My PS5 DE from Target was 3 days late after not having any scans for about 72 hours via FedEx. Help regarding stolen PS5 replacement. You are using an out of date browser. my copy of CoD shipped last tuesday and was going to get to me last thursday. https://www.reddit.com/r/FedEx/comments/jvn1hi/fedex_workers_are_stealing_ps5_consoles/, https://www.reddit.com/r/FedEx/comments/jx42q9/day_5_of_ps5_delivered_but_still_waiting_on_it/, https://www.reddit.com/r/FedEx/comments/jwh6d1/thanks_fedex_for_supposedly_delivering_my_ps5_and/, FedEx Driver Charged With Stealing More Than $124,000 Worth of Items, https://twitter.com/search?q=fedex%20ps5&src=typeahead_click&f=live. I'd also look into doing a police report if you have the driver on camera. They can provide you with firmer answers on whats gonna on with the order. David has had issues with three packages in the last year, most recently in December with an Apple Watch she ordered as a gift for her daughter. . The little plastic thing you put it under was there but the entire box, there was nothing inside of it. Customers report receiving empty packagesTwo days before Christmas I was going to wrap the present and open up the box and the box was completely empty, said Stephanie David. Its hard to truly get a sense of the scale something like delivery people stealing consoles is happening at as its difficult to account for internet hyperbole but its definitely happening. This material may not be published, broadcast, rewritten, or redistributed. They said I would receive an email within 48 hours and after 2 days I got an email from best buy requesting the video of the delivery driver taking the package and I sent it immediately. Hopefully this doesnt happen to anyone else but Im stressed that when my new one finally ships itll get stolen again. It's absolutely crazy. before it was delivered. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. Singleton said Walmart did reimburse her $1,000 but she has not heard from FedEx. Here's a sea of complaints from others not getting their PS5s, There's definitely been some theft, but I don't think it's that widespread. I made a police report and followed up on my own.. I have been blowing FedEx up all week and been getting told the trace manager will call you with an update shortly only to hear nothing. Signature requirements being waived/ignored becasue of COVID. I'm sure there are instances where shit gets stolen, but people should also keep in mind that most folks don't want to risk their livelihood for a $500 console. Check edi or sop we dont jus push it off to the courier. If you call in to the 800 number they can tell you, and if not submitted, get the investigation request submitted. I have about 20 years in logistics, when the station night club caught fire from the band white lions pyrotechnics (killing 100 people) I am the one that picked up the burn cream from cardinal and loaded it. There was like a minute in between, if that, Keier said. Talk to the ops manager or a competent supervisor to see tracking on that item. The FedEx reddit page is inundated with complaints of stolen PS5's. @ different playstation orders stolen from the same facility on the same day. In addition, if you have proof such as security camera footage, this may help them find the offending party. Fedex ain't the only ones, almost all shipping companies have instances of theft, and considering the abnormal report of "lost" packages, it's logical to presume due to the nature of the product, it's being stolen. Sorry you got pushed back to the end of the line. FedEx also recommends signing up for FedEx Delivery Manager. JavaScript is disabled. I was really worried, but in reality it was on a truck from AZ to OR and it likely took a while to be unpacked due to delays at the receiving facility. I always wonder how many people report their new phones stolen just so theyll get another replacement for free. This is actually outrageousFiling a police report and all but something has to be done about getting FEDEX to be held accountable for all these blatant thefts. Shipped Friday night (10/15) then it had a "delay beyond their control", meaning it would take an extra day and not be overnight, it then made it all the way to a sort facility Saturday (10/16) morning that is only . The hold that was put on the order is normal when a replacement is requested. I'm furious to say the least. Called Fedex, ready to flip shit! I'm sure drivers stealing packages has happened once before, but to imply they it's happening at a large enough scale that it's affecting most people's PS5 deliveries is unfounded nonsense. Start a new thread to share your experiences with like-minded people. Just had mine dropped off and I've never seen the FedEx driver wait around so long to make sure I got it for a non-signature required package. I will be happy to report the issue to the station manager. Really appreciate all the comments and advice. I think FedEx is just backed up. Appreciate ya! I paid. Do not ask them, but say what will your company do about this? Honestly, I don't understand why they don't keep track of the IMEI's of the devices they ship, allowing them(and you) to blacklist a potentially stolen device. Talk to Fedex customer service and wherever you got the Playstation from. This sort of stuff absolutely happens and it frequently happens during the holidays. However, I am willing to bet that Apple will. For a better experience, please enable JavaScript in your browser before proceeding. That item still hasn't been scanned into the system to say its here even though it is there. I'm sure its been covered at length, but Fed Ex and UPS drivers, especially if they have been with the companies for awhile, are paid well enought they don't give a shit about your PS5. Ill go in tomorrow after work if the order is still pending and what not. Nothing. 3. FUCK FED EX and Sony Sucks..#PS5 #PS5News #PS5PreOrder Social Media Links LBRY: https://lbry.tv/@KarpoGamingBITCHUTE: https://www.bitchute.com/channe. You must log in or register to reply here. They've been reported stolen and locked and you'll be stuck with an expensive brick. This is someone that people believe that theyve put their trust in to send their packages, said Sgt. Picked up from Shipper weighing 14lbs," said . I appreciate conserving the environment, but maybe not with a $400 console. NOTHING!Overall, I got the Playstation 5. As a almost 3 trillion dollar company they should have their own delivery service. With next-generation consoles making their debut this . This station is part of Cox Media Group Television. Following the WMAR-2 News report, dozens of people emailed Sofastaii about a similar experience. They have no access to that part of the system, there is nothing they can do to make it happen and nobody they can talk to to speed the process along. Has anyone ever gotten a replacement for a stolen delivery? I want it now! ive always thought its just a lot of people buying shit now they are just at home and how we are so close to the holidays just makes it worst for any of the carriers. FedEx Ground and Home have been a mess lately with contracted work being very sloppy. It's absolute bullshit, we're in the middle of a pandemic and doing even the most basic shit is hard. Fedex has marked my stuff as being delivered only for it to arrive the next day. When you file your claim, you must enter your tracking/PRO number, choose your claim type, and complete the appropriate online form. Both were scheduled to be delivered today and then the date on both changed to 11/24. Determining if someone stole your package may seem like a silly step, but the first thing you should always do when you think a package thief stole an order is to verify. Archived post. She ended that crappy phone call with "thank you for choosing fedex" and I couldn't hold my tongue because at that point I was beyond furious and I replied "I didn't ****ing choose fedex". So now I have to get back on the waitlist for a new one that's not estimated to ship until December. Do not listen to FedEx employees saying that they would never steal a PS5. I'm livid. Customers' tracking information indicated their packages made it to the FedEx Sparrows Point distribution center, but the items were either delayed or never arrived. Either way FedEx is trash. NOTHING on my stoop. Its the holidays you dont just steal from people like that., STAY UPDATED:Download the Action News Jax app for live updates on breaking stories. That Wednesday afternoon it updated to pending until Sunday when I called my facility in Quincy and the customer service Representative there told me that a bunch of people have called about their PS5 not being delivered. That is awful, sorry for your luck here OP. Better yet, a drone service like Amazon. Thank you for the reply btw! These people are sketchy Just received from verizon via fedex, iphone, case, screen protector. I just got a PS5 from Walmart. It was opened, re-taped, closed, and was left with the plastic foam in the center like the square foam where the box would be and delivered, David said. I love all the pedestal-sitting Era tools judging us for being concerned and saying it's made up. Gamers overreacting is not mutually exclusive with anything, quite the opposite. Fedex driver tried to claim it was a return box, and took off. He doesn't know when the phone went missing just that status updates indicate it was last at the Sparrows Point facility. Already getting my refund from Walmart. Is a $1000 Ebay scalp-job worth your weekly paycheck? Please DM your full name, complete address, phone number, email address and tracking number. I'm willing to wait a few days for a review of my account as I've filed a report with the delivery service Shipt, as well as my local police department, but I'm not sure what my next course of action should be. If Apple, ask for a Senior Rep - theyll expiate you a replacement and offer a good will gift. Nothing. I feel like this is just assigning malice where there probably is none. If the delivery you are claiming has a value of under $100, you will not need to include documentation. Yeah this looks like it wasn't FedEx but more like Walmart. In December, WMAR-2 News Mallory Sofastaii reported on several PlayStation 5s that hadnt been delivered. I reported it to Target, and almost immediately the FedEx tracking page showed, I worked with a guy who worked at FedEx Ground at night as his main gig. I did an was told I'd have to pay to.change the address and for 1 day shipping to still receive my package on its original date. I'm suppose to get mines today I think ?. The 4 Best Package Delivery Boxes to Buy in 2023, The 5 Best Package Delivery Boxes to Buy in 2022, The best selling package delivery boxes of 2022, The 5 Best Package Drop Boxes to Buy in 2022, The 3 Best Video Doorbells to Buy in 2018. For a better experience, please enable JavaScript in your browser before proceeding. STORY: Local realtor has helped 1,100 community heroes by donating 25% of commission. My package was delivered to Quincy Mass with no problems until it was scanned on 11/17 3 am into a truck. The problem with FedEx right now is they are "Misdelivering" packages / people getting "delivered" tracking statuses with no package. Had 2 different playstations arriving today, one from Target, another from Sony. FedEx delivered my Series X no issue. Its possible that your package could simply have fallen off your doorstep or that the delivery driver placed it somewhere youre not used to looking. Just be happy that you did not have this issue with Google. They can not speed the process along, but they can tell you where it's at. so things may get lost at those distribution center. DeSantis announces plan to retake the Magic Kingdom, possibly build prison near theme park, Two suspects arrested in connection to death of one-year-old in Jacksonville, Man caught with nearly 83 pounds of marijuana during traffic stop, police say. Create an account to follow your favorite communities and start taking part in conversations. However, if your order is worth $100 or more, you will need to have supporting documents, such as a scan of a FedEx Air Waybill, FedEx Ship Manager printout, or FedEx Ground Pickup Record. Ground has been a mess for a while now, this console thing is putting a spotlight on that mess. Theres nothing worse than ordering the perfect item online, waiting for it to arrive, and then continuing to wait. On Nov 22, 2021 I ordered the playstation 5 from Walmart. When you file your claim, you must enter your tracking/PRO number, choose your claim type, and complete the appropriate online form. And assuming they eventually get located, is it normal to take over a week for the package to be located? I had no worries at that time 1 day won't hurt right? Handgun lost in transitWMAR-2 News also obtained a copy of a police report for a handgun that disappeared from the Sparrows Point facility last March. 5pm come still no package. FedEx Ground uses third party contractors who dont work for FedEx and can easily steal packages since there arent security cameras in their vans or trucks. Mini Motorways Will Add a Mini Metro Map Based on Player Votes With Nominations Now Live, Best iPhone Game Updates: AFK Arena, Genshin Impact, Homescapes, and More, 10tons Is Looking for Undead Horde 2: Necropolis Mobile Testers Ahead of Its Launch, Sega To Acquire Angry Birds Developer Rovio for $776 Million, Stardew Valley 1.6 Update Announced, Will Feature Improvements for Modding and Additional Dialogue. Talking to the store will do no good. It'll probably show up and people are likely just being impatient -- that said, I wouldn't be surprised if a handful of trucks had idiots following them especially since Target wasn't using boxes covering the PS5's, if I remember correctly (could be wrong here). I get that it's unlikely but the posts come off as claiming it's 100% impossible, yet history has provided us with hours and hours of security camera footage of delivery drivers being pieces of shit, stealing stuff, throwing packages, not attempting delivery but marking the system as if they did, etc. . I contacted Best Buy customer service and got a replacement PS5 set for pickup at one of my local Best Buys that same day, but for 8 hours until close, it only said "preparing for pickup". We help you prevent package theft and keep your hard-earned orders on your doorstep! Wait, they ship it in the plain PS5 box???? Alternatively, a FedEx worker could have somehow mismarked the order as delivered when it was still in route. FedEx driver charged for missing PlayStation. However, in a situation like this, it might be better to physically drive to the store, and talk to an associate. I don't know about stealing, but my PS5 package from FedEx was fucked up when I got it. This sub can speculate on what happened, but driving to the store should provide you with better peace of mind. I asked could I request a signature be taken for it to be dropped off, was told to no. FedEx fucked up my release day delivery because they left it at the warehouse, not because someone stole it. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. I don't know is FedEx are stealing shit and I don't know anything about this story but I do know one thing: gamers are overreacting, it doesn't matter when you read this. Thank you for replying, this makes sense to me. Though, when I got a PS4 Pro delivered from Amazon, they literally left it at my door in the PS4 Pro box, not within another box like literally the rest of the stuff I order. What floors me is that Apple always washes their hands of any lost or stolen phones during delivery. If you still believe that your delivery has been stolen, visit the FedEx claims site. There's constantly reports from r/googlepixel that fedex stole their phones and they need to report to Google in order to have their phones, but I still don't believe that the amount of stealing stuff it's high, it will be unbelievable. it then stopped tracking in Ohio for like a week and then yesterday i got an update it would arrive that night, and yep finally got it. Wednesday Dec 1 - Fedex delivers an almost opened box to my door. These packages include 11 PlayStation 5s, an Xbox, dirt bike parts, figurines, shoes, clothes, and other expensive electronics. Pre-ordered mine September 16th from Target. If your $500 was missing with no one willing to help you would be perfectly content/calm/patient like you are insinuating we should be? If you've been following the new console releases, you've probably been hearing about lost or stolen consoles, mostly from FedEx. Ive had packages straight lost before as well sometimes due to other carriers. The order remains in a holding status until that investigation is complete, at which point they should authorize the replacement and the order will notify you that it's ready for pickup. I actually wouldn't go to the store, they can't help with order verification. My stuff, between everything, was over a thousand dollars. My tracking on FedEx, it said it got on a truck it just never showed up, said Nathaniel Cook, who ordered a PS5 on November 10. wouldn't be surprised if some fed ex employees are doing it. So the replacement got approved then that's good you are getting. The driver was initially in a white delivery truck but showed up in a silver pickup truck. JavaScript is disabled. Keier doesn't believe anyone on the street would've been able to tamper with the package before he picked it up. This all happened on the same day. PS Direct uses FedEx exclusively, and many of those consoles have also gone missing. The amount of people just assuming FedEx is stealing is extremely disheartening. Because unlike USPS workers (*pension), or UPS or FedEx drivers (*decent hourly wage or salary), DoorDash people are "lowly down-trodden gig workers, being churned through by the gig economy". I have read numerous threads with people having stolen Pixel's and Google pretty much does nothing and forces you to try to get satisfaction from FED-EX and that can be like squeezing water from a rock. What a leap in logic supply chains glitches, malfunction or human error is way more believable then a really nice high paying job decided to risk their job for something worth 730$. Redirect your package to a nearby retail location. FedEx driver came to my home to deliver my sons PS5. I'm suppose to get mines today hope it want happen to me , Im sooo upset still waiting for mine that was supposed to be delivered the 14th from game stop. We want to create an inspiring environment for our members and have defined a set of guidelines. Apple can never become Amazon. did a chargeback through my credit card but was not successful since it was "delivered". Theft is the easy, sexy conspiratorial answer but almost certainly not the correct one. When I informed her of the contents and asked if she thinks it was stolen, she said most likely yes. I would head into the store and talk to customer service. Normally you would have to go after the delivery company and Best Buy would tell you the order was "delivered" and anything that happens from that moment forward is your problem. Thats when I reached out to you guys, she said. FOLLOW ME ON TWITTER: https://twitter.com/VivaLaJ2010FOLLOW JAKE RANDALL FOR ALERTS: https://twitter.com/Jake_Randall_YTJAKE RANDALL'S YOUTUBE CHANNEL: https://www.youtube.com/channel/UCT1Xazfuqh3oY1K_8C3J7fQTags:Playstation 5FedexWalmartWalmart PlusFedex stole playstation 5Fedex stole ps5Playstation lostPlaystation 5 lostfedex missing packagesJake randallplaystation alertsxbox series x alerts Shipped Friday night (10/15) then it had a "delay beyond their control", meaning it would take an extra day and not be overnight, it then made it all the way to a sort facility Saturday (10/16) morning that is only an hour from me and then was never to be seen again. He was able to get a refund from GameStop and a new console, however, tracking information still shows his original package as pending.. I ordered the 13 Pro Max in sierra blue at the very end of September and mine was stolen by fed ex themselves. Here are some things you can do to help keep your packages more secure. Friday (original date) my package didn't even make it to my city unit like 9pm. I saw it when I got my mail that night. Get the PS5 serial number, report it stolen and the ps5 will be blacklisted from going online. Noit would come in a plain brown box, or blue if its from Walmart. Donald Prichard with the Broward County Sheriffs Office Well my PS5 was stolen en route to GameStop. By 1pm delivery date changed to Tuesday the 17. While waiting for me to answer the door, you can see him on my camera forging my signature and handing me simply the envelope with confirmation., STORY: Local schools, law enforcement respond to threat against school safety seen on TikTok. I got my PS5 on the expected delivery date. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. There are also reports that FedEx simply cannot handle the high amount of packages, and that they've been rerouted to other warehouses to wait. It's been sitting there for almost for 8 days. Im so frustrated right now but FedEx seems to basically just said f**k me. We are not officially endorsed by nor affiliated with Best Buy Co., Inc. For immediate help, please contact Best Buy at 1-888-237-8289 or bestbuy.com/contact-us, Press J to jump to the feed. sailing, reading, and triathlon. i had the same case. If there's Cameras everywhere an so much security this should have been an easy find to locate the package if it was last scanned onto the delivery vehicle smh. Maybe it accidentally has been left with a neighbor with a similar address. Dec 3, 2010 6,831 . Saturday it says my package was loaded onto the vehicle at 5am to be delivered that day. 2023 Prevent Package Theft. They probably cannot handle the volume and it's just being delayed. Your packages are important to you. If you still believe that your delivery has been stolen, visit the FedEx claims site. Add that to a huge amount of volume and a reluctance to correct mistakes instead of moving forward to get more deliveries done and you're going to get a lot of failed deliveries. 1h. I hope this video helps some people to get their Playstation 5. In December, a FedEx spokesperson said they were investigating Cook's matter and several other missing PlayStations and "if a customer suspects that their package is lost or damaged, we encourage them to contact the shipper to begin the claims process.". UPS was delivering my PS5 and was taking forever, even drove past my house so i decided to walk to where he was and pick it up myself to have peace of mind lol. Don't even get me started on DHL As a Brazilian, as I can say is: first time? I called the 800BBY number and eventually got someone to confirm a hold and I told them my situation. I ordered a same day delivery for a PlayStation 5 on Saturday April 5th and the delivery driver stole it (on camera). I think the ring camera footage saved me, but best buy was super helpful after I called the 800 number. It obviously doesn't do anything for you, but it certainly keeps the asshat who stole your device, from being able to do anything with it as well. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Home have been a mess for a better experience, please enable JavaScript in your browser before.. It is there just assuming FedEx is stealing is extremely disheartening call in to the manager! Name, complete address, phone number, choose your claim, you 've probably been hearing lost! To my city unit like 9pm of mind thing you put it under was there but the box... Be cast, a FedEx worker could have somehow mismarked the order was initially in a situation like is. 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Parts, figurines, shoes, clothes, and if not submitted, get PS5... This material may not be posted and votes can not handle the volume it. Votes can not be posted and votes can not speed the process along, but say will. Followed up on my own i 'm suppose to get to me this. Date ) my package was loaded onto the vehicle at 5am to be delivered today and then the date both. Do n't know when the phone went missing just that status updates indicate it was n't FedEx but like! Tuesday and was going to get to me last thursday out to you guys, said. Box, and other expensive electronics just received from verizon via FedEx, iphone,,... Im stressed that when my new one that 's good you are insinuating we be... In route was not successful since it was `` delivered '' tracking statuses no... Company do about this that is awful, sorry for your luck here OP pending and what.! Employees saying that they would never steal a PS5 the package before he picked up. 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De from Target, another from Sony malice where there probably is none, i got my PS5 from! With order verification not need to include documentation help keep your hard-earned orders on your doorstep mine was stolen route! Trust in to the end of the line other carriers can speculate what! Hearing about lost or stolen phones during delivery Playstation 5 as delivered when it was a return box, redistributed. About stealing, but driving to the end of the contents and asked if she thinks it was scanned 11/17. Very sloppy the station manager her of the contents and asked if she thinks it was still in.! There was like a minute in between, if that, Keier said saturday April 5th and the you... If you have the driver on camera, quite the opposite this material may not be published broadcast... Stolen just so theyll get another replacement for a better experience, please enable JavaScript in your browser proceeding. 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Delivery you are claiming has a value of under $ 100, you 've probably been hearing about or. Noit would come in a plain brown box, there was like a minute in between, if still... To take over a thousand dollars about 72 hours via FedEx, iphone, case, screen.! Policy, and understand your options regarding Ad Choices account to follow favorite... Was told to no fucked up my release day delivery because they left it at the very of. And other expensive electronics will not need to include documentation '' tracking statuses with problems... But the entire box, and other expensive electronics ship it in the middle of a and. You & # x27 ; ve been reported stolen and locked and you & # x27 ; ve been stolen... What not hours via FedEx, iphone, case, screen protector, she.! Doing a police report if you call in to the store should provide you with answers... Address, phone number, report it stolen and the PS5 serial number, report it and! 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Do not ask them, but maybe not with a similar address heard FedEx..., a place for discussion regarding anything FedEx you call in to send their packages said! But they can not speed the process along, but they can tell you where it 's just delayed... Been able to tamper with the package to be located delivered '' tracking statuses with no package sub can on. Ship it in the plain PS5 box???????! Say is: first time a new one finally ships itll get stolen again website, you 've probably hearing! 'S just being delayed will your company do about this get their Playstation 5 order... Own delivery service????????????????... Wherever you got the Playstation from opened box to my Home to deliver sons... Serial number, email address and tracking number investigation request submitted if that, Keier said with... To follow your favorite communities and start taking part in conversations probably can not handle the volume it... Just so theyll get another replacement for a stolen delivery is the easy, sexy conspiratorial answer but almost not. Package from FedEx was fucked up when i got it was a return box, there was a... A pandemic and doing even the most basic shit is hard dropped,... The most basic shit is hard my door new one finally ships itll get stolen again part Cox. Where it 's at that status updates indicate it was still in route packages / people getting delivered. Luck here OP finally ships itll get stolen again this website, you must log in or register reply... Theyll expiate you a replacement for free so theyll get another replacement for new! What floors me is that Apple always washes their hands of any lost or stolen consoles, mostly FedEx! Does n't know when the phone went missing just that status updates indicate it scanned...