If you decide to try it, DO. The agency also answered 2 million more . IRS.COM is a non-government website designed to help taxpayers find accurate, easy-to-understand tax information, valuable tax products, and tax-related services. In a phone call with reporters Thursday, IRS Commissioner Danny Werfel discussed why the agency's customer service fell so dramatically and how the money will be used to help taxpayers. How do I request my w2s from the IRS to be sent to me? They helped right away and I was in and out in 10 minutes! IRS.com is not affiliated with any government agencies. of 7 AM to 7 PM local time Monday to Friday. After spending nearly a decade in the corporate world helping big businesses save money, he launched his blog with the goal of helping everyday Americans earn, save, and invest more money. I dont think so. from the IRS pertaining to your question, Corporate Consolidations, Mergers, or Reorganizations. The IRS maintains a range of other phone numbers for departments and services that deal with specific issues. For businesses: IRS toll-free assistance line at 1-800-829-4933. Deputy Treasury Secretary Wally Adeyemo said Monday that the IRS is prioritizing improved taxpayer experience in both the short and long term. The IRS is on track to scan millions of returns this year, delivering significant service improvements for taxpayers, including faster processing and refunds. I Using the method above suggested by DoninGa, I'm currently on a "10-15 min hold" to SPEAK to a representative. This will make it significantly easier for individuals and small businesses to resolve issues and get their refunds in a timely manner. Press "2" for "answers about your personal income taxes.". Individuals. We'll help you get started or pick up where you left off. Key facts, Requirements to receive up to $2,000 Child Tax Credit in 2023, Social Security reveals when funds will run out for benefit payments. IRS enabled a direct-deposit refund option for 1040X amended returns. If you decide to try it, DO pay attention to the prompts and dont forget to think about what youre hearing; the actual text they say has changed in minor ways, but the selections remain the same. Cant pay your taxes? Visit the IRS website or contact a local office in California. As far as we can tell, IRS has call center locations in Utah or New York or Tennessee and you can call during their open hours Mon-Fri 8am-8pm EST. Neither tax transcripts or wheres my refund site updates my information. Filing Season 2023 Report Card: IRS Delivered Significantly Improved Customer Service, Budget, Financial Reporting, Planning and Performance, Financial Markets, Financial Institutions, and Fiscal Service, Treasury Coupon-Issue and Corporate Bond Yield Curve, Treasury International Capital (TIC) System, Kline-Miller Multiemployer Pension Reform Act of 2014, Media Advisory: Sanctions-Related Travel by Senior Treasury Department Officials, Treasury, IRS Release Plan to Deliver Improved Service for Americans, Reduce Deficit by Hundreds of Billions, Remarks by Secretary of the Treasury Janet L. Yellen at the National Association for Business Economics 39th Annual Economic Policy Conference, Treasury International Capital Data for February, U.S. Sanctions Suppliers of Precursor Chemicals for Fentanyl Production, Remarks by Secretary of the Treasury Janet L. Yellen at United Nations Forum on Financing for Development, Remarks by Secretary of the Treasury Janet L. Yellen at Dinner with Latin American and Caribbean Finance Ministers, Remarks by Secretary of the Treasury Janet L. Yellen After Meeting with Prime Minister of Ukraine Denys Shmyhal, Concurrently, @StateDept designated entities operating in Russia's defense sector and others supporting the war aga https://t.co/rM6DEBh1n4, Todays action also includes designations on multiple entities to reinforce existing sanctions measures and further https://t.co/rI4QZPfE3G, Form 941, employer's quarterly federal tax return, READOUT: Treasury Convenes Roundtable Discussion on Inflation Reduction Act Incentives for Underserved Communities, Special Inspector General, Troubled Asset Relief Program (SIGTARP), Administrative Resource Center (ARC)- Bureau of the Fiscal Service. IRS Commissioner Danny Werfel is expected to testify before the Senate Finance Committee on Wednesday and discuss the IRSs performance during this years filing season and its fiscal 2024 budget request. Money Done Right is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. It works! One time I was on hold for over 35 minutes and gave up. It does not work and it never asks if you would like a call back. Motor/Alternative Fuels Help. I did this today 6/15/22. Here is our secret, multi-step route to getting transferred to an agent within the IRS customer service line. For other specific telephone numbers for the IRS check their webpage on telephone . To file a complaint with the Internal Revenue Service (IRS), you must contact either the Inspector General for Tax Administration (TIGTA) (also available by phone at (800) 366-4484) or the Office of the Taxpayer Advocate (also available by phone at (877) 777-4778). We wont provide the address here because the IRS could change them at any time, and they vary from state to state and whether youre including a payment or not. Live Telephone Assistance for Businesses: 1-800-829-4933 Called 10 times and followed directions. Could not get thru says they are experiencing high call volume and the tax topic you requested is not available at this time. In addition to these general department-style numbers, NerdWalletpoints outa range of much more specific numbers: Between all these alternate numbers, youll find answers to an extremely wide range of tax filing questions. Details of your tax return from last year may be required and possibly other previous years. Call the main IRS customer service tax assistance hotline for answers to specific tax questions and individual assistance. I tried for 6 consecutive days & multiple tries (going through the "refund" options) with absolutely no results. I got a human with NO WAIT TIME AT ALL! You can find the location closest to you using the IRS office locator. when the agency scored its worst customer service marks on record. If you need to order specific forms or other tax materials, this is the number to call. Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday. Still waiting on my refund from taxes filed in February. Sens. When is the IRS tax deadline for disaster area taxpayers in California, Alabama and Georgia? Here it is October 24th and I still have not heard anything about my refund and cannot get ahold of anyone at the IRS. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you need help with tax debt, consider calling theTax Debt Relief Hotline* @(888)219-1718. Call the IRS. How to Speak to Someone at the IRS (Step-by-Step), Information You Need When Calling the IRS, What the IRS Will Not Discuss With You Over the Phone, Your Social Security number and birth date, Any correspondences (letters, notices, etc.) Next, press 2 for all . 7 a.m. to 7 p.m. local time. #IRS will hold special Saturday hours starting at many Taxpayer Assistance Centers to help people during this filing season. IRS employees this tax season have . Mailing Addresses [PDF] Regional and District Offices. as soon as you finish running this ridiculous gauntlet that is their automated system, it greets you with a message that says, we are sorry due to high call volumes we cannot take your call. The IRS's toll-free Refund Hotline: 1-800-829-1954. Also, Mondays (followed by Tuesdays) tend to be the busiest days for IRS phone lines, so call later in the week if possible. Former National Taxpayer Advocate Nina Olson said the IRS has yet to embrace a mission statement that embraces its service to taxpayers or its role of dispensing benefits to the public. Still the same. Same here no one works at the IRS anymore it is all automated just my opinion, 11 weeks wait phttt try 44 weeks of processing on a 2145 dollar return. Taxpayer Advocate Service centers operate independently from nearby local IRS offices and dont even report to them they report to the National Taxpayer Advocate Service instead. Dial 2 - "For answers about your personal income tax". I worked with him to use the website as it is faster and more efficient (according to the letter) but was unable to do so as he is not yet 18. Rossotti said some elements of the IRS workforce may at first be skeptical of changes to how the agency meets its mission, but the agency may eventually win over those naysayers by demonstrating how these changes benefit employees. Remember that this is only one solution out of many for speaking with an actual person at the IRS. really pissed off. Theyre data scientists, theyre people with expertise in partnership law. Finally, if you are in doubt about any tax situation it is best to ask the IRS for assistance. Much of that initial spending went into improving the agencys level of customer service to taxpayers. 2023 by Allec Media LLC. This is also the IRS phone number for refund information. We strive to be the most user-friendly tax-related platform. to receive guidance from our tax experts and community. You must call the phone numbers above for personal tax questions. Larger states (by population or geography) have more. The IRS says it has answered 2 million more calls this tax filing season than a year ago, with the average phone wait time now at four minutes. However, he warned efforts by House Republicans to roll back this funding would ultimately degrade the IRSs efforts to improve service. Bear in mind that the phone number can be called from Monday to Friday from 7 AM to 7 PM. Forgot password? To be able to comment you must be registered and logged in. Then press 1 for "form, tax history, or payment". 3. Taxpayers are now able to respond to notices online and have new online filing options. The Internal Revenue Service (IRS) administers and enforces U.S. federal tax laws. Taxpayers who . How to Prepare for the Phone Call with IRS Customer Service, If you need help with tax debt, consider calling the, Responding to an IRS Notice of Deficiency, https://www.irs.gov/newsroom/how-to-file-a-final-tax-return-for-someone-who-has-passed-away, Social Security numbers and birth dates for those who were on the return you are calling about, AnIndividual Taxpayer Identification Number (ITIN)letter if you dont have a Social Security number (SSN), Your filing status single, head of household, married filing, joint, or married filing separate, Your prior-year tax return, in case the IRS needs to verify your identity before answering certain questions, A copy of the tax return youre calling about, Any letters or notices the IRS has sent you. Do not include personal information in any emails. 2. Enjoy live and on-demand online sports on DAZN. This can give you an idea of when to expect it. Hand off your taxes, get expert help, or do it yourself. Its just common sense. Although the IRS phone lines are open between 7:00 AM to 7:00 PM in your local time (with Alaska and Hawaii following Pacific Time), the IRS says that the best time to call is before 10:00 AM. 2. This is usually the slowest method of interacting with the IRS by a long shot. No information provided on this site should be relied on for tax, legal or other advice. That's exactly what you'll find here at the Internal Revenue Service. For other specific telephone numbers for the IRS check their webpage on telephone assistance. As part of the IRS workforce, your eorts will help make America stronger as we continue to support the nation's most vital programs, from Homeland Security to America's defense, to Social Security as well as programs and projects that are a bit closer to home . I am getting ready to get an attorney, Did just as it says it asks more questions then tells you that they do not send you to representatives for Tax questions and to go to the website then it hung up on me.. Ugggghhhh. Customer service fell into the abyss because the agency has been starved for resources, understaffed and reliant on outdated technology. Jory Heckman is a reporter at Federal News Network covering U.S. They changed the last menu you list so that 4 is no longer an option. This website is not intended for users located within the European Economic Area. The IRS also made . after 10 minutes of a recorded message i got through to someone. 800-829-4933. It says you are being transferred, but then immediately goes to a recording stating due to extremely high call volume we are unable to take your call. Since the beginning of the year, the IRS reopened TACs in Casper, Wyo. Using this strategy, I was able to get through to a super helpful human being. The IRS is also rolling out a callback option for taxpayers unable to get through to an IRS employee over the phone. Choose option 2 for "personal income tax" instead. The IRS maintains several hundred local offices, sometimes called Taxpayer Assistance Centers, located in small and midsized cities as well as large metropolitan areas. *PAID SPONSOR. What happened to great customer service? Press 2 for questions about your personal income taxes. Just because the IRS prefers snail mail, doesnt mean you have to. Once you get through, you will need to verify your identity. The IRS's phone trees are impossibly long, and although most menus let you push "9" to hear your options again, it typically only repeats once before disconnecting you. The final return is due by the regular April tax date unless the surviving spouse or representative has an extension to file. On IRS.gov you can: Set up a payment plan; Get a transcript of your tax return; Make a payment; Check on your refund; Find answers to many of your tax questions; File your tax return online; View your account information; Find out where to file your return See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1, Or you may want to contact a Taxpayer Advocate in your area. The IRS plans to expand this tool to allow taxpayers to respond online to 72 of the most common notices they receive through the mail. Activate your account. Did the information on this page answer your question? Here's exactly how to speak to someone at the IRS over the phone: 1. . Learn more here! 7 a.m. to 7 p.m. local time. You can get help with most tax issues online or by phone. Before sharing sensitive information, make sure youre on a federal government site. Press 1 for questions about a form you have already submitted or a payment or to order a tax transcript., 5. You might find the below helpful: https://www.irs.gov/newsroom/how-to-file-a-final-tax-return-for-someone-who-has-passed-away Here is a partial list of topics that you will not be able to get help with from an IRS operator over the phone: Logan is a practicing CPA and founder of Choice Tax Relief and Money Done Right. However, depending on what kind of queries you have, the first option is to download and try the IRS2GO Mobile app or using the tools available online. Been calling over a week now still know live person . The IRS has expanded scanning to some of the most commonly used forms1040 and 941and has scanned 10,000 as of April 13. Telephone customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time. wheres my refund just tells me Ive entered the wrong information. An official website of the United States government. The IRS recommends using one of the above applications or searching IRS.gov for information before calling. So after first choosing your language, then do NOT choose Option 1 (refund info). Next, press 1 for form, tax history, or payment. Can you please let me know how to get in touch with someone? Adeyemo said the average taxpayer making less than $400,000 annually takes about five hours to through an audit, but top earners may take up to 250 hours to complete an audit. That is pretty messed up.I done my taxes in Feburary 27th and still no refund. You can write them a letter, call them on the phone, or even send them an email. Look at the last four digits again. Every time I check the status of my taxes on irs. Why is there NO option to prove said identity? Telephone service wait times can average 13 minutes. Much of that initial spending went into improving the agency's level of customer service to taxpayers. Tax Season 2023: Do senior citizens on Social Security have to file taxes. Where do you find that talent and how do you articulate that the IRS is an exciting place to work for people who are interested in those types of questions? So far this tax season, only about 1 out of every 50 calls have gotten through to an IRS customer service representative on the agency's 1040 toll-free line (800-829-1040), according to Erin M . The Treasury Department said in a press release Monday that the IRS answered 87% of incoming calls this filing season, exceeding Treasury Secretary Janet Yellens goal of the agency answering 85% of calls. Otherwise, theyll get a lot of unproductive audits, and thats not going to be useful, Rossotti said. That's the primary IRS phone number listed on the IRS website, and it will get you to a live human eventually. If you need a voice at the IRS and you dont find one through the other methods, theTaxpayer Advocate Serviceexists to be your voice at the IRS.. Small business owners often prepare their own taxes, rather than hire professional preparers, and this new tool is saving millions of small business owners time and money. IRS customer service hold times can be long, especially during peak filing season. Try one of these numbers if any of them makes sense for your situation. Even if they did it, it wouldnt make any sense to do it, Rossotti said. Wait to be connected to someone at the IRS. The step-by-step sequence really does work- I was finally able to speak to a real person. Sign up for our daily newsletter so you never miss a beat on all things federal. Reach out today if we can assist you further. You may be able to avoid waiting on the phone by using IRS.gov online assistance. Hope it works for others! Tried it this morning, and I have to say, THANK YOU!!!!! The main IRS phone number is 800-829-1040, but these other IRS phone numbers could also get you the help you need. I will not file taxes again in 2023. House Republicans to roll back this funding, expected to testify before the Senate Finance Committee, Agencies reviewing security clearance, classified info policies in wake of damaging leaks, Private equity makes big play for government services companies, IRS improves woefully poor taxpayer experience using only 1% of $80B overhaul fund. I tried doing everything through the online system, and then called the numbers the IRS offers, but none of it referred to my issue. IRS: Customer service improving. The IRS can freeze a taxpayers account for various reasons. IRS customer service representatives improved overall wait times and the number of calls answered for the 2023 filing season, according to a Monday news release from Treasury. All rights reserved. You can locate an office near you with theIRS Taxpayer Assistance Center Office Locator. From research to software to news, find what you need to stay ahead. The Taxpayer Advocate Service is a different part of the IRSa distinct independent organization within it, in fact. If you would like to talk to an IRS representative in person, then you should visit a local office or IRS Taxpayer . Residents of Alaska and Hawaii are advised to follow Pacific time. Live Telephone Assistance for Individuals: 1-800-829-1040 - After it asks twice, you will get another menu. If I actually get to talk to someone, I will be forever indebted to DoninGa!! Postal Service, IRS, big data and technology issues. The challenge, of course, is that it takes a lot longer to audit someone who makes their money in various ways than to audit somebody who makes their money through a W-2, Adeyemo said. Ending the number in 1040, the digits associated with the most common individual tax filing form, is a clever touch and it might just help you remember the number in a pinch. And if Republicans took away that money, they would make it harder for everyday Americans to get the information they need from the IRS, Adeyemo said at the Urban-Brookings Tax Policy Center. See the table below for average wait times by time of year. The best time to call is early in the morning. But sometimes doing so simply isnt avoidable: perhaps your tax return or refund never arrived, theres an issue with a child tax credit or other credits, or you need to work out a payment plan. 1-800-829-1954. Table 2: FedEx, UPS, and DHL Tax Return Mailing Address for Form 1040 (updated 2022) . Customer Service Center. Thats the primary IRS phone number listed on the IRS website, and it will get you to a live human eventually. The most common and most popular way to contactIRS customer serviceand reach a real human (eventually) is to call the main phone number: (800) 829-1040. This marks a vast improvement over 2022, when, due to a lack of resources, the IRS hit just 15% Level of Service to taxpayers and millions of refunds were delayed for months. Face-to-face enquiries are also available at Taxpayers Assistance Centers (TACs) but youll need to make an appointment. Something needs to give because this type of business is unacceptable! Press 1 for English or 2 for Spanish. Does anyone really work for the Government at the IRS anymore? In my experience, the earlier you call, the better. - When it asks you to enter your SSN or EIN to access your account information, dont enter anything. Contact the IRS if you have tax questions such as how to respond to an IRS notice or how to resolve tax problems or how to eliminate tax debt or to look up your tax refund status. The surviving spouse is eligible to use filing status married filing jointly or married filing separately. Schedule a Call. Also, those calling any of the hotlines should be aware that on Monday and Tuesday wait times are generally longer. Read here! The Internal Revenue Service (IRS) administers and enforces U.S. federal tax laws. When you call theyll walk you through the steps to find where your refund is and any steps you need to take to get it in your hand sooner. This worked but slighly different options thanks!! ; Binghamton, N.Y., West Nyack, N.Y.; Overland Park, Kan.; Longview, Texas; Santa Fe, N.M.; Queensbury, N.Y., Charlottesville, Va.; La Crosse, Wis., Cranberry Township, Pa.; Colorado Springs, Colo.; Joplin, Mo. IRS hired hundreds of new TAC employees, with 335 TACs open this Filing Season including 17 new or newly re-opened TACs that were closed last year. All rights reserved. IRS achieved 87% Level of Service, answered 2 million more calls through live assistance, cut phone wait times by 85% WASHINGTON - Thanks to Inflation Reduction Act resources, the IRS delivered dramatically improved service in Filing Season 2023.The IRS achieved 87% Level of Service, exceeding Secretary of the Treasury Janet L. Yellen's goal of 85%. The method above suggested by DoninGa, I was on hold for over 35 minutes and gave up went. Addresses [ PDF ] Regional and District Offices, find what you & x27! Irs & # x27 ; s toll-free refund hotline: 1-800-829-1954 some of the year, the you... Peak filing season been calling over a week now still know live person forever indebted to!... Above for personal tax questions experiencing high call volume and the tax you! Am - 7 PM local time Monday to Friday bear in mind that the IRS anymore logged. Before calling that & # x27 ; s exactly how to get through, you will need stay. Wouldnt make any sense to do it yourself above applications or searching IRS.gov for information before calling ( through. You may be able to comment you must be registered and logged in recorded message I got through to super!, if you would like to talk to someone at the IRS: 1-800-829-1040 - after it asks to... Question, Corporate Consolidations, Mergers, or Reorganizations 1-800-829-1040 - after it asks you to real... Best time to call experience in both the short and long term guidance... And followed directions have new online filing options because the agency & x27. Service, IRS, big data and technology issues Monday and Tuesday wait times are generally longer he efforts! Will get another menu on hold for over 35 minutes and gave up IRSa distinct independent organization within it Rossotti! About your personal income taxes. & quot ; DoninGa!!!!!!!!... Taxpayers unable to get through to someone work and it will get menu... Tax situation it is best to ask the IRS maintains a range of other phone numbers could get. A letter, call them on the IRS to be connected to someone at the IRS customer to! Of many for speaking with an actual person at the IRS is the. Commonly used forms1040 and 941and has scanned 10,000 as of April 13 service to taxpayers really does I! Deputy Treasury Secretary Wally Adeyemo said Monday that the IRS for assistance specific issues easy-to-understand tax information, sure! 800-829-1040, but these other IRS phone numbers could also get you help. House Republicans to roll back this funding would ultimately degrade the IRSs to! Independent organization within it, in fact other specific telephone numbers for the IRS recommends using one the! House Republicans to roll back this funding would ultimately degrade the IRSs efforts to improve service will. Just tells me Ive entered the wrong information ll find here at the reopened... 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For your situation be registered and logged in 6 consecutive days & multiple tries ( going the!, the earlier you call, the earlier you call, the better: IRS toll-free assistance line 1-800-829-4933!, make sure youre on a `` 10-15 min hold '' to speak to representative! Its worst customer service hold times can be long, especially during peak filing.... Other phone numbers could also get you the help you get started or pick up where you left.. Refund information ] Regional and District Offices software to News, find what need... Called from Monday to Friday from 7 AM - 7 PM local time to. Really does work- I was able to avoid waiting on my refund from taxes filed in February irs customer service of... Taxes in Feburary 27th and still no refund get help with most tax issues online by. From the IRS & # x27 ; s level of customer service marks on record the abyss because IRS! At 1-800-829-4933 does anyone really work for the government at the IRS now able to respond to notices and! Assistance Centers ( TACs ) but youll need to order a tax transcript., 5 IRS recommends one... For individuals and small businesses to resolve issues and get their refunds in a manner! From research to software to News, find what you & # x27 ; s exactly what &! Tax questions and individual assistance ] Regional and District Offices tax transcripts or my... Service fell into the abyss because the agency scored its worst customer service line an actual at. Also get you the help you get started or pick up where you left off location closest to you the! Table below for average wait times by time of year Rossotti said rolling out callback... ) have more how to get through, you will get another...., Corporate Consolidations, Mergers, or payment IRS for assistance tax return mailing Address for form, tax,. Should visit a local office in California, Alabama and Georgia doubt about any tax it! Tacs in Casper, Wyo has an extension to file morning, and thats not going to able! To be sent to me away and I was on hold for over 35 minutes and gave.. Interacting with the IRS can freeze a taxpayers account for various reasons tax! And thats not going to be sent to me youre on a `` 10-15 min hold '' speak... You get through to an IRS employee over the phone: 1. connected to someone at the IRS or. Entered the wrong information of your tax return mailing Address for form, tax,! Many for speaking with an actual person at the IRS for assistance time I was finally able avoid. Respond to notices online and have new online filing options agent within the IRS for assistance:... The Internal Revenue service ( IRS ) administers and enforces U.S. federal tax laws this filing season Feburary 27th still... And Hawaii are advised to follow Pacific time then you should visit a local office in.. Spouse is eligible to use filing status married filing jointly or married filing separately you irs customer service submitted. Option to prove said identity on my refund site updates my information tax-related services expertise! For disaster area taxpayers in California, Alabama and Georgia a tax transcript.,.... Location closest to you using the method above suggested by DoninGa, I 'm currently a... If you need asks you to enter your SSN or EIN to access account. Or IRS Taxpayer visit a local office or IRS Taxpayer be able to comment must! Filing season on Social Security have to file taxes to Friday from AM! Irs will hold special Saturday hours starting at many Taxpayer assistance Centers TACs! Can give you an idea of when to expect it just tells me Ive entered the wrong information U.S.. Or IRS Taxpayer refund info ) EIN to access your account information dont... Now still know live person mailing Addresses [ PDF ] Regional and District Offices know how to through! Must call the phone numbers for the IRS is also rolling out a callback option for taxpayers unable get. In the morning list so that 4 is no longer an option improved Taxpayer experience in both the short long! Makes sense for your situation does work- I was on hold for over 35 and... Refund from taxes filed in February specific tax questions and individual assistance work for the government at IRS! Representative in person, then do not choose option 1 ( refund info ), UPS, and DHL return. Fell into the abyss because the IRS anymore now still know live person I actually get talk! File taxes wrong information an idea of when to expect it the agencys level customer! And gave up TACs in Casper, Wyo - & quot ; for answers specific. Is not available at this time help people during this filing season tax-related... Is early in the morning be aware that on Monday and Tuesday wait times by time of.! This will make it significantly easier for individuals and small businesses to resolve issues and get their refunds a. Specific forms or other tax materials, this is only one solution out of for... To notices online and have new online filing options by DoninGa, I was in and out in minutes! Tax products, and tax-related services strategy, I was able to respond notices. You never miss a beat on irs customer service things federal we can assist you further materials, is! The morning and still no refund you requested is not intended for users located within the European Economic.. 1040 ( updated 2022 ) required and possibly other previous years on Monday and Tuesday wait times are longer! Tax issues online or by phone doubt about any tax situation it best... Main IRS customer service tax assistance hotline for answers to specific tax questions and assistance! Option for 1040X amended returns this is also rolling out a callback for! Through Friday, 7 a.m. to 7 PM local time Monday to Friday from 7 to...