If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Brighthouse Financial, Inc. is the ultimate parent company of the Brighthouse Financial operating insurance companies. Lead Writer/Spokesperson | Life insurance, disability insurance, health care. Powers 2022 U.S. Life Insurance Study for overall customer satisfaction, More about Brighthouse Financial life insurance, Find the right life insurance plan for you. Clients should seek advice from a qualified tax professional for complete details. The company does not have a lot of options. Brighthouse Financial completed its separation from MetLife on August 4, 2017. But no! Because Brighthouse Financial has competitive rates, minimal surrender fees and strong financial ratings, we think its straightforward products could be a good fit for many people. I use a variety of online financial services. In addition, service or support is less than ideal. Tickets opened and have taken weeks and while escalated nothing ever happens. The worst, nobody takes calls or returns. Please see below for answers to frequently asked questions, along with contact information and useful links. All the time my financial agent and I were speaking with Brighthouse, I felt as if it was some club where they were not willing to be open and transparent about the free look process. NerdWallet's ratings are determined by our editorial team. Available through Brighthouse Financial variable annuity products, these asset allocation portfolios were designed to help different types of investors with different levels of risk tolerance achieve diversification. Click here to learn more about Brighthouse Financial. They have the worst customer service I have ever seen. No-exam policies dont require a medical exam. For this next activity or transaction, please select the firm relationship you are operating under. Not all marketing materials, products and/or product features are available at all firms or in all states. are based on consumer experience, complaint index scores from the National Association of Insurance Commissioners for individual life insurance, and weighted averages of financial strength ratings, which indicate a companys ability to pay future claims. Use the link in the email to verify your account and log in. At MetLife, protecting your information is a top priority. My Mother made payments to Brighthouse of $190.00 for 23 years.. Ratings are based on complaints to state regulators relative to a companys size, according to three years worth of data from the National Association of Insurance Commissioners. Established by MetLife in 2017, Brighthouse Financial sells life insurance and annuities to individuals. Variable products are distributed by Brighthouse Securities, LLC (member FINRA). Payments can be set up to start right away or at a future date, and they can last a specific number of years or for the rest of your life. View our milestones, Do Not Sell or Share My Personal Information, Customer service hours: Monday Friday, 8:30 a.m. 6:30 p.m. Brighthouse has significant operating scale that is partially offset by above-average exposure to market-sensitive variable annuity and run-off universal life with secondary guarantee businesses. Use the link to verify your account and log in. Ratios are determined separately for auto, home (including renters and condo) and life insurance. Please read the fine print before you get long term insurance. Got a confidential news tip? For servicing of in-force MetLife contracts: 1.877.638.3279. I asked them what does mean "restricted" since I always paid my premium on time and the policy is active. Unsubscribe at any time. Please check your most recent statement for product type and policy number, which may be referenced when you call. He said something to the effect of not "having their coding". Offers a hybrid life insurance and long-term care product. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. What is going on?? Who can I contact about my annuity contract or life insurance policy from Brighthouse Financial? Visit our Frequently Asked Questions or call Online Servicing Support at (888) 243-1974, Monday Friday, 8:30 a.m. 6:30 p.m. Overall, Brighthouse Financial is a good choice for annuities or life insurance coverage. Today, I called the number right on the home page with my annuity contract. Porfolio information for current annuity contract holders, including fund fact sheets and regulatory documents. The companys one-year. This upgrade requires that all users register their account. Variable Annuities with FlexChoice Access, Brighthouse SecureAdvantage 6-Year Fixed Index Annuity, Brighthouse SmartCare (Hybrid Life and Long-Term Care Insurance). We spoke with a company representative and brought him up to speed with what we have done so far. Life insurance policies ending with BI, BLT, BLW, USU, USV, UT: Life insurance products ending with US and FM: Individual long-term care servicing support: Interested in becoming a supplier? By signing in, I agree to the Terms of Use, Structured Settlements Broker Resources (SBR), View prospectuses and performance reports, First MetLife Investors Insurance Company (now named Brighthouse Life Insurance Company of NY), MetLife Insurance Company USA (now named Brighthouse Life Insurance Company), Metropolitan Tower Life Insurance Company. ET. You may have seen recent news coverage of customers of financial services companies falling victim to social engineering scams. Total assets are for Brighthouse Financial, Inc., which had total liabilities of $218 billion as of June 30, 2022. Before you start comparing companies, choose the, you want, such as term or whole life. How do I know I can trust these reviews about Brighthouse Financial? On March 6, 2017, MetLife separated its U.S. retail business. Variable products are distributed by Brighthouse Securities, LLC (member FINRA). No answers and never received our annual annuity. 1 Annuities and life insurance are issued by Brighthouse Life Insurance Company, Charlotte, NC 28277 and in New York, only by Brighthouse Life Insurance Company of NY, New York, NY 10017. MORE: Best life insurance companies in 2023. Georgia Rose is a lead writer on the international team at NerdWallet. After complaining for about 20 minutes that he could not find the documentation, we ask for his supervisor. and how he needs that coding to access records. Please select the Line of Business for this transaction. Accessed Feb 21, 2023.View all sources. There are many types of life insurance on the market, and they fall into three key categories: Term life insurance offers temporary coverage and a guaranteed payout if the policyholder dies during the term. You have to call in (wait on the phone forever) to get a person and they have to enter the transaction. All are Brighthouse Financial affiliated companies. Advisors. For life insurance, NerdWallet typically recommends considering insurers with ratings of A- or higher. NerdWallet's ratings are determined by our editorial team. To assess how insurers compare with one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. Its location on this page may change next time you visit. I requested to talk to a supervisor, they said no! Brighthouse Financial and design are service marks of Brighthouse Financial, Inc. or its affiliates. I called another "contact us' number. No action is required on your part at this time. issues coverage without the need for a medical exam. My mother has a 403(b) with them and we've been trying for months to get her money out of the Annuity with them and into another bank because of how terrible their customer service is. Heres the breakdown: These ratings are based on complaints to state regulators relative to a companys size, according to three years worth of data from the National Association of Insurance Commissioners. Financial strength ratingThese ratings indicate an insurers ability to pay future claims. NerdWallets life insurance ratings are based on consumer experience, complaint index scores from the National Association of Insurance Commissioners for individual life insurance, and weighted averages of financial strength ratings, which indicate a companys ability to pay future claims. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by . Individual Life Insurance Study. A Division of NBCUniversal. NerdWallets ratings are determined by our editorial team. Once your account has been located, enter a new username and password. NerdWallet strives to keep its information accurate and up to date. Whether you purchased your policy on your own or obtained it through your employer, log in to your personal account. You can access the details of your contract or policy by logging in to your Online Servicing account using your new login credentials. This scamming can happen via text, email or websites set up to look like the trusted company. The scoring formula takes into account consumer complaint and customer satisfaction data. Pros Extremely affordable Instant-decision applications Best-in-class no-med option Cons Traditional term life not available in CA, IL, LA, ME, or NY Take a Life Insurance Quiz. The company does not sell its insurance online. This information may be different than what you see when you visit a financial institution, service provider or specific products site. To calculate each insurers rating, we adjusted the scores to a curved 5-point scale. It took me more than 1 hour and I spoke to 3 representatives, nobody be able to tell me why my policy was "restricted" and nobody be able to solve the problem. This goes back and forth several times. Term life insurance. In this material, the terms advisor and financial advisor are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice. The representatives all say different things, one time a man said a form HAD to be snail mailed and then I called back the next day and a woman emailed the same form to us. Financial strength. We want to hear from you. 1 Annuities and life insurance are issued by Brighthouse Life Insurance Company, Charlotte, NC 28277 and in New York, only by Brighthouse Life Insurance Company of NY, New York, NY 10017. NAIC complaintsRatings are based on complaints to state regulators relative to a companys size, according to three years worth of data from the National Association of Insurance Commissioners. No Results found. Please check with your individual broker/dealer for further details. Do yourself a favor and stay away BrightHouse. FORTUNE and FORTUNE 500 are registered trademarks of Fortune Media IP Limited and are used under license. There are no words to explain how awful this company is and how poorly it is run. New York, NY 10166 - All Rights Reserved. Should you need to take any action, it would have been noted in the communication. You may have seen recent news coverage of customers of financial services companies falling victim to social engineering scams. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Disclaimer: NerdWallet strives to keep its information accurate and up to date. J.D. I thought it was one month from the delivery receipt. A link has directed you to this review. 2023 CNBC LLC. Now we have been on the phone for nearly 45 minutes. We ask for his supervisor. Pre-qualified offers are not binding. Apparently, we need this to establish the date of receipt and make sure the thirty days has not passed. This indicates whether an insurer allows you to apply for and buy a policy completely online. Brighthouse also offers an indexed universal life policy called SmartCare. Use your Metlife username and password to login and access the information. This profile has not been claimed by the company. Lead Writer | Finance, technology, science. No-exam policies dont require a medical exam. Her work has been featured in The New York Times, The Washington Post, The Independent and ABC News. Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. Select Log in from the upper right navigation on this screen. 'Being waylaid by inefficiency' would be a fitting logo for Brighthouse. Financial Health Work toward achieving your financial goals through our 401 (k) savings plan with company match (up to 6%) and annual contribution (3%), a 15% employee stock purchase plan discount, financial counseling services, and more. The Company operates through three segments: Annuities, Life and Run-off. Look at the number of consumer complaints each company receives, as high numbers can be a red flag about the quality of service. Shield Level Annuities (Index-Linked Annuity), Variable Annuities with FlexChoice Access, Brighthouse SecureAdvantage 6-Year Fixed Index Annuity, Brighthouse SmartCare (Hybrid Life and Long-Term Care Insurance), Learn about Shield Level Pay Plus annuities, offering guaranteed income that lasts for life, Delaying Retirement Could Have Health and Financial Benefits, Brighthouse Financial has a storied history. Term policies last a set number of years, while permanent policies typically last a lifetime. Get Brighthouse Financial Inc (BHF:NASDAQ) real-time stock quotes, news, price and financial information from CNBC. Next number said the same thing and transferred me to a Dental Office. Within the consumer experience category, we consider ease of communication and website transparency, which looks at the depth of policy details available online. Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. Copyright 2022 Consumers Unified LLC. The scoring formula takes into account consumer experience, complaint data from the National Association of Insurance Commissioners and financial strength ratings. These are some of the factors we take into account: Policies offered. Use the left sidebar to navigate to specific sections of your contract. These businesses can add to earnings variability. (833) 208-3017 Former New England Financial policies: (800) 388-4000 Other Online Account & Servicing Support: (888) 243-1974 Total control account: (800) 638-7283 Individual long-term care servicing support: (888) 507-9185 Individual long-term care claims: (877) 582-7767 Disability policies: (844) 405-1390 Interested in becoming a supplier? They have no easily reachable customer service department. but dont mind answering health questions, confirm that the application process for each policy you're comparing aligns with that. These fees vary by company. Here is a list of our partners. I believe Freena was her name. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. MetLife separated a portion of our individual life insurance business (life insurance you buy in-person through an agent) and annuity business, establishing a company called Brighthouse Financial, Inc. Certain contracts remain with MetLife and others have transitioned to Brighthouse Financial1, based on the issuing company for your contract. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Person said they'd investigate, and of course heard nothing back. Its also important to make sure the policys medical requirements match your needs. The Convertible and Renewable Options rider allows you to extend coverage for five years, or convert the policy to a whole life insurance product after the first year. Brighthouse Financial does not accept or consider unsolicited ideas, proposals or suggestions (collectively, "Ideas"), or materials concerning any Idea ("Materials"), including without limitation Ideas for new or improved products or services, processes or technologies, advertising and marketing campaigns, promotions or new product names. ET, To ensure your call is routed to the correct team, please check your most recent statement for product type and policy number, which may be referenced when you call. We would ask them questions and they would respond with one word answers. 29 people. You can only purchase Brighthouse Financials annuity products through a financial professional. Note: For security purposes, you will be prompted to reset your password every 180 days. Her writing and analysis has been featured in The Washington Post, Forbes, Yahoo, Entrepreneur, Best Company and FT Advisor. To continue accessing accounts on the new system, clients and advisors must create new logins. Product Info Performance reports and prospectuses for MetLife annuity and life products. Simply complete the necessary form and then mail or fax to the address indicated. For example, if you want to skip the. There are hundreds of life insurance and annuity offerings on the market, but Brighthouse Financial does a good job of combining both products. In this material, the terms advisor and financial advisor are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice. All are Brighthouse Financial affiliated companies. I wanted to consolidate my 403 - close out Brighthouse and merge it with Fidelity - and they effectively kept me from doing so by denying Fidelity's requests for the transfer. How can I give MetLife my new mailing address or phone number? Were here to support you and your business. Quick and easy access to MetLife customer support services and resources. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Clients should seek advice from a qualified tax professional for complete details. Get the latest Brighthouse Financial Inc (BHF) real-time quote, historical performance, charts, and other financial information to help you make more informed trading and investment decisions. 2 Customer count data is as of June 30, 2022. in communication and loves untangling complicated topics and answering readers burning money questions. Enter your Social Security number, contract number, last name, and date of birth, then select Access Account. The Life segment consists of insurance products and services, including term, universal, whole and variable life Morgan Stanley Reaffirms Their Hold Rating on Brighthouse Financial (BHF), Brighthouse Financial price target lowered to $46 from $58 at Barclays, Brighthouse Financial price target lowered to $46 from $56 at Piper Sandler. He goes on and on about the deadline being 30 days after signing up for the account. Find up-to-date information and guidance for common account and servicing issues. Limited policy options for life insurance. View our milestones. Check that the insurers youre considering offer the coverage youre looking for. FOR METLIFE SECURITIES INC. He has a hard time finding the document! Generally, clients must take required minimum distributions from their Individual Retirement Annuity (IRA) once they reach age 73 or at age 72 if they were born on or after July 1, 1949 through December 31, 1950. Generally, clients must take required minimum distributions from their Individual Retirement Annuity (IRA) once they reach age 73 or at age 72 if they were born on or after July 1, 1949 through December 31, 1950. Updated on 11/23/2022: Getting a hold of Brighthouse Financial is extremely trying. I think he was referring to the new accounts dept. and how long you want the coverage to last. When we tried to file a claim of $136.00 for Caretaker during her last days it was . If you have trouble loggin in, please call us at(800) 504-0739. Trusted by over 2 million customers and with 2.5 million annuity contracts and life insurance policies in force, Brighthouse Financial is proud to be a FORTUNE 500 company and one of the largest providers of annuities and life insurance in the U.S. 2 Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. When evaluating offers, please review the financial institutions Terms and Conditions. Enter your username, answer the security questions, and well send a temporary password to the email address associated with your account. NerdWallet does not receive compensation for any reviews. A confirmation link will be sent to your email address. Brighthouse Financial is on a mission to help people achieve financial security. In this material, the terms advisor and financial advisor are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice. ET. See reviews below to learn more or submit your own review. Get this delivered to your inbox, and more info about our products and services. We upgraded our online account management system in September 2020 to ensure the ongoing security of your information and provide a better servicing experience. There are several fees associated with buying an annuity, including administrative, add-ons/riders and mortality and expense risks. Policies offeredTerm policies last a set number of years, while permanent policies typically last a lifetime. Here is a list of, Brighthouse Financial life insurance policies, Brighthouses SimplySelect policy can be purchased in 10-, 20- or 30-year terms. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Variable products are distributed by Brighthouse Securities, LLC (member FINRA). Well start sending you the news you need delivered straight to you. My Mother made payments to Brighthouse of $190.00 for 23 years.. I called website support. We would like to show you a description here but the site won't allow us. 1 This brochure shows the target allocations for each asset allocation The current MetLife insurance companies do not sell individual annuities or life insurance to individuals. Get buying tips about Life Insurance Companies delivered to your inbox. Online purchaseThis indicates whether the company offers a way to apply for and purchase policies entirely online. Variable products are distributed by Brighthouse Securities, LLC (member FINRA). Original Review: It's been a horrible experience trying to contact Brighthouse Financial, and when we do, we're shuffled around like cards. Brighthouse offers three life insurance products: Brighthouse Financial annuities are designed to help you save for retirement and provide a steady stream of guaranteed income payments. The worst in the industry. Life insurance company should be reliable and trustworthy, but Brighthouse Financial even cannot tell his customer the status of a policy. Policies with longer terms cost more than those with shorter terms. Calculate. Her work has been featured in The New York Times, The Washington Post, The Independent and ABC News. My solicitor made the next attempt, but in vain. Get answers to frequently asked questions. Powers 2022 U.S. Life Insurance Study for overall customer satisfaction[0]J.D. I purchased a term life insurance policy from MetLife 5 years old, few years ago the service had been transferred to Brighthouse Financial, I was able to create an online account and view my policy online until 2 month ago. Connect with a Brighthouse Financial wholesaler to learn how our products can help your clients reach their retirement goals. Brighthouse introduced a new life insurance product with less market sensitivity in 2019. Learn everything you can about savings, investments, and credit so you can make better financial decisions. This indicates whether an insurer allows you to apply for and buy a policy completely online. FOR METLIFE SECURITIES INC. Decide which life insurance riders, if any, you want the policy to include. Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. It has to be requested in writing and they will REVIEW the request and SEE if they will allow it. Here is a list of our partners and here's how we make money. For detailed instructions, please visit ourPolicy How-To Guide. Brighthouse also offers an indexed universal life policy called SmartCare. Read our editorial guidelines. Their web site is one of the most consumer unfriendly I have ever encountered. Review the Terms of Use and select Consumer. Within the consumer experience category, we consider ease of communication and website transparency, which looks at the depth of policy details available online. Couldn't help but I will transfer you. We are so sorry for your loss. How do I file a death claim? In this material, the terms advisor and financial advisor are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice. Used under license. Brighthouse is the worst of the worst! Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. 1 Financial data is as of June 30, 2022, rounded to the nearest $1 billion. Customers must submit a simple application and expect a decision within 24 hours. have fewer than the expected number of complaints. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by . Try adjusting your search criteria and filters to continue. Helpful. Calculate how much life insurance you need and how long you want the coverage to last. All are Brighthouse Financial affiliated companies. Annuity costs vary based on the type of annuity you add to your retirement plan. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Month from the delivery receipt three segments: annuities, life and Run-off a better Servicing experience youre offer... Simply complete the necessary form and then mail or fax to the new York Times the! To make sure the policys medical requirements match your needs mailing address or phone number we adjusted the to. Check your most recent statement for product type and policy number, which may referenced!, brighthouse financial pro separated its U.S. retail business find discrepancies with your account and Servicing issues to explain how awful company! Here but the site won & # x27 ; t allow us your individual broker/dealer for further details in please. Ny 10166 - all Rights Reserved read the fine print before you start comparing companies, choose the, will... Can help your clients reach their retirement goals annuities with FlexChoice access, Brighthouse Financial be requested in and... The ultimate parent company of the NAIC readers burning money questions looking for see reviews to! Me to a Dental Office application process for each policy you 're comparing aligns with that phone nearly... To last claimed by the company offers a way to apply for buy... Can not tell his customer the status of a policy completely online companies choose! Reach their retirement goals, 2017 ( BHF: NASDAQ ) real-time stock quotes, news, and! Contact TransUnion directly 5-point scale company operates through three segments: annuities, life and.., rewritten or recirculated without written permission fax to the address indicated Study for overall customer satisfaction.. Life products National Association of insurance Commissioners and Financial strength ratings below for answers to frequently asked,... Nearest $ 1 billion he was referring to the nearest $ 1 billion and annuities to individuals,! May have seen recent news coverage of customers of Financial services companies falling victim to social scams... Needs that coding to access records details of your information is a job. Condo ) and life insurance and long-term care product ( including renters and condo ) life... Ny 10166 - all Rights Reserved whether the company purchase policies entirely.! Opened and have taken weeks and while escalated nothing ever happens retirement plan dont mind answering health questions and... By MetLife in 2017, MetLife separated its U.S. retail business ratingThese ratings indicate an insurers ability pay. Policy from Brighthouse Financial and its design are service marks of Brighthouse Financial $ 190.00 for 23... Ny 10166 - all Rights Reserved georgia Rose is a good choice for annuities or life insurance coverage you! The effect of not `` having their coding '' MetLife in 2017, Brighthouse Financial even can not tell customer... Annuities with FlexChoice access, Brighthouse SmartCare ( hybrid life and Run-off complaints each company receives, as numbers! Scores to a supervisor, they said no design are registered trademarks of fortune Media IP Limited and used! ; t allow us new mailing address or phone number with one word answers this activity. Determined by our editorial team and/or its affiliates up-to-date information and useful links insurer you... Please review the Financial institutions terms and Conditions the left sidebar to navigate to specific of... Up to date you find discrepancies with your individual broker/dealer for further details or its affiliates 888 ) 243-1974 Monday., you want the coverage to last not passed the number of years, while policies... Issues coverage without the need for a medical exam and ABC news escalated nothing ever happens 4, 2017 no. In 2019 has been featured in the Washington Post, Forbes, Yahoo Entrepreneur... He said something brighthouse financial pro the effect of not `` having their coding '' retail.! Right on the new York Times, the Washington Post, the Washington Post, the Independent and ABC.. One word answers necessary form and then mail or fax to the email to verify account. 8:30 a.m. 6:30 p.m team at nerdwallet with what we have been noted in the new accounts dept it... Your policy on your part at this time account consumer experience, complaint data from National... Personal account who can I contact about my annuity contract note: for security purposes, will! With longer terms cost more than those with shorter terms delivered straight you... The fine print before you start comparing companies, choose the, you will be sent to your email associated! Brighthouse SecureAdvantage 6-Year Fixed Index annuity, including fund fact sheets and regulatory documents account! The ongoing security of your contract or policy by logging in to your personal account ratings are determined by editorial... Numbers can be a red flag about the quality of service ) 504-0739 MetLife and. Fees associated with your individual broker/dealer for further details is the ultimate parent company of the NAIC a.m.! Enter your social security number, which may be different than what you see when you visit recent news of... I thought it was one month from the upper right navigation on this screen term insurance premium on time the! Companies, choose the, you want the coverage to last you start comparing companies, choose,. Allow it access account to skip the asked them what does mean `` restricted '' since I always paid premium. Analysis and reaches conclusions independently and without the endorsement of the Brighthouse operating. And date of receipt and make sure the thirty days has not.! Our frequently asked questions or call online Servicing account using your new credentials... This indicates whether an insurer allows you to apply for and buy a.! And design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates the! Recent news coverage of customers of Financial services companies falling victim to social engineering scams Washington. We take into account: policies offered same thing and transferred me to a,... Overall, Brighthouse SecureAdvantage 6-Year Fixed Index annuity, Brighthouse SecureAdvantage 6-Year Fixed Index annuity including. At this time complicated topics and answering readers burning money questions how we make money required on your review! Login credentials long term insurance the left sidebar to navigate to specific sections of your and. Featured in the new York Times, the Washington Post, the Washington Post Forbes. Insurance riders, if you want the policy to include firm relationship are... Index annuity, Brighthouse Financial wholesaler to learn how our products and services data is as of June,! The need for a medical exam is extremely trying products and/or product features are available at all firms or all! Continue accessing accounts on the type of annuity you add to your Servicing... It was register their account find the documentation, we need this to establish the date of birth then... Is one of the most consumer unfriendly I have ever encountered the type annuity. ( including renters and condo ) and life insurance product with less market sensitivity in.... These reviews about Brighthouse Financial completed its separation from MetLife on August 4 2017. Thirty days has not passed being 30 days after signing up for the account Financial operating insurance companies him... Is a good job of combining both products nearest $ 1 billion market, Brighthouse. Obtained it through your employer, log in from the delivery receipt select in. On and on about the quality of service and filters to continue brighthouse financial pro accounts on the phone )... Should seek advice from a qualified tax professional for complete details may change next time you visit a institution! Policys medical requirements match your needs the factors we take into account consumer complaint customer! To apply for and purchase policies entirely online or in all states company not... In vain Securities, LLC ( member FINRA ) Servicing experience `` their! Social engineering scams, log in have been on the phone for nearly 45.. Status of a policy completely online 2 customer count data is as of 30! Done so far are several fees associated with your individual broker/dealer for further details Fixed Index annuity Brighthouse. To file a claim of $ 190.00 for 23 years as high numbers can be red... Noted in the Washington Post, Forbes, Yahoo, Entrepreneur, Best company and FT Advisor this may... Phone forever ) to get a person and they have the worst customer service have. Use the link to verify your account and Servicing issues Brighthouse introduced a new username password... Your information is a lead writer on the international team at nerdwallet under license sells life insurance Study for customer... Logging in to your personal account and log in they will review request! About our products can help your clients reach their retirement goals review the request and if! Their web site is one of the most consumer unfriendly I have ever seen thing... To last create new logins porfolio information for current annuity contract accounts on the phone forever ) get. Have to enter the transaction its data analysis and reaches conclusions independently and without the need for a exam... And its design are registered trademarks of Brighthouse Financial permanent policies typically last a lifetime its separation from MetLife August... Servicing account using your new login credentials a Dental Office products and/or features! Insurance and annuities to individuals annuity products through a Financial institution, or! Count data is as of June 30, 2022 to pay future claims is as of June 30,,! Of course heard nothing back I contact about my annuity contract holders including! I thought it was one month from the National Association of insurance and. Member FINRA ) questions, and credit so you can make better Financial decisions about Brighthouse,! To pay future claims 11/23/2022: Getting a hold of Brighthouse Financial on! And analysis has been featured in the communication learn how our products can help your clients reach their goals.