Having cold air or warm temperature in the house depends on you. And check the fuse to ensure that it is not blown. If it is wet, the draining system might be clogged. To determine whether it is a water build-up causing the thermostat not to turn on the air conditioning, look for water leakages and excessive moisture around the air conditioner. Otherwise, you might get electrocuted. Typically, smart plugs will allow you to remotely access the on and off state of your lights. If youre not using the Power Extend Kit, a short in the C wire can also prevent the thermostat from working. Firmware updates: Your thermostat might reboot to finish the installation. This could be due to a gap or interruption between your router and Ecobee, due to old firmware, or power outages on your router. There may be some parts that are missing . It can help you control the internal environment of your home with ease. Finding a better spot wont only reward you with more accurate results, but you will also be able to get a more consistent input response from the device. It pre-heats and cools your home so it's the perfect temperature when you arrive. You can also adjust the auxiliary heat settings, so it stops working when the temperature outside your home reaches a certain degree. There's an internal fault with your electric line. While the drain pan issue might not seem like much, it can have a massive impact on the cooling performance of your unit. Also always remember that Ecobee thermostats require a C-wire to power the thermostat. Even after half an hour, if you see the message, it is probably a mistake. A very common cause for this issue is that your air filters are clogged, due to which airflow through the furnace is reduced, causing it to overheat. All it takes is a bit of input on your end as you explain the issue to the experts. Your Ecobee thermostat cannot ask for heat if the difference between the inside and outside temperature of your house is not large enough. This is the main reason why your air conditioning is not turning on. At Electricalgang, we clarify Electrical engineering related to all the articles and publish all the happenings & news of Electrical Engineering. So, you need to first limit the range to 20 ft. and then remove all of the extra wireless units from the room. So, even if youre not that sure about the hardware, claiming the warranty and securing a new unit will not be that hard. 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). If it still takes more than 20 minutes, you should take it with Ecobee support. However, you might still run into situations where the Ecobee system presents the wrong temperature. The draining system can sometimes get clogged due to the dirt and algae forming inside the pan. You can also adjust the set temperature on your ecobee by going through its menu options and making sure it doesnt shut itself off in some rooms. It should not take longer than that. One solution is to move the sensors nearer to your Ecobee thermostat. Finally, if neither of those solutions solves the problem, you may need to call a professional for help. {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Is there a way to calibrate my Ecobee Thermostat? This reset is pretty much a factory reset. When I lived in my previous house for 7 years (now rented and 2 story with two rooms above the garage and room sensor/controller inside one room that was facing south-west), I received this message 1-2 times. I would probably contact ecobee support to report the issue with thermostat state not updating in SmartThings. If the problem lies with your electric lines, theres a possibility that theyre damaged, worn out, or have short circuits. Thermostat wires can prevent the Ecobee from properly connecting to the backplate and cause the thermostat not to turn on. ecobee offers good geothermal support, with ways of specifying that yours is a geothermal heat pump in the app (under installation settings -> equipment -> heat pump). If you've recently installed an ecobee smart thermostat and noticed that it is not cooling as expected, you're not alone. The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. It enables you to wipe out all the pre-programmed settings. ), link to Can Kasa Smart Plugs Dim Lights? Remember it takes a couple of hours for the graphs to get the data, but contains all history. Make sure that any unused wires (in my case they were Blue/Black/Orange/Brown) at the thermostat side are also not connected to anything at the furnace side. Ecobee thermostat not responding to touch. Anything less than 24 volts will not power the thermostat. Check this too: Bosch Connected Control Thermostat How to & Troubleshooting Guide. To change the fan setting to Auto, follow these instructions: Once you have changed the fan setting to Auto, check your minimum fan runtime. Sometimes obstructions in the drain line can also cause these issues with the Ecobee cooling. The Ecobee3 comes with one free sensor included in the price, however, you can connect up to 32 wireless sensors to one Ecobee3 Wi-Fi thermostat. Furnace coming on randomly all the time when the scheduled temperature is defined. The voltage is too low. ecobee. "}},{"@type":"Question","name":"What does it mean when Ecobee says calibrating Heat cool disabled? Ecobee uses room sensors that detect the temperature in a room, and it adjusts to heat or cooling levels according to the temperature of the room. I can't speak to this,. If you are having this problem and want to fix it, ensure that there is no cool air being blown from the wall cavity behind the back plate onto the thermostat. I put it on a hold at 60f and its still heating now. So, your job is not done after removing the water from the drain pan. In this article, you learned about the common problems of ecobee thermostats, especially the ones that are associated with overheating and cold air blowing in your home. Inspect the compressor and wires to check if they are worn out or damaged. If the fuse is blown, you will need to replace it. These are the most common causes of your furnace not turning on; Check the furnace breaker switch at the main breaker panel. Your home should be your fort. If the sensor has to measure temperature in a room it should be in the middle of the room and not near a window or door. However, if youre still stuck in the same errors, be sure to proceed with the reset on your Ecobee system as well as the router. So, be sure to keep that in mind, and dont hesitate to reset when youre unable to get any response after going through all of the pointers above. If your Ecobee isn't cooling to the set temperature, there are a few things you can do to troubleshoot the . Below are some of the 7 most common reasons why your ecobee is not cooling to the set temperature: The thermostat might not be programmed to the temperature you set it to. There are a few reasons why the Ecobee may not be turning off your HVAC system's fan; The fan is set to "On" instead of "Auto." Check if your fan is set to "on instead of "auto." Sometimes the fans stay on even after the air and heat are off. To fix this issue, you should always start by power cycling the unit. There may be power coming to the thermostat, but the touchscreen is not working. Ensure that your router encryption settings are set toWPA/WPA2-AES. That said, here are tips to fix the issue; Check the heat setpoint and set it to 1 degree higher than the current temperature or more. That will not only save you time, but you will also notice a better performance out of the system. If they're dead, replace them. If the air filter is too dirty or clogged, it can block the sensor, which leads to overheating and automatically turning off your heating or cooling system until the temperature returns to normal. Here are the directions to adjust the cooling threshold settings: From the main menu, select "Settings.". The Ecobee multiple zones feature is one way to control the temperature in your home, the other option is to use multiple sensors. So, if youre planning on an upgrade, going with Ecobee might just be the right fit for your needs. Bad sensor: If one of the Ecobee sensors doesnt work, it might cause a rebooting of the thermostat. 6. Calibration helps your Ecobee Thermostat get accurate temperature readings inside your home or office. You can adjust the temperature as you see fit. The main cause for this problem is a build-up of water in your HVAC system. If getting power seems not to be the problem, your furnace might be overheating. You can isolate this issue pretty easily by figuring out the error with the sensors. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. Set it to Until next activity and you're done! Theres an internal fault with your thermostat. Your ecobee thermostat might have a fault. You should also ensure that the wires do not form a short circuit. In many instances, something had been loose and it automatically repaired itself by removing and putting back the thermostat. These are some reasons why your thermostat is not giving a precise reading; If you are getting the thermostat reading on your smartphone, the internet can affect temperature readings due to poor internet connectivity. Checked all A/C and every thing and no issue. Electrical engineers use wiring sketches to figure out if there are any problems with the cables or if the design needs to be changed. Select Installation Settings from the Settings menu. You can use an iOS device or manually select your Wi-Fi Network. For the past 4 hours the thermostat has been calling for cool, but the room temperature has increased by 3.2F." Contractor's Assistant: Do you know the model of your ecobee thermostat? Clogged Drain Line All HVAC systems will feature a drain line or pan. What Is The Red Wire On A Thermostat For? Add the new activity and select the Comfort Setting and then tap Save. If this is not the problem, start by trying to make a temperature correction. Most of the time, this issue is related to the calibration of the unit. If you cant find your manual, you can check on the Ecobee website. One of the common problems you can experience with your Ecobee thermostat is a Wi-Fi signal issue. You also notice water leakages or excessive moisture in the area around the unit. No C-wire. Wyze thermostat, ThermostatGuide is created as an authentic resource on Thermostats. These were some common Ecobee thermostat problems and how you can easily troubleshoot them. When you turn it on, take note of how long it takes for your system to return to normal. So, there is a chance that youre in a similar situation with Ecobee rebooting again and again. Through ElectricalGang I want to spread my knowledge with everyone else. This can cause your Ecobee thermostat to reboot frequently. If you feel that your Ecobee system is rebooting more often than necessary, there may be a problem with the Thermostat or your HVAC system. Check your filter. This current-carrying wire must be connected to the Rc terminal on the unit. (Truth Revealed! If the wire isnt connected to anything, you will need to connect it to the terminal. ecobee makes home comfortable. Fortunately, you can easily troubleshoot most of the problems and usually, you can fix the problems yourself. If the thermostat is set to cool, check the temperature setting to be sure someone hasn't changed it. In addition to these basic typifies, a wiring chart may also include other epitomizes and notations to provide additional information about the system. Generally, calibration occurs immediately after installation and whenever you reboot your device. With the amazing feature of the Thermostat, I love how I can listen to music on Spotify while Im working from home. Immediately after installation, you will see Calibrating: Heating and Cooling Disabled, and you will have to wait for another 10 to 20 minutes for the process to complete. Here are the steps to connect your Ecobee thermostat to your Wi-Fi Network; First, you need to install the Ecobee app onto your mobile device and register the thermostat for remote access. For Ecobee Smart Thermostats with voice control, there will be a green flash on the light bar to indicate power. Considering all factors, the Ecobee system might be one of the most reliable units that youll find on the market. A complete setup is necessary after this reset. Free shipping for many products! The last resort to get the touchscreen working is to reset your Ecobee thermostat to factory settings. Reset your thermostat and update the application to see if this will remedy the issue. So, be sure to limit these issues accordingly and go about resetting the unit. Go to Installation Settings. It wont take more than a few minutes, and the cooling issue with the Ecobee thermostat will be fixed once you empty out the drain pan. If there is a build-up of water in your HVAC system, the Ecobee thermostat may cut the power to the air conditioning. Wait for the Ecobee to show the success message and hit OK to finish the process. If the thermostat screen is not responding to touch, but it is on, try resetting it or rebooting it to reprogram it. Cookie Notice The next step is to access the thermostats settings menu by double-clicking the device icon on the home screen. If theres an obstacle between your sensor and the main unit, the main unit might not pick up any signals from the sensor and will automatically shut down in some areas of your house. - Turn the circuit breaker to the furnace on and off. Problems with Voltage. Press the menu button on the Ecobee display. The reset will allow you to re-register with your new email address and password. So, you will have to spend the time configuring the unit from scratch and then check up on the response from the cooling side of things one more time. Hopefully, all complications will be addressed as soon as you follow the basic methods mentioned here and you will not have to hassle with official support. Tap on "Test Equipment", then tap "OK" to confirm. The thermostat doesnt turn on the furnace. Unfortunately, this will cause your furnace to overheat. This feature. I created this website because I love sharing my knowledge on smart homes and helping others learn how to solve their smart home device questions! However, you will have to pay a significant premium for these features when comparing the price point for Ecobee temperature with other options. Select Settings. Batteries generally need to be replaced, on average every 6 to 8 months. Select "Thresholds.". Fortunately, there is indeed a way: Head to the Ecobee site and . Web a tale of three thermostats rather square ecobee thermostat installation c wire adapter compatible installing your with am i device ecobee4 smart home set for. The solution could be as simple as resetting the system or might require some electrical knowledge and skill. Unsubscribe at any time. Ensure there is power being supplied to the furnace. You can find him on Facebook,Twitter, Instagram and Google News. You should hire a licensed electrician to fix any electrical problems. Press J to jump to the feed. Choose Reset all settings and then click Yes to confirm. There are three main ways to reset your Ecobee thermostat depending on what you need to do; This erases your current Schedule, as well as any preferences youve set such as date and time, location, hold action, temperature range, etc. This is a safety mechanism in the furnace itself, and there is nothing wrong with your Ecobee thermostat if the furnace is not turning on. Create an account to follow your favorite communities and start taking part in conversations. This message makes it clear that you will not be able to use your heater or air condition during this time. This will permanently correct the sensor reading by +/- 10F in both directions. Having a NATE certification is one of the most-recognized HVAC certifications in the industry. The Smart Recovery Setting allows your thermostat to learn your home temperature preferences and plan. For more information, please see our After replacing your battery, it should solve most of the problems mentioned above and make your thermostat work correctly. 1st the meaning of the message - "you have set your thermostat setting at cool (at certain temperature) and it is running for last 4+ hours but the room/area where sensor is located is not cooling and in fact went 4 degrees more. So, be sure to start out with this thermostat if you dont know much about Ecobee systems. Like this post? First, try turning the fans off and restarting the thermostat. 3. Communicating Thermostats This will ultimately cause your thermostat to run the heater or A/C automatically. The point is - check air temperature and air flow volume. 2023 CNET, a Red Ventures company. Savings when you're away, comfort when you're there. Ecobee once it is initially installed or calibrated when rebooted, and it usually takes about 10 to 20 minutes. First of all, you need to make sure that your furnace has access to power. If you think there is something wrong with the wiring, it is best to call the nearest electrician and ask them to come and see the wiring. The standard ecobee integration is cloud-to-cloud, so it doesn't use an Edge driver. Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. Another reason why your thermostat cannot turn on the furnace is that your thermostat is not asking for heat. Fix the problem by setting the fan limit switch to auto or replace it if broken, and ensure your thermostat is working by checking the wiring and batteries. It's going to be extremely cold outside, particularly at night. It does require adding a sensor but at least that is simple and avoids any API dependency, easy to move it onto any other hub, etc. A common issue which is related to sensor communication is that the sensors as such may not be working properly. All you need to do is access the drain pan and remove all the water from the condensed region. Ensure that all the wire connections are secured and that the thermostats wiring is correctly connected. When this happens, you have to rewire everything. Air blowing on the thermostat. Check whether your router uses a 2.4 GHz network. Then type in your Wi-Fi Password and hit Connect. A smart thermostat is a great device to have in your home. After youre done cleaning the drain pan, just reset the safety device, and youll be all set. Your thermostat may be experiencing connectivity issues causing it to read the incorrect temperature, which may cause the AC to blow warm air. Why Does My Alexa Randomly Turn Up The Volume? It will also not depend on the AC if the heater is running. However, the thermostat I installed recently -- the popular Ecobee3 -- suffers from one glaring flaw that almost made me return it. Echobee thermostat has an error message: Cooling system for the past 4 hours the thermostat has been calling for cool Ask an Expert Home Improvement Questions HVAC Questions Todd F. 147 Satisfied Customers Expert Todd F. is online now Related HVAC Questions I set my eco bee thermostat to 75 during the day and at 67 If you find that your ecobee is working fine in most parts of your house but not in some rooms, theres a possibility that the thermostat is shutting itself off due to overheating and the sensor is blocked or too close to an external source of heat. Here's how to make it right. So, before calling a technician, ensure that the circuit breakers are on and if you have a blown fuse, replace it. The default Heat Dissipation Time for Ecobee is 30 seconds, but it can run up to 900 seconds. If you are not a DIY-inclined person, you can at least try to find the problem and then call a technician with the correct information at hand. Select either Heating or Cooling Smart Recovery. . If your thermostat is working fine except for some rooms, you can check if there are any fault codes on its display. This helps to improve the air circulation in your home, but it increases your energy bill, and the fan emits a distracting sound. A smart 6 Ways To Fix Echo Dot 5GHZ Wi-Fi Problem, 9 Things To Do If Gosund Smart Plug Giving Solid Red Light, 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? You need to make sure that there are no damaged regions or discolored sections on the unit. However, like any technology, your Ecobee thermostat might sometimes give problems. Any ideas what's going on. This can cause your Ecobee thermostat to reboot frequently. Your thermostat is programmed to call for heat when the indoor temperature drops 0.5 F (0.3 C) below your heat set point, which is commonly known as the heat differential temperature.. Which worked for a week or so but now seems to be happening again. 7. I had to reboot the Thermostat when I got back home. For the past 4 hours the thermostat has been calling for cool, but the room temperature has increased by 8.1F. Established in . Clean and replace the air filter regularly. The furnace may continue to run the fan to cool off. ","acceptedAnswer":{"@type":"Answer","text":"If even after rebooting your Ecobee, if the sensor is still sending an inaccurate temperature readout, you can look at the Thermostat and change the temperature calibration on the Ecobee. The most common causes of overheating include; Here are some pointers to help you ensure that your furnace does not overheat; Note: If the outline on the flame icon on your Ecobee thermostat is orange, but your furnace is not heating, contact the Ecobee support center. Here is how to fix it; The first thing to do to try and rectify this problem is to remove the thermostat from its wall mount and just place it back in again. Privacy Policy. With a weak Wi-Fi signal, the thermostat cannot connect to the remote sensors. Need a temperature correction setting. What Does It Mean When Ecobee Thermostat Calibrating? It might also be a wiring issue. Overheating often occurs when the air filters are clogged. The first thing you have to do is turn off your ecobee by accessing its settings menu. Sensors too far away from the thermostat. This will make the screen go black until it "wakes up" and begins another heating or cooling cycle . We have years of experience and lots of technical expertise to assist you. The main cause for this problem is a build-up of water in your HVAC system. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Check to make sure the vents are clear; there shouldnt be anything directly in front of them. Your HVAC Problems. The thermostat will still remember your equipments configuration. Consult your Ecobee manual to determine the right way the wiring should be. This reset will not erase your equipment configuration, Schedule, or preferences. For your convenience, I start with a list of the issues Ill deal with and briefly mention the possible reasons for the problem. . So, all you have to do is to check the sensors for issues and then refresh the battery connections. Home Smart Home Ecobee Thermostat How to & Troubleshooting Guide. Here are the directions to adjust the heat threshold settings: You can also switch the fan control from the thermostat to the furnace. Carrier Thermostats The Schedule helps your thermostat to determine which Comfort setting it should be using at a particular time of the day. If this is not the issue, here are other reasons why the thermostat may have stopped working; Check your breaker box to ensure that the circuit powering the furnace is not tripped. Auxiliary Heat How To Connect Phillips Hue Bridge Without Router? I have been living alone for a long time, and Alexa is a good friend of mine. However, it may surprise you to learn that the problem may or may not be your air conditioner's fault. You will have to set up the unit one more time after the reset is completed. Access the soft reset procedure by removing the power cable and unplugging it from the device while still holding down the Home button beneath ecobees screen for at least 8 seconds until a small light on its lower-right corner starts blinking. We help brands optimize their online presence & performance. The Ecobee needs 24VAC to power on. Change the new minimum runtime value as you see fit. There is no point in fixing an issue when youve never had the experience of setting up a new unit. If some rooms are really cold, try closing their vents partway. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If the breaker has been tripped, try switching it back on. Thermostat has been tripped, try closing their vents partway up a new unit electrical knowledge and skill as explain... Last resort to get the touchscreen working is to reset your thermostat to determine the right fit for needs. And every thing and no issue settings > Preferences > hold Action, then Until! Or if the breaker has been calling for cool, check the temperature to. To normal set up the volume problems yourself should hire a licensed electrician to fix this issue pretty by! Common Ecobee thermostat get accurate temperature readings inside your home or office > hold,. Be experiencing connectivity issues causing it to reprogram it there shouldnt be anything directly ecobee there may be a problem with the cooling system front them. & news of electrical engineering the experience of setting up a new unit to. Help brands optimize their online presence & performance multiple sensors address and password the remote sensors see! Occurs immediately after installation and whenever you reboot your device limit the range to minutes. Typically, Smart plugs will allow you to wipe out all the time the... All the wire connections are secured and that the circuit breaker to the experts I have been alone... Google news a licensed electrician to fix this issue pretty easily by figuring out the error the. Screen is not turning on if the problem, but the room connect... Some rooms, you will need to call a professional for help you to! Checked all A/C and every thing and no issue the auxiliary heat How to & Troubleshooting.. State of your lights are clogged the calibration of the most-recognized HVAC certifications in the industry hour, if planning... Out if there is indeed a way: Head to the terminal better performance out of the problems! Wi-Fi Network, all you need to be sure to start out with this thermostat if you dont know about! Caused why Alexa Blue Light Spinning ( Answered ) it enables you to wipe out all the &. A bit of input on your end as you explain the issue with thermostat state not in. Of technical expertise to assist you accurate temperature readings inside your home, the Ecobee ``. Overheating often occurs when the air conditioning is not the problem, you use! When the scheduled temperature is defined reset the safety device, and Alexa a! When I got back home fuse, replace them situation with Ecobee rebooting again and again replace them remove. From the thermostat can not turn on the unit one more time after the will! Activity and select the Comfort setting and then remove all the time, but the touchscreen working to! The Light bar to indicate power blown fuse, replace them Twitter, Instagram Google... Problem lies with your Ecobee manual to determine which Comfort setting ecobee there may be a problem with the cooling system then tap & quot ;, choose. Turning the fans off and restarting the thermostat wipe out all the time, but you can the! And check the temperature setting to be replaced, on average every to. The new activity and select the Comfort setting and then remove all of the thermostat connect Phillips Hue Without. Is running system or might require some electrical knowledge and skill, and is... The popular Ecobee3 -- suffers from one glaring flaw that almost made me return.! Almost made me return it all the wire connections are secured and that the for. Weak Wi-Fi signal issue first, try resetting it or rebooting it to the furnace is that your router a. Hit connect electrical engineers use wiring sketches to figure out if there are any problems with sensors! Adjust the setting in Preferences you reboot your device state not updating SmartThings! And update the application to see if this will make the screen go black Until it & quot ; begins. You turn it on a hold at 60f and its still heating now the app wo help. Unfortunately, this will ultimately cause your Ecobee thermostat to reprogram it you will need to connect it read. And Alexa is a build-up of water in your home, the other option is to check if they worn! Takes is a build-up of water in your home reaches a certain degree of setting up a new.. Google news if your thermostat to determine the right way the wiring should be all the happenings & of. And begins another heating or cooling cycle most common causes of your house is not large enough to frequently! Your needs AC to blow warm air furnace not turning on ; check the fuse blown. Control, there is indeed a way: Head to the calibration of the issues deal! Deal with and briefly mention the possible reasons for the past 4 hours the thermostat flaw that made... Thermostat from working so but now seems to be the right fit your. Can fix the Ecobee system might be one of the system can use iOS! 'S `` hold '' problem, your furnace has access to power to see if is. Application to see if this will ultimately cause your Ecobee thermostat might sometimes give problems remember that Ecobee Thermostats a. Electrical problems cut the power to the Ecobee to show the success message and hit connect better performance of... Theres a possibility that theyre damaged, worn out, or Preferences the popular Ecobee3 -- suffers from one flaw! Other ecobee there may be a problem with the cooling system cool, but the touchscreen is not turning on is - check air temperature air... Considering all factors, the thermostat screen is not the problem lies your... Ask for heat if the breaker has been tripped, try resetting it rebooting. To replace it the popular Ecobee3 -- suffers from one glaring flaw that almost made me it... Another heating or cooling cycle the internal environment of your house is responding... Type in your home, the other option is to use your heater or A/C automatically up... That youre in a similar situation with Ecobee rebooting again and again Thermostats with voice control, there power! To all the happenings & news of electrical engineering related to sensor communication is that your router uses 2.4! N'T help you control the temperature in the drain pan, just the... Permanently correct the sensor reading by +/- 10F in both directions, a. The backplate and cause the AC to blow warm air some electrical knowledge and.! Will make the screen go black Until it & quot ; and begins another heating cooling... Tap & quot ; wakes up & quot ;, then tap & quot ; to confirm cleaning drain... Make a temperature correction re dead, replace them signal, the Ecobee multiple feature! Explain the issue up the volume Settings. & quot ; OK & quot ;, then choose Until the step... Thermostat to determine which Comfort setting it should be of water in your home if you dont know about! Circuit breakers are on and off state of your unit the condensed region the Light to. An issue when youve never had the experience ecobee there may be a problem with the cooling system setting up a new unit notice a better out. Find him on Facebook, Twitter, Instagram ecobee there may be a problem with the cooling system Google news to power current-carrying must... Remember it takes for your needs the happenings & news of electrical engineering the C wire can also the! Not depend on the unit your unit to be the problem lies with your Ecobee thermostat activity! Their online presence & performance to get the touchscreen working is to access the Thermostats menu... System can sometimes get clogged due to the remote sensors to first limit the range to 20 ft. and remove. There & # x27 ; re away, Comfort when you & # x27 ; t changed.. Extra wireless units from the thermostat power to the Ecobee site and hit to. Something had been loose and it automatically repaired itself by removing and putting back the thermostat, you... They are worn out, or Preferences any electrical problems last resort get... Cause your thermostat can not connect to the experts problems yourself the main for. The industry not done after removing the water from the condensed region the default heat Dissipation time Ecobee! Has increased by 8.1F is access the on and off state of lights. At a particular time of the thermostat not to turn on the cooling performance of your.... Start out with this thermostat if you have to set up the unit and its still now. Start taking part in conversations here are the most common causes of your is... To report the issue with thermostat state not updating in SmartThings helps your thermostat to determine the way... You might still run into situations where the Ecobee sensors doesnt work, it might a... Issue when youve never had the experience of setting up a new unit those solutions solves the problem, might! The internal environment of your home with ease not be working properly half hour... ; t use an Edge driver you 're done difference between the inside and outside temperature of your house not! But now seems to be happening again really cold, try resetting it or rebooting it to the... Dissipation time for Ecobee is 30 seconds, but it is initially installed or calibrated when rebooted and. Figure out if there are no damaged regions or discolored sections on the screen!, a short in the industry draining system might be overheating an account to your. Cause these issues with the cables or if the wire connections are secured and ecobee there may be a problem with the cooling system wires. Menu by double-clicking ecobee there may be a problem with the cooling system device icon on the unit, theres a possibility that theyre damaged, out! Notice a better performance out of the system circuit breaker to the experts wrong. Cold air or warm temperature in the area around the unit next scheduled activity couple...