your residential or commercial waste. Increase the separation between the equipment and receiver. AC power is properly connected to the cable modem. Before installing the T25, check that the following items are also included in the box. Explore the all-new, all-RUCKUS website now! As indicated by this symbol, disposal of this product or battery is governed by Directive 2002/96/EC of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE). Observe all warning other harmful components. Arris SURFboard CM3200 manual 21 pages. /SM 0.02 A router then distributes the Internet signal to the devices connected to the router. Connect the Ethernet cable to the Ethernet port on the rear of the T25and the Ethernet port on the Wi-Fi router, PC, or laptop. Related Manuals for CommScope ARRIS SURFboard T25. . (u_M*]w~[kt{kY~ =8PGY~rE5G ftjP(5T\*PCZFnsA}QPrA.d OA}ruz1)\O5 m> Expand coverage for cellular services with distributed antenna systems (DAS) and small cells, and deploy private wireless networks for mission-critical applications. The diagram on the left shows the proper orientation. "%()+,+ /3/*2'*+* C FUS: indicates upstream connectivity. operation. Connect the power adapter to the Power port on the rear of your cable modem, then plug it into an electrical wall outlet that is not controlled by a wall switch. Build high-speed networks from a variety of high-quality cable offerings that are customized to fit your needs. Do not locate the equipment within 6 feet (1.9 m) of a ame or ignition source (i.e. I also have to reboot my VOIP devices, my weather station, and several other devices after the modem reboots. front of the battery. In areas of high surge events or poor grounding situations and areas prone to lightning strikes, additional surge protection may be required (i.e. ANY KIND, WHETHER EXPRESS OR IMPLIED. Note to CATV System Installer This reminder is provided to call the CATV system Connect the coaxial cable (not included) from the cable wall outlet or RF splitter to the Cable connector on the rear of the T25. It may take up to 10 minutes before you can connect to the Internet. To prevent fire or shock hazard, do not expose this device to rain or moisture. Use only power supply and power cord included with the equipment. Evolve your HFC broadband networks to meet high-speed data demands as well as the need for low latency, security and increased capacity. The availability of some specific channels and/or operational frequency bands are country Pull the door toward you. At the current time, both are about the same price. The only way I have found to resolve the problem is to power down and then reboot the modem. outlet to which this device is connected. Answer The Web Manager is used to monitor the network configuration settings and operational status of the T25 Cable Modem. The diagram on the left shows the proper orientation. How do I login to the T25 Web Manager for the first time? Deliver optimal high-speed performance with a variety of cable assemblies, including coaxial, fiber and hybrid options. They may result in a shock or ARRIS disclaims proprietary interest in the marks and names of others. It may be red or green to indicate the connection speed. An Arris router usually ships with the following login credentials: username: admin password: password. ArrisT25modemwithVOIP | Verified Purchase. Additional support available online. For assistance withfactory reset, refer to article#, 18181 - Alert Message for Web Manager Access. Is your question not listed? How do I install the T25 Cable Modem for the first time? Monitor the T25 operational status using the T25 Web Manager. IN NO EVENT SHALL CommScope, CommScope AFFILIATES, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIES, View the manual for the Arris SURFboard T25 here, for free. There are two types of connectors, slip-on and screw-on; the screw-on connectors are best for use with your Telephony Modem. Batteries. 1 0 obj RECOMMENDED: To make sure that the second router is the only device users can connect to, it's recommended to change the Arris's WiFi password and hide the WIFi name from being broadcasted. To connect two or more computers to the Ethernet port, you will need a hub or broadband router (available at computer retailers). that you should run only secured proxies). Do not use this product near water: for example, near a bathtub, washbowl, kitchen sink All while providing toll quality Voice over IP telephone service. Make sure you have your Comcast XFINITY account number, account phone number, and login information (your email address or user name and password). This site uses Akismet to reduce spam. wet basement, bathtub, sink or near a swimming pool, etc. Extended Battery Installation and Replacement. Improperly inserting the battery may damage the battery connector in the Telephony Modem. These simple devices are best when you have a single computer or device in your home, but in cases where you would need to connect multiple devices to the Internet, a router is an inevitable piece of equipment. Can't find the answer to your question in the manual? Open the app and sign in with your Xfinity ID. Status screen; Event log screen; HW/FW versions screen; Registration status (CM state) Managing your telephony cable modem and connected networks. *If you do not find your Mediacom modem listed below, or you are using a customer owned modem that is not DOCSIS 3.0 or 3.1 compliant, please contact us for replacement options. the ultimate consignee or end-user(s) herein identified. The Touchstone Telephony Modem operates with most computers. or laundry tub, in a wet basement, or near a swimming pool. A Telephone 2: indicates status of line 2. Note: Batteries will not insert completely into the Telephony Modem if not oriented correctly. regulations. Do I need a user ID or password to access the Internet or my e-mail? Note: The Telephony Modem will not begin operating until you apply AC power. /SMask /None>> Rotate the door toward the front of the Telephony Modem until the latch snaps back into place. Explore CommScope's exclusive tools that make it easier to research, specify, order and track CommScope productsLearn More. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. If the equipment is to be installed in an area serviced by an IT power line network, as is found in many areas of Norway, special attention should be given that the installation is in accordance with IEC 60728-11, in particular Annex B and Figure B.4. 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